0x80042109 sending error
in [Outlook]
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From: Roundy on 15 Feb 2005 16:27 I have a user trying to send email from his laptop today, he was able to send mail yesterday, but today he cannot send messages out. He gets the error 0x80042109 in Outlook 2003 SP1 with the junkmail patch installed. I contacted my ISP and had them look in the logs while my user tried to authenticate. He does not see him getting to the server to authenticate for outgoing mail. He is receiving emails fine still, but cannot send messages. We had him use the test account settings function of outlook and it fails on the sending pieces. We tried putting the IP address of the server in instead of the name, and still errored out. The incoming and outgoing servers are the same mail.xxxxx.com I have plenty of other users sending and receiving email no problem. I had him disable the firewall on his LAN connection, I had him turn off IBM Access connections. He is connected to the internet using DSL, he uses a patch cable to connect his laptop to the DSL modem. He is using SBC DSL. I don't know what to do next.
From: osumailguy on 15 Feb 2005 16:37 I believe SBC is block port 25 activity. You user will most likely need to connect to one of SBC SMTP server. See the following pages: http://help.sbcglobal.net/article.php?item=4640 http://help.sbcglobal.net/article.php?item=287 Hope this helps..... "Roundy" wrote: > I have a user trying to send email from his laptop today, he was able to send > mail yesterday, but today he cannot send messages out. He gets the error > 0x80042109 in Outlook 2003 SP1 with the junkmail patch installed. I > contacted my ISP and had them look in the logs while my user tried to > authenticate. He does not see him getting to the server to authenticate for > outgoing mail. He is receiving emails fine still, but cannot send messages. > We had him use the test account settings function of outlook and it fails on > the sending pieces. > > We tried putting the IP address of the server in instead of the name, and > still errored out. The incoming and outgoing servers are the same > mail.xxxxx.com > > I have plenty of other users sending and receiving email no problem. > > I had him disable the firewall on his LAN connection, I had him turn off IBM > Access connections. > > He is connected to the internet using DSL, he uses a patch cable to connect > his laptop to the DSL modem. He is using SBC DSL. I don't know what to do > next.
From: osumailguy on 15 Feb 2005 17:07 Chris: Experts-Exchange.com is nice ... if you have a subscription :-( "chris" wrote: > Check out this link:(If you have never been there before > you have to scroll to the bottom to get the answers. > I would be asking a lot of questions that this link and > others on this link will address depending on your setup. > > http://www.experts- > exchange.com/Applications/MS_Office/Outlook/Q_21099000.html > > Hope this helps It should! > > >-----Original Message----- > >I have a user trying to send email from his laptop today, > he was able to send > >mail yesterday, but today he cannot send messages out. > He gets the error > >0x80042109 in Outlook 2003 SP1 with the junkmail patch > installed. I > >contacted my ISP and had them look in the logs while my > user tried to > >authenticate. He does not see him getting to the server > to authenticate for > >outgoing mail. He is receiving emails fine still, but > cannot send messages. > >We had him use the test account settings function of > outlook and it fails on > >the sending pieces. > > > >We tried putting the IP address of the server in instead > of the name, and > >still errored out. The incoming and outgoing servers are > the same > >mail.xxxxx.com > > > >I have plenty of other users sending and receiving email > no problem. > > > >I had him disable the firewall on his LAN connection, I > had him turn off IBM > >Access connections. > > > >He is connected to the internet using DSL, he uses a > patch cable to connect > >his laptop to the DSL modem. He is using SBC DSL. I > don't know what to do > >next. > >. > > >
From: Brian Tillman on 15 Feb 2005 17:18 chris <chris(a)discussions.microsoft.com> wrote: > Check out this link:(If you have never been there before > you have to scroll to the bottom to get the answers. If you have never been there before, you have to PAY to get the answers. -- Brian Tillman
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