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From: chris on 15 Feb 2005 16:49 Check out this link:(If you have never been there before you have to scroll to the bottom to get the answers. I would be asking a lot of questions that this link and others on this link will address depending on your setup. http://www.experts- exchange.com/Applications/MS_Office/Outlook/Q_21099000.html Hope this helps It should! >-----Original Message----- >I have a user trying to send email from his laptop today, he was able to send >mail yesterday, but today he cannot send messages out. He gets the error >0x80042109 in Outlook 2003 SP1 with the junkmail patch installed. I >contacted my ISP and had them look in the logs while my user tried to >authenticate. He does not see him getting to the server to authenticate for >outgoing mail. He is receiving emails fine still, but cannot send messages. >We had him use the test account settings function of outlook and it fails on >the sending pieces. > >We tried putting the IP address of the server in instead of the name, and >still errored out. The incoming and outgoing servers are the same >mail.xxxxx.com > >I have plenty of other users sending and receiving email no problem. > >I had him disable the firewall on his LAN connection, I had him turn off IBM >Access connections. > >He is connected to the internet using DSL, he uses a patch cable to connect >his laptop to the DSL modem. He is using SBC DSL. I don't know what to do >next. >. >
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