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From: Bentley Wolfe [Adobe] on 23 Feb 2006 10:13
longbordr1958 wrote:

> So I downloaded the latest script engine as you suggested and I got a new
> sequence of events, but ultimately still no change. With the exception of the
> following error message during the download and install of Macromedia Flash 8,
> this time it said I had a successful install. Here's the error message I
> received...
>
> Error 1904.Module
>
> C:\WINDOWS\System32\Macromed\Flash\Flash8.ocx failed to register. HRESULT -
> 214220473. Contact your support personnel.
>
> I rebooted the computer but still got no improvement. This is weird.


TEST POTENTIAL FIX for 1904 Flash Player install issue:

If you have the 1904 error, please test these steps to see if they allow
you to then install Flash Player 8. Reply back to the thread with your
results..

You will need to be comfortable editing the registry with regedit. If
you are _NOT_ comfortable editing the registry then it's probably best
to just wait until we confirm a solution and publish a technote, or to
take your machine to a professional.


STEPS:
In the registry find the following keys (if they exist). Then right
click and grant read/full control to Administrator.


HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash
ShockwaveFlash.ShockwaveFlash.1
(There is NO ShockwaveFlash.ShockwaveFlash.2)
ShockwaveFlash.ShockwaveFlash.3
ShockwaveFlash.ShockwaveFlash.4
ShockwaveFlash.ShockwaveFlash.5
ShockwaveFlash.ShockwaveFlash.6
ShockwaveFlash.ShockwaveFlash.7
ShockwaveFlash.ShockwaveFlash.8

HKEY_CLASSES_ROOT\.spl
HKEY_CLASSES_ROOT\.swf
HKEY_CLASSES_ROOT\.mfp
HKEY_CLASSES_ROOT\.sol
HKEY_CLASSES_ROOT\.sor

HKEY_CLASSES_ROOT\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}
HKEY_CLASSES_ROOT\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32
HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/x-shockwave-flash
HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/futuresplash

Bentley Wolfe
Senior Support Engineer, Flash/Flash Player
*Macromedia, now a division of Adobe Systems
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