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From: lknight83 on 11 Apr 2010 13:21
I have visited the site linked below from PA Bear but I notice it does not
suggest any instructions for Windows 7. How do I fix this update issue?

Thanks.


"PA Bear [MS MVP]" wrote:

> Error message when you try to use the Windows Update or Microsoft Update Web
> sites to install updates: "0x800B0100":
> http://support.microsoft.com/kb/956702
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> alexhaj wrote:
> > Here is the answer!!!!!!!!!!
> >
> > Hi All,
> >
> > I spent 4 hours on the phone with Microsoft tech support this morning
> > trying
> > to get this resolved. They were able to fix it. I just I would pass along
> > the fix that worked for us. Hopefully it will help someone else out as
> > well.
> > Below is the email I received from tech support after the fix:
> >
> >
> > Basically an 0x800B0100 error is store corruption. Store corruption can be
> > caused by pending CBS operations, CBS operations that never finished based
> > on a reboot
> > that was supposed to take place and never did, general corruption markers
> > like bad sectors on disk, etc.
> >
> > Most of the 0x800B0100 errors I have seen have involved issues with
> > customers having corruption as a result of a failed update installation.
> > So
> > recommending that they reboot the server when prompted would be a good
> > best
> > practice. Additionally, ensure that they do their role installation and
> > removals one at a time. If a role installation prompts for a reboot, the
> > machine needs to be rebooted before anything else occurs. Otherwise the
> > store can become corrupted and cause issues like this.
> >
> > Also the following are the steps taken to work on the resolution for the
> > issue.
> >
> >
> > We tried running a System Readiness update tool which checks the CBS
> > component corruption and got the result as one of the update KB 951978 was
> > having issues as its packages were corrupted.
> >
> >
> > So we downloaded and extracted the update KB 951978 and copied the package
> > over to the system packages folder under %Windir%\servicing\packages and
> > replaced the corrupted packages.
> >
> > Tried to run the tool again and it came clean and also checked the roles
> > page on the server manager which started working fine.
>
>
From: PA Bear [MS MVP] on 11 Apr 2010 21:19
To avoid confusion, please begin a new thread about your specific problem
and computer. State your IE version and full Windows version (e.g., WinXP
SP3; WinXP 64-bit SP2; Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) in
your first post. Thank you.

lknight83 wrote:
> I have visited the site linked below from PA Bear but I notice it does not
> suggest any instructions for Windows 7. How do I fix this update issue?
<snip hijacked thread>

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