From: Gene Wirchenko on
While I have been able to getAccess 97 running under XP, I still
can not get any SR 2 to install.

SR2CHK.EXE gives the same error that any SR 2 gives when I try to
install it, namely

The Microsoft Office 97 SR-2 patch cannot be applied to your computer.
Either Office 97 is not installed on this computer, or there are files
from multiple versions of Office 97 on this computer. Try installing
Office 97 or running the latest SR-1 patch to correct the problem. Or,
contact Microsoft Technical Support for further assistance.

Covering the points in the message in order:

It is.
There are no other versions.
I have reinstalled Access. Is that sufficient?
I have.

Any ideas?

Sincerely,

Gene Wirchenko
From: Tony Toews on
On Mon, 28 Jun 2010 16:45:57 -0700, Gene Wirchenko <genew(a)ocis.net>
wrote:

> SR2CHK.EXE gives the same error that any SR 2 gives when I try to
>install it, namely
>
>The Microsoft Office 97 SR-2 patch cannot be applied to your computer.
>Either Office 97 is not installed on this computer, or there are files
>from multiple versions of Office 97 on this computer. Try installing
>Office 97 or running the latest SR-1 patch to correct the problem. Or,

Is A97 on the CD the SR-1 version? Have you installed SR-1?

Tony
--
Tony Toews, Microsoft Access MVP
Tony's Main MS Access pages - http://www.granite.ab.ca/accsmstr.htm
Tony's Microsoft Access Blog - http://msmvps.com/blogs/access/
For a convenient utility to keep your users FEs and other files
updated see http://www.autofeupdater.com/
Granite Fleet Manager http://www.granitefleet.com/
From: paii, Ron on
Are you the administrator on the computer when you install SR-2?

"Gene Wirchenko" <genew(a)ocis.net> wrote in message
news:eqci2658hcnu77qmps12ch2q8cfpnqtejq(a)4ax.com...
> While I have been able to getAccess 97 running under XP, I still
> can not get any SR 2 to install.
>
> SR2CHK.EXE gives the same error that any SR 2 gives when I try to
> install it, namely
>
> The Microsoft Office 97 SR-2 patch cannot be applied to your computer.
> Either Office 97 is not installed on this computer, or there are files
> from multiple versions of Office 97 on this computer. Try installing
> Office 97 or running the latest SR-1 patch to correct the problem. Or,
> contact Microsoft Technical Support for further assistance.
>
> Covering the points in the message in order:
>
> It is.
> There are no other versions.
> I have reinstalled Access. Is that sufficient?
> I have.
>
> Any ideas?
>
> Sincerely,
>
> Gene Wirchenko


From: Gene Wirchenko on
On Mon, 28 Jun 2010 19:22:31 -0600, Tony Toews
<ttoews(a)telusplanet.net> wrote:

>On Mon, 28 Jun 2010 16:45:57 -0700, Gene Wirchenko <genew(a)ocis.net>
>wrote:
>
>> SR2CHK.EXE gives the same error that any SR 2 gives when I try to
>>install it, namely
>>
>>The Microsoft Office 97 SR-2 patch cannot be applied to your computer.
>>Either Office 97 is not installed on this computer, or there are files
>>from multiple versions of Office 97 on this computer. Try installing
>>Office 97 or running the latest SR-1 patch to correct the problem. Or,
>
>Is A97 on the CD the SR-1 version? Have you installed SR-1?

I do not know.

Yes, successfully.

Sincerely,

Gene Wirchenko
From: Gene Wirchenko on
On Tue, 29 Jun 2010 08:43:55 -0500, "paii, Ron" <none(a)no.com> wrote:

>Are you the administrator on the computer when you install SR-2?

I believe so. I gave myself that and deleted the preconfigured
account. I have had no problems that suggest I did it wrong.

[snip]

Sincerely,

Gene Wirchenko