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From: wfprince on 20 Dec 2007 08:00
We have been using the same computers and Authorware courses for about a year
and a half. As we set up new machines or re-image the older ones IE will not
allow awswaxd.cab to down load. We get an error message:

Windows has blocked this software because it can't verify the publisher.
Name: awswaxd.cab Publisher: Unknown publisher.

Our IT staff believes this is on the Adobe end and is ready to throw in the
towel. Do any of you have any ideas on how I can resolve this issue?

wfp

From: Erik **AdobeCommunityExpert** on 20 Dec 2007 11:14
Well, kinda depends.
If IT is not going to allow any ActiveX control to install where the
publisher is 'unknown', then you're probably stuck. I'm not sure, but
think it's pretty much a Microsoft thing that software developers can
pay them to get an official license so the OS will not flag such
installs. It's not *required* but can be enforced through Windows
policies. It sounds like your IT group is requiring a publisher
certificate for the control to be installed.

If they are NOT specifically requiring a certificate, then it should be
an IE security setting you can change ("allow unsigned ActiveX
installs", or something like that).

If that doesn't work, download the .cab file itself and unzip it. Inside
should be some sort of installer. Run that outside the CAB file and
perhaps that will still install everything you need (in essence,
bypassing IE doing the install and doing instead manually).
HTH
Erik

wfprince wrote:
> We have been using the same computers and Authorware courses for about a year
> and a half. As we set up new machines or re-image the older ones IE will not
> allow awswaxd.cab to down load. We get an error message:
>
> Windows has blocked this software because it can't verify the publisher.
> Name: awswaxd.cab Publisher: Unknown publisher.
>
> Our IT staff believes this is on the Adobe end and is ready to throw in the
> towel. Do any of you have any ideas on how I can resolve this issue?
>
> wfp
>

--
Erik Lord
http://www.capemedia.net
Adobe Community Expert - Authorware
http://www.adobe.com/communities/experts/
------------------------------------------------------------------------
http://www.awaretips.net - samples, tips, products, faqs, and links!
*Search the A'ware newsgroup archives*
http://groups.google.com/group/macromedia.authorware
From: Amy Blankenship-Adobe Community Expert on 20 Dec 2007 18:42

"wfprince" <webforumsuser(a)macromedia.com> wrote in message
news:fkdp0q$rq2$1(a)forums.macromedia.com...
> We have been using the same computers and Authorware courses for about a
> year
> and a half. As we set up new machines or re-image the older ones IE will
> not
> allow awswaxd.cab to down load. We get an error message:
>
> Windows has blocked this software because it can't verify the publisher.
> Name: awswaxd.cab Publisher: Unknown publisher.
>
> Our IT staff believes this is on the Adobe end and is ready to throw in
> the
> towel. Do any of you have any ideas on how I can resolve this issue?

I once had this issue with a course, and the problem was that there was a
caching server that cached the control rather than passing the request on to
the server where it was hosted and getting the full control back. The
problem is (IIRC) that there is a hash code that is passed with the request
that has to match the control that is sent back. Because the control has
been cached as a result of a different request, its hash code doesn't match,
so the control appears to have an unverified publisher.

Ask your IT staff if they've recently added a caching server.

HTH;

Amy


From: wfprince on 28 Dec 2007 10:26
Amy,

Hash for the holidays. Not very appetizing.

Our problem was magically cured over the weekend. The publisher name now shows
up and everything is working. Perhaps this is consistent with a caching
change.

Our IT group did admit to making some changes along these lines so I am
assuming that you are, once again, correct.

As always I greatly appreciate your help.

Warren

From: Amy Blankenship-Adobe Community Expert on 30 Dec 2007 14:39

"wfprince" <webforumsuser(a)macromedia.com> wrote in message
news:fl34jk$95j$1(a)forums.macromedia.com...
> Amy,
>
> Hash for the holidays. Not very appetizing.
>
> Our problem was magically cured over the weekend. The publisher name now
> shows
> up and everything is working. Perhaps this is consistent with a caching
> change.
>
> Our IT group did admit to making some changes along these lines so I am
> assuming that you are, once again, correct.
>
> As always I greatly appreciate your help.

Not sure how much help I was, since I don't remember how we fixed it when it
happened. If your IT department hadn't fixed it, then you'd have had to
warm wrestle them for it, I suspect.

Have a happy New Year.

-Amy


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