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From: Mark Khor Mark on 11 Jun 2010 23:25
I've experience the error for 2 days, other pc on my network doesnt have the
same issue. but my msn works as usual after i turn on the save connection
log...

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> A new entry to the Messenger Support Space has just been posted. Here are the contents of
> the post:
>
> Are you encountering error 81000395 when you try to sing into Windows Live Messenger?
>
> If you are encountering this error, please enable connection logging and send us a mail with
> the connection log attached to messengeresc(a)hotmail.com
>
> To gather the connectivity log, please follow steps below:
>
> 1. If Messenger is running, right-click the "MSN Messenger" icon in the notification area at
> the far right of the taskbar, and then click "Exit."
> 2. Delete the already existing connection log file, if it is available:
> a. Start Messenger but do not sign in.
> b. Click "File," and then click "Open Received Files" on the "MSN Messenger" menu to go to
> the My Received Files folder.
> c. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then
> press DELETE.
> d. Look for the MsnMsgr.txt file, and then delete it. To do this, click the file, and then
> press DELETE.
> 3.Enable connection logging if it is not already enabled.
>
> a. Start MSN Messenger but do not sign in.
> b. On the "Tools" menu, click "Options."
> c. In the "Options" dialog box, click "Connection."
> d. Under "Connection Logging" make sure that the "Save a log of my server connections to help
> troubleshoot connection problems" check box is selected.
> e. Close the "Options" dialog box.
> 4. To sign in to MSN Messenger again, click "Sign In." and wait until the sign-in error
> appears.
> 5. To access the new connectivity log file (MSNMsgr.txt) follow steps in Step 2.
>
> You can get directly to the post and comment here:
> http://messenger-support.spaces.live.com/blog/cns!8B3F39C76A8B853F!7576.entry
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2006 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
>
>
>
From: Robert Aldwinckle on 12 Jun 2010 16:48

"Mark Khor" <Mark Khor(a)discussions.microsoft.com> wrote in message
news:6490E5D1-36D7-430C-9BA5-786EB62450C1(a)microsoft.com...
> I've experience the error for 2 days, other pc on my network doesnt have
> the
> same issue.

> but my msn works as usual after i turn on the save connection log...


Fixed? ; )


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