From: normc on
normc wrote:
> Have had this device since they came out (3 or 4 years ago???). Have
> always used audible notifications for calendar, alarms, and screen taps.
>
> Have tuned them on and of via (1) the speaker volume icon in the task
> bar and/or Start/Settings/Personal/Sounds & Notifications.
>
> Any ideas as to why this has happened?
>
> Does anyone know if Dell still services their PDAs? If not, do any of
> the computer super stores, or even neighborhood computer stores, work on
> them?
>
> TIA
>
> Norm

More info: It isn't the speaker. I can listen to music. I just
discovered that I can't even get a test tone out of
start/Settings/Personal/Sounds & Notifications/Play Sounds. So perhaps
the sound generator has failed. Any way to know if this is a hardware
ir software problem. I haven't tried a hard reset yet.
From: normc on
Sven wrote:
> I'd do a backup and try that hard reset. Could just be something
> corrupted in the registry. I was going to mention the common problem of
> the headphone jack internal switch sticking, but if you get some sounds,
> that's not it.
>

Thanks. Did as you suggested. Still no alarms.

Any other ideas?

TIA

Norm
From: normc on
Sven wrote:
> Hmm, no. PocketPCTechs does service these things. They are quite
> reputable. I've had work done by them as have others I know with
> excellent results.
>
> http://www.pocketpctechs.com/main.asp?area=home
>

Thanks.
From: normc on
Todd Allcock wrote:
>
> "normc" <norm-c(a)socal.rr.com> wrote in message
> news:_fhOj.7445$GE1.7335(a)nlpi061.nbdc.sbc.com...
>
>>> Hmm, no. PocketPCTechs does service these things. They are quite
>>> reputable. I've had work done by them as have others I know with
>>> excellent results.
>>>
>>> http://www.pocketpctechs.com/main.asp?area=home
>>>
>>
>> Thanks.
>
> Are you POSITIVE you actually performed a hard reset? (I know these are
> silly questions, but you'd be surprised...!) Also, I assume you tested
> the alarms after the reset but BEFORE you added any software to the
> device? (Particularly SPB, especially if you use the Repeating Alarms
> function.)
>
> Frankly, I really have a hard time believing your problem is hardware if
> it plays music. I'm not an engineer, but I don't think Windows Mobile
> devices have any kind of tone generator- all of the system sounds- even
> the "dings," "beeps," and "boops" are simply recorded .wav files
> preloaded on the device- not the output of an on-board tone generator.
> If the device will play a .wav file in WMP, that probably eliminates the
> hardware as a culprit. Can you record a "note" and play it back, for
> example? Is it playing .wmv and .mp3 but not .wav?
>
> It almost sounds like your Notifications Queue is buggered up, but a
> hard reset would've cleared that. Spb Pocket Plus warns you that it's
> Repeating Alarms feature can cause problems on WM2003 devices (which
> would also clear up with a hard reset, though.) Before sending it off
> ofr repair on binning it, I'd probably remove all the batteries (main
> and backup) overnight to ensure no vestige of user-installed software is
> left and give it a try first thing next day with absolutely nothing
> installed on it but what it has pre-loaded after a hard reset. Then, if
> it works, try testing it as you add apps to find out which one "breaks"
> it again...
>
> Good Luck!
>
Thanks a mint. With your suggestions and the new thoughts your
suggestions generated locally, I've pretty much determined that it is a
speaker wire. I AM an engineer <g>, but an old one (73).

Everything audio (alarms, taps, music, etc,) can be heard thru the
earphones, but not thru the speaker. I'm sure that the guy who puts my
computers together can fix it.

You mentioned Spb Pocket Plus. I doubt I will ever buy another version.
Their last update was terrible. And I DID use the repeating alarms,
but no more.

Thanks again.

Norm
From: normc on
That did it!!!! I stuck my phone plug in half-way and wiggled it around
a little. Voila, it was clicking before I had the plug out.

I usually have to hear something new at least 3 times. This time it
only took 2 times <g>.

Thanks to all


Todd Allcock wrote:
>
> "normc" <norm-c(a)socal.rr.com> wrote in message
> news:xkxOj.1375$26.1298(a)newssvr23.news.prodigy.net...
>
>> Thanks a mint. With your suggestions and the new thoughts your
>> suggestions generated locally, I've pretty much determined that it is
>> a speaker wire. I AM an engineer <g>, but an old one (73).
>>
>> Everything audio (alarms, taps, music, etc,) can be heard thru the
>> earphones, but not thru the speaker. I'm sure that the guy who puts
>> my computers together can fix it.
>
> Sorry- I misunderstood- whne you said the device could still play music,
> I assumed you meant the music played over the speaker.
>
> If ALL audio works through the headphones and NO audio works through the
> speaker, it could be a broken wire to the speaker, but more likely it's
> Sven's first diagnosis- a "stuck" headphone jack. The switch to choose
> between headphones and speaker is a little strip of metal that is
> "forced" into headphone mode by the phyiscal pressure of the inserted
> headphone plug. Sometimes that little strip loses it's springiness and
> stays in the headphone position even when the plug is removed.
> Occasionally repeatedly plugging/unplugging the headphones will unstick
> it, sometimes playing "lock pick" with a small jeweler's screwdriver or
> paperclip can unstick it, but generally it's time for a new jack-
> something your computer guy can probably handle. (The kind of stuff _I_
> could've probably handled two decades ago when I had steadier hands and
> better eyes! ;-)
>
> Good luck!
>
>
>
>> You mentioned Spb Pocket Plus. I doubt I will ever buy another
>> version. Their last update was terrible. And I DID use the repeating
>> alarms, but no more.
>>
>> Thanks again.
>>
>> Norm
>