From: RCR22 on
I am using Internet Explorer 7 and Authorware 7.01. I have a course I am
developing on CRTeacher.com a Moodle (course management system) website. I
have converted three Authorware pices to SCORM compliant formats and I have
uploaded them to my Moodle course. Using AW map icon and frameworks I have
created paging structures for each of the three. Each of the three plays fine
until I get to a certain page and then I get the Runtime error message.

"Authorware Runtime has encountered an error and needs to close."
Error signature
AppName: webplr.exe
AppVer:7.02.0
ModName: Unknown
ModVer: 0.0.0.0
Offset: 00000000

It then shuts down the AW piece I'm running. For each of the three this
problem occurs on the same page every time. The other pages play fine. One of
the three is a larger course with multiple frameworks and actually includes the
same information as the other two smaller courses. My intent was to break the
course into smaller pieces so I could place them where I wanted them in the
Moodle course and then remove the larger course. The thing that seems strange
to me is that when I play the larger course the same pages that cause the error
in the smaller pieces work fine. A different page causes the error in the
larger piece.

Does anyone have any suggestions for resolving this problem? Thanks.

From: Mike Baker **Adobe Community Expert** on
What type of content is playing at the time it crashes? It might help to
know if it's a movie, a sound icon, file access, something. There is a way
to trace the web player download discussed here

http://groups.google.com/group/macromedia.authorware/browse_thread/thread/5d
63976a189034b6/9575067433516a8f?lnk=st&q=#9575067433516a8f

This may not be what you're looking for since the error message seems to
indicate the player itself and not the downloading being done by the plugin.
Is there development ongoing in this project? You may have a content version
control issue. The plugin may be handing the player an outdated segment
file. See to it that your cache is cleared between tests.

HTH,
Mike
====================
Mike Baker
Adobe Community Expert
mike-baker(a)cox.net


From: RCR22 on
For all three files the page is playing a concurrent sound icon from a library. The sound icon is followed by a display icon.
From: Erik **AdobeCommunityExpert** on
Libraries packaged internally?
Delete the current audio icon alias and drag over a new one from the
library? Delete the library one and recreate/reimport it?
What's the audio format?
Any direct-to-screen settings on the problematic display icons? Text
anti-aliasing?
Erik


RCR22 wrote:
> For all three files the page is playing a concurrent sound icon from a library. The sound icon is followed by a display icon.

--
Erik Lord
http://www.capemedia.net
Adobe Community Expert - Authorware
http://www.adobe.com/communities/experts/
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From: RCR22 on
Hello,

The libraries are packaged internally. The audio files are SWA. There are no
direct to screen settings, no anti-aliasing. I tried importing the audio files
direct to the flow line without using the library. However, I must have made
some mistake during packaging and uploading the file, I couldn't get it to play
at all in my Moodle course. I recieved a "loading error". I just tried again
without making any changes. This time it started playing the file, but it gave
my the same Runtime Error message as I had originally, but on a different page.
It then shut down the course and Internet Explorer; it had previously not done
that.