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From: RCR22 on 16 Nov 2007 17:28 I am using Internet Explorer 7 and Authorware 7.01. I have a course I am developing on CRTeacher.com a Moodle (course management system) website. I have converted three Authorware pices to SCORM compliant formats and I have uploaded them to my Moodle course. Using AW map icon and frameworks I have created paging structures for each of the three. Each of the three plays fine until I get to a certain page and then I get the Runtime error message. "Authorware Runtime has encountered an error and needs to close." Error signature AppName: webplr.exe AppVer:7.02.0 ModName: Unknown ModVer: 0.0.0.0 Offset: 00000000 It then shuts down the AW piece I'm running. For each of the three this problem occurs on the same page every time. The other pages play fine. One of the three is a larger course with multiple frameworks and actually includes the same information as the other two smaller courses. My intent was to break the course into smaller pieces so I could place them where I wanted them in the Moodle course and then remove the larger course. The thing that seems strange to me is that when I play the larger course the same pages that cause the error in the smaller pieces work fine. A different page causes the error in the larger piece. Does anyone have any suggestions for resolving this problem? Thanks.
From: Mike Baker **Adobe Community Expert** on 16 Nov 2007 17:42 What type of content is playing at the time it crashes? It might help to know if it's a movie, a sound icon, file access, something. There is a way to trace the web player download discussed here http://groups.google.com/group/macromedia.authorware/browse_thread/thread/5d 63976a189034b6/9575067433516a8f?lnk=st&q=#9575067433516a8f This may not be what you're looking for since the error message seems to indicate the player itself and not the downloading being done by the plugin. Is there development ongoing in this project? You may have a content version control issue. The plugin may be handing the player an outdated segment file. See to it that your cache is cleared between tests. HTH, Mike ==================== Mike Baker Adobe Community Expert mike-baker(a)cox.net
From: RCR22 on 19 Nov 2007 10:57 For all three files the page is playing a concurrent sound icon from a library. The sound icon is followed by a display icon.
From: Erik **AdobeCommunityExpert** on 21 Nov 2007 10:30 Libraries packaged internally? Delete the current audio icon alias and drag over a new one from the library? Delete the library one and recreate/reimport it? What's the audio format? Any direct-to-screen settings on the problematic display icons? Text anti-aliasing? Erik RCR22 wrote: > For all three files the page is playing a concurrent sound icon from a library. The sound icon is followed by a display icon. -- Erik Lord http://www.capemedia.net Adobe Community Expert - Authorware http://www.adobe.com/communities/experts/ ------------------------------------------------------------------------ http://www.awaretips.net - samples, tips, products, faqs, and links! *Search the A'ware newsgroup archives* http://groups.google.com/group/macromedia.authorware
From: RCR22 on 21 Nov 2007 16:35 Hello, The libraries are packaged internally. The audio files are SWA. There are no direct to screen settings, no anti-aliasing. I tried importing the audio files direct to the flow line without using the library. However, I must have made some mistake during packaging and uploading the file, I couldn't get it to play at all in my Moodle course. I recieved a "loading error". I just tried again without making any changes. This time it started playing the file, but it gave my the same Runtime Error message as I had originally, but on a different page. It then shut down the course and Internet Explorer; it had previously not done that.
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