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From: Ian Skinner on 7 May 2008 12:04
ToBeNamedLater wrote:
>
> I do agree with the support comment, though. There really is none from Adobe.
> Of course, there wasn't any from Macromedia either, so nothing's really
> changed. The user community is really the only venue for support.
>

I don't know if Adobe's support problem is ColdFusion specific. I
remember even before Adobe acquired ColdFusion experiencing horrible run
arounds and misunderstandings trying to get technical support for Adobe
products. But there is definitely a lack of ColdFusion understanding at
the initial support level.

That is why I try to spread this posting by Ben Forta as much as
possible. At least until somebody tells me it no longer applies.

http://www.forta.com/blog/index.cfm/2007/10/9/ColdFusions-Dedicated-Account-Managers

I know the last time we needed Adobe support for our CF products, we
went straight to these folks and it worked like a charm.
From: tclaremont on 7 May 2008 12:38
Comparing the traffic on SQLServerCentral to traffic on this board rveals a
lot about your ability to rationalize and think comprehensively. If you can't
fathom why your comparison is faulty then there is no wonder you are having a
hard time with CF!

Following your logic, there is a lot more traffic on eBay than there is on
SQLServerCentral. Ergo eBay is better than SQLServerCentral.

Get it?

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