Compaq laptop shut down frequently
in [Laptops]
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From: MikeCC4 on 4 Apr 2008 21:35 I also have a 5 years old Compaq Presario 2140CA laptop. I tried to use System Recovery CDs to reinstll it completely to original manufacturer standards but the problem is that it just shuts down in the middle of the recovery or reinstalling process. Previously it just shuts down if I play a video or heavy software for 30 minutes or used it normally for a few hours. Right now, as it just shut down many times while I tried to use the Recovery CDs, nothing is on the computer, not even an operating system. I guess some piece of hardware, maybe fan? The other problem the compaq laptop had is that its ethernet modem does not work. It just stopped working, I tried all the methods and called with DSL service company's support line and did all the things they suggested. The computer did not talk with the DSL modem (from the DSL company) when I type 192.168.0.1 or 192.168.1.1. All my other computers connect perfectly to Internet through the same DSL modem. Sorry I am not a tech person. Hope you understand and appreciate helps.
From: Quaoar on 4 Apr 2008 21:52 MikeCC4(a)yahoo.com wrote: > I also have a 5 years old Compaq Presario 2140CA laptop. I tried to > use System Recovery CDs to reinstll it completely to original > manufacturer standards but the problem is that it just shuts down in > the middle of the recovery or reinstalling process. Previously it just > shuts down if I play a video or heavy software for 30 minutes or used > it normally for a few hours. > > Right now, as it just shut down many times while I tried to use the > Recovery CDs, nothing is on the computer, not even an operating > system. > > I guess some piece of hardware, maybe fan? > > The other problem the compaq laptop had is that its ethernet modem > does not work. It just stopped working, I tried all the methods and > called with DSL service company's support line and did all the things > they suggested. The computer did not talk with the DSL modem (from the > DSL company) when I type 192.168.0.1 or 192.168.1.1. All my other > computers connect perfectly to Internet through the same DSL modem. > > Sorry I am not a tech person. Hope you understand and appreciate > helps. > It is likely that the cooling channel is clogged with debris. The usual spot is just after the fan and at the inlet to the heat exchanger. You can try a can of computer cleaner, placing the tube inside the hot are exit slots to see if the debris can be moved backwards and out the air inlet. This is not likely to remove the debris, but is worth a try. Your best solution is to open the case and physically remove the debris. This requires in most cases that the fan be removed to access the obstruction. Normally, this is an easy operation for someone accustomed to opening the cases on notebooks. If you have not done this, you might seek the help of a friend *with practical experience*. Q
From: monkey_cartman on 5 Apr 2008 00:17 Quaoar wrote: > MikeCC4(a)yahoo.com wrote: > > I also have a 5 years old Compaq Presario 2140CA laptop. I tried to > > use System Recovery CDs to reinstll it completely to original > > manufacturer standards but the problem is that it just shuts down in > > the middle of the recovery or reinstalling process. Previously it just > > shuts down if I play a video or heavy software for 30 minutes or used > > it normally for a few hours. > > > > Right now, as it just shut down many times while I tried to use the > > Recovery CDs, nothing is on the computer, not even an operating > > system. > > > > I guess some piece of hardware, maybe fan? > > > > The other problem the compaq laptop had is that its ethernet modem > > does not work. It just stopped working, I tried all the methods and > > called with DSL service company's support line and did all the things > > they suggested. The computer did not talk with the DSL modem (from the > > DSL company) when I type 192.168.0.1 or 192.168.1.1. All my other > > computers connect perfectly to Internet through the same DSL modem. > > > > Sorry I am not a tech person. Hope you understand and appreciate > > helps. > > > > It is likely that the cooling channel is clogged with debris. The usual > spot is just after the fan and at the inlet to the heat exchanger. You > can try a can of computer cleaner, placing the tube inside the hot are > exit slots to see if the debris can be moved backwards and out the air > inlet. This is not likely to remove the debris, but is worth a try. > > Your best solution is to open the case and physically remove the debris. > This requires in most cases that the fan be removed to access the > obstruction. Normally, this is an easy operation for someone accustomed > to opening the cases on notebooks. If you have not done this, you might > seek the help of a friend *with practical experience*. > > Q I could say with a certain amount of certainty that laptops can be pretty difficult
From: - Bobb - on 5 Apr 2008 08:58 <MikeCC4(a)yahoo.com> wrote in message news:ac58838c-f865-4d87-a249-80ae859f7f5e(a)x41g2000hsb.googlegroups.com... >I also have a 5 years old Compaq Presario 2140CA laptop. I tried to > use System Recovery CDs to reinstll it completely to original > manufacturer standards but the problem is that it just shuts down in > the middle of the recovery or reinstalling process. Previously it just > shuts down if I play a video or heavy software for 30 minutes or used > it normally for a few hours. > > Right now, as it just shut down many times while I tried to use the > Recovery CDs, nothing is on the computer, not even an operating > system. > > I guess some piece of hardware, maybe fan? If you turn it off and do NOT even try to install anything, does it still turn itself off after a while ? If so, it's probably heat related. Before going too far into troubleshooting, and you check to check that no vents are blocked, to see if a bad/slow fan internally, use a portable fan to blow on it and try again - OK now ? Or still powers off ? Can you see the fan turning just before it powers off ? ( some fans do not spin all the time - may be only when needed ) If now OK with external fan, then it IS a circulation problem. Hook up the hose on your portable vacuum cleaner and vacuum any vents, then hook up the hose to BLOW out the air and go around the PC again. Power back up. > > The other problem the compaq laptop had is that its ethernet modem > does not work. It just stopped working, I tried all the methods and > called with DSL service company's support line and did all the things > they suggested. The computer did not talk with the DSL modem (from the > DSL company) when I type 192.168.0.1 or 192.168.1.1. All my other > computers connect perfectly to Internet through the same DSL modem. > > Sorry I am not a tech person. Hope you understand and appreciate > helps. > Sounds like this issue not a problem right now. Is this the same PC ? You did not mention : XP ? Win98 ? The network card IS enabled ? what status does "PROPERTIES" show ? Any firewall / software installed ? start-run- 'cmd' (or "command"), then type "ping 127.0.0.1": it should echo back to you 4 times = internal network OK.
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