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From: The poster formerly known as Colleyville Alan on 30 Mar 2008 11:34
I built a new computer a year ago and I included a Sony Media Card Reader.
I used it a few times last year, but today I went to plug in a card from my
digital camera and it was not recognized. I went to Windows Explorer and
did not see the card reader listed.

I have not spotted anything on either the Device Manager or the Control
Panel that seems to address this. I did see on the Control Panel under
"Hardware and Sound" a selection for "Scanners and Cameras", but that did
not lead to anything.

I suppose that it is possible that the Card Reader is dead; it was a cheap
unit, but only 14 months old and seldom used, so I am hoping that is not it.


Any suggestions as to how I should proceed?

Thanks.


p.s. here is my system:
O/S: Windows Vista 32bit
CPU: Intel e6700
RAM: 4gb OCZ


From: The poster formerly known as Colleyville Alan on 30 Mar 2008 11:57

"The poster formerly known as Colleyville Alan" <nospam(a)nospam.net> wrote in
message news:47efb30e$0$17352$4c368faf(a)roadrunner.com...
>I built a new computer a year ago and I included a Sony Media Card Reader.
> I used it a few times last year, but today I went to plug in a card from
> my
> digital camera and it was not recognized. I went to Windows Explorer and
> did not see the card reader listed.
>
> I have not spotted anything on either the Device Manager or the Control
> Panel that seems to address this. I did see on the Control Panel under
> "Hardware and Sound" a selection for "Scanners and Cameras", but that did
> not lead to anything.
>
> I suppose that it is possible that the Card Reader is dead; it was a cheap
> unit, but only 14 months old and seldom used, so I am hoping that is not
> it.
>
>
> Any suggestions as to how I should proceed?
>
> Thanks.
>
>
> p.s. here is my system:
> O/S: Windows Vista 32bit
> CPU: Intel e6700
> RAM: 4gb OCZ

Correction: I took another look at the Device Manager and saw the yellow
circle with exclamation point over the USB Mass Storage Device.
When I double-click on it I see "Windows is uninstalling this device. (Code
21)"

I clicked the "Check for solutions" button and then asked for additional
details. It shows the following:
Windows was able to successfully install device driver software, but
the driver software encountered a problem when it tried to run. The problem
code is 21.

Files that help describe the problem:
C:\Users\Alan\AppData\Local\Temp\DMI1A3A.tmp.log.xml
C:\Windows\inf\usbstor.inf

I looked at the xml file and it was gobbledygook to me. The inf file shows
the devices that it is set up to use, but I do not see how this helps me.

Should I simply Uninstall and then reinstall?


From: The poster formerly known as Colleyville Alan on 30 Mar 2008 12:25
"The poster formerly known as Colleyville Alan" <nospam(a)nospam.net> wrote in
message news:47efb859$0$17367$4c368faf(a)roadrunner.com...

> Correction: I took another look at the Device Manager and saw the yellow
> circle with exclamation point over the USB Mass Storage Device.
> When I double-click on it I see "Windows is uninstalling this device.
> (Code 21)"
>
> I clicked the "Check for solutions" button and then asked for additional
> details. It shows the following:
> Windows was able to successfully install device driver software, but
> the driver software encountered a problem when it tried to run. The
> problem code is 21.
>
> Files that help describe the problem:
> C:\Users\Alan\AppData\Local\Temp\DMI1A3A.tmp.log.xml
> C:\Windows\inf\usbstor.inf
>
> I looked at the xml file and it was gobbledygook to me. The inf file
> shows the devices that it is set up to use, but I do not see how this
> helps me.
>
> Should I simply Uninstall and then reinstall?

Never mind. I found at Microsoft's website an instruction to simply reboot.
To my incredible surprise, that worked.

I have a RAID system that got corrupted the other night and had to be
rebuilt. I have no idea if this was the cause of the driver not working,
but perhaps it was. At any rate, the system now works fine. Go figure.

Alan

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