DNS Problems with D500 & Pipex DSL [UK Mobile]

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From: Twisted on 25 Sep 2005 11:30

Im getting a DNS error when ever I try to get my Pipex email on my Samsung
D500. I've made sure that the username/password, pop/smtp is setup.

Any ideas?

(USERNAME)%dsl.pipex.com
smtpauth.dsl.pipex.com
pop.dsl.pipex.com

--
Many thanks.

Email is valid, watch the spam trap.

From: Guy Austin on 25 Sep 2005 11:40

From: Matt Wheeler on 25 Sep 2005 11:46

From: Andy on 25 Sep 2005 11:52

"Twisted" <newsgroups.user(a)dsl.pipex.trapthespamcom> wrote in message
news:3pnu2aFbbj8qU1(a)individual.net...
> Im getting a DNS error when ever I try to get my Pipex email on my Samsung
> D500. I've made sure that the username/password, pop/smtp is setup.
>
> Any ideas?
>
> (USERNAME)%dsl.pipex.com
> smtpauth.dsl.pipex.com
> pop.dsl.pipex.com

Getting closer. Before, the server name wouldn't ping from my computer. Now,
both of them will.

When I do ping smtpauth.dsl.pipex.com, it does a DNS lookup, which returns
an IP address of 62.241.163.101 and then sends a ping packet to that address

When I do ping pop.dsl.pipex.com, it does a DNS lookup, which returns an IP
address of 62.241.163.110 and then sends a ping packet to that address

When your phone wants to try sending or receiveing email, it tries to do a
DNS lookup on the server name you told it, then tries to contact the server
using its IP address. Your phone comes back with "DNS error", which I'm sure
means that it's unable to resolve the name to an IP address. You can do that
bit for your phone.

So, instead of smtpauth.dsl.pipex.com, use 62.241.163.101 instead
and instead of pop.dsl.pipex.com, use 62.241.163.110 instead.

I tested the server names you gave, using telnet, and they do appear to be
an SMTP and POP3 server respectively. So you should be closer now...

Good luck,

--
Andy.

From: Andy on 25 Sep 2005 12:01

"Andy" <replyheretofindout(a)hotmail.com> wrote in message
news:dh6h4d$q0t$1(a)nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...
>
> "Twisted" <newsgroups.user(a)dsl.pipex.trapthespamcom> wrote in message
> news:3pnu2aFbbj8qU1(a)individual.net...
>> Im getting a DNS error when ever I try to get my Pipex email on my
>> Samsung
>> D500. I've made sure that the username/password, pop/smtp is setup.
>>
>> Any ideas?
>>
>> (USERNAME)%dsl.pipex.com
>> smtpauth.dsl.pipex.com
>> pop.dsl.pipex.com
>
> Getting closer. Before, the server name wouldn't ping from my computer.
> Now, both of them will.
>
> When I do ping smtpauth.dsl.pipex.com, it does a DNS lookup, which returns
> an IP address of 62.241.163.101 and then sends a ping packet to that
> address
>
> When I do ping pop.dsl.pipex.com, it does a DNS lookup, which returns an
> IP address of 62.241.163.110 and then sends a ping packet to that address
>
> When your phone wants to try sending or receiveing email, it tries to do a
> DNS lookup on the server name you told it, then tries to contact the
> server using its IP address. Your phone comes back with "DNS error", which
> I'm sure means that it's unable to resolve the name to an IP address. You
> can do that bit for your phone.
>
> So, instead of smtpauth.dsl.pipex.com, use 62.241.163.101 instead
> and instead of pop.dsl.pipex.com, use 62.241.163.110 instead.
>
> I tested the server names you gave, using telnet, and they do appear to be
> an SMTP and POP3 server respectively. So you should be closer now...

Keep forgetting, you will more than likely need to use the SMTP server that
belongs to the ISP that you are dialling or GPRSing through to be able to
send email. You'll need to find that out separately; it's not run by Pipex.

For now, concentrate on the 62.241.163.110 address as the pop3 server name,
and see if you can pickup emails sent to you, on your phone.

--
Andy

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