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From: - Bobb - on 7 Apr 2008 09:12

Reposting to other groups too.
Technically not a "recall" but it is.
> Do not toss that Compaq/ HP laptop or batter
> nor pay anyone to fix the PC until you READ THIS:
>
> While at the HP site checking my battery issue:
> http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&cc=us&lc=en&dlc=en&product=3250975
>
> says:
> " ... If you are experiencing one or more symptoms listed below, and
> your computer meets the product criteria listed below, contact HP to
> determine whether you are eligible for a free repair. ..."
> Check it out . Bad battery ? 24 month warranty if the problem is listed
> there.

> Click on link to go to a table and see if your PC model is listed.
> My model is a RG272UA so it's included in the free extended warranty!!
> ( from link:)
> Step 1: Identify your notebook series and product number
> Using the Service Tag on your notebook, determine if your notebook is
> one of the series in the table below.
>
> Click on your series in the table to see the complete list of included
> notebook product numbers.
> NOTE: After clicking on the link in the table you will be taken to a
> different Web page.
>
> If the product number of your notebook is listed in that table then
> return to this page and continue to Step 2 for further instructions....
>

> "- Bobb -" <bobb(a)noemail.123> wrote in message
> news:Bu6dnT4HHf4ZVGXanZ2dnUVZ_qmlnZ2d(a)comcast.com...
>>I have had same issue when I didn't use my DV6113US laptop for several
>> months and thought it was just a bad battery that died. Lately I've
>> been
>> using it weekly so hadn't noticed.
>>
>> I just came from HP website:
>> http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=3250975&lang=en&printable=no
>>
>> where I found 11/2007 BIOS update for battery problem:
>>
>> sp38061.exe (3.12M)
>>
>> I will install and let you know
>>
>> I WAS at HP website and had a "contact us" form all filled out when I
>> found this bios update. Figured I'd try id before yelling at them. ( I
>> saved all the text here, so just past and send if needed)
>>
>> This is the XP version for MY model :
>> http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-56284-1&lc=en&cc=us&dlc=en&product=3250975&os=228&lang=en&printable=no
>
>>
>>
>> Release Date: 2007-11-30 Version: F.3D
>>
>> Description
>>
>> This package contains the WinFlash utility and a BIOS image
>> for the supported notebook models and operating systems. The WinFlash
>> utility is used to locally flash the System BIOS (ROM) on notebooks
>> operating in a Microsoft Windows or Microsoft Windows Vista
>> environment.
>>
>> PURPOSE: Critical
>> Fixes
>> a.. Updates the fan control algorithm of the system to
>> reduce
>> the likelihood of future system issues.
>> a.. Fixes issue where the touchpad scroll function does not
>> work on some notebooks.
>> a.. Fixes issue where the battery fails.
>>
>> For a 6500 series - go here:
>> http://h10061.www1.hp.com/ccsearch/search?pname=HP+Pavilion+dv6500+Notebook+PC&opname=HP+Pavilion+dv6113us+Notebook+PC&qry=Software+%26+Driver+downloads&method=prodFinder&ctry=us&lang=en&dlc=en&sni=3250975&search=0&submit.x=0&submit.y=0
>
>>
>>
>>
>> "Frank Slootweg" <this(a)ddress.is.invalid> wrote in message
>> news:47f7de04$0$9005$dbd4b001(a)news.wanadoo.nl...
>>> Joe <joejoe(a)hotmail.com> wrote:
>>>> Have a HP DV6500 notebook with AMD Turion CPU.
>>>> While the Notebook is shutdown after a week of non use the battery
>>>> discharges to 40% of capacity.
>>>> Calibrated the battery charge level.
>>>> Contacted HP support and they sent a new battery and have the same
>>>> problem.
>>>> If I remove the battery from the Notebook for a week it only loses 2%
>>>> of its charge.
>>>> Any thoughts what might be consuming battery power while the Notebook
>>>> is shutdown and how to disable it????
>>>>
>>>> Joe
>>>
>>> Yours has a remote control, right? If so, that is the cause. Even
>>> when the system is shutdown, it is still in standby mode - i.e. like
>>> the
>>> standby mode of a TV - because you can switch it on with the remote
>>> control, so it is still drawing power from the battery.
>>>
>>> FWIW, my HP Pavilion dv6570[ed] acts the same. After I found the
>>> cause, I remove the battery before going on holiday/vacation. After my
>>> recent six week holiday, the removed battery was still 91% full
>>> (measured after booting (without the AC/DC adapter)).
>>>
>>> For details, see my thread "Battery quickly discharges while laptop
>>> is
>>> shut down." of 30 Sep 2007 in this group (starting with article
>>> <news:46ffb6af$0$86473$dbd4f001(a)news.wanadoo.nl>).
>>>
>>> I hope this helps.

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