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From: - Bobb - on 8 Apr 2008 07:48 My online submission to HP. I suggest if you have a problem you do the same. After not using my DV6113US Media Center laptop for a few months my battery was completely dead. I called in and it was replaced under warranty. After not using it again for a month or so I see that it was only about 40% charged and thinking - either bad batteries or I have " a discharging problem". I charged the battery and removed it. After a month - 99% charged so it's not the battery. Put it back in - check a few weeks later and only 70%. I checked online and a LOT of other users have same issue and replacing dead batteries.It came with a remote control stored in a PCMCIA slot as part of Media Center - to play/stop/start video etc. Nice feature, BUT that remote control ALSO has the ability to turn the PC on. So,the PC is always in "standby mode" waiting for a signal from the remote- using battery power. The unused PC/ battery discharges until completely drained(if not used on AC for a long period).The MCE series needs a BIOS update to be able to "Disable Remote" and REALLY turn off. I DID update BIOS to latest F.3D. I saw http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&cc=us&lc=en&dlc=en&product=3250975 and think rather than have users ship back PC - better for both of us to just update BIOS to allow to DISABLE REMOTE CONTROL. Bobb ========== "- Bobb -" <bobb(a)noemail.123> wrote in message news:J4-dnWcHdblcgGfanZ2dnUVZ_ryqnZ2d(a)comcast.com... > > Reposting to other groups too. > Technically not a "recall" but it is. >> Do not toss that Compaq/ HP laptop or batter >> nor pay anyone to fix the PC until you READ THIS: >> >> While at the HP site checking my battery issue: >> http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&cc=us&lc=en&dlc=en&product=3250975 >> >> says: >> " ... If you are experiencing one or more symptoms listed below, and >> your computer meets the product criteria listed below, contact HP to >> determine whether you are eligible for a free repair. ..." >> Check it out . Bad battery ? 24 month warranty if the problem is >> listed there. > >> Click on link to go to a table and see if your PC model is listed. >> My model is a RG272UA so it's included in the free extended warranty!! >> ( from link:) >> Step 1: Identify your notebook series and product number >> Using the Service Tag on your notebook, determine if your notebook is >> one of the series in the table below. >> >> Click on your series in the table to see the complete list of included >> notebook product numbers. >> NOTE: After clicking on the link in the table you will be taken to a >> different Web page. >> >> If the product number of your notebook is listed in that table then >> return to this page and continue to Step 2 for further instructions.... >> > >> "- Bobb -" <bobb(a)noemail.123> wrote in message >> news:Bu6dnT4HHf4ZVGXanZ2dnUVZ_qmlnZ2d(a)comcast.com... >>>I have had same issue when I didn't use my DV6113US laptop for several >>> months and thought it was just a bad battery that died. Lately I've >>> been >>> using it weekly so hadn't noticed. >>> >>> I just came from HP website: >>> http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=3250975&lang=en&printable=no >>> >>> where I found 11/2007 BIOS update for battery problem: >>> >>> sp38061.exe (3.12M) >>> >>> I will install and let you know >>> >>> I WAS at HP website and had a "contact us" form all filled out when I >>> found this bios update. Figured I'd try id before yelling at them. ( I >>> saved all the text here, so just past and send if needed) >>> >>> This is the XP version for MY model : >>> http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-56284-1&lc=en&cc=us&dlc=en&product=3250975&os=228&lang=en&printable=no >> >>> >>> >>> Release Date: 2007-11-30 Version: F.3D >>> >>> Description >>> >>> This package contains the WinFlash utility and a BIOS image >>> for the supported notebook models and operating systems. The WinFlash >>> utility is used to locally flash the System BIOS (ROM) on notebooks >>> operating in a Microsoft Windows or Microsoft Windows Vista >>> environment. >>> >>> PURPOSE: Critical >>> Fixes >>> a.. Updates the fan control algorithm of the system to >>> reduce >>> the likelihood of future system issues. >>> a.. Fixes issue where the touchpad scroll function does not >>> work on some notebooks. >>> a.. Fixes issue where the battery fails. >>> >>> For a 6500 series - go here: >>> http://h10061.www1.hp.com/ccsearch/search?pname=HP+Pavilion+dv6500+Notebook+PC&opname=HP+Pavilion+dv6113us+Notebook+PC&qry=Software+%26+Driver+downloads&method=prodFinder&ctry=us&lang=en&dlc=en&sni=3250975&search=0&submit.x=0&submit.y=0 >> >>> >>> >>> >>> "Frank Slootweg" <this(a)ddress.is.invalid> wrote in message >>> news:47f7de04$0$9005$dbd4b001(a)news.wanadoo.nl... >>>> Joe <joejoe(a)hotmail.com> wrote: >>>>> Have a HP DV6500 notebook with AMD Turion CPU. >>>>> While the Notebook is shutdown after a week of non use the battery >>>>> discharges to 40% of capacity. >>>>> Calibrated the battery charge level. >>>>> Contacted HP support and they sent a new battery and have the same >>>>> problem. >>>>> If I remove the battery from the Notebook for a week it only loses >>>>> 2% >>>>> of its charge. >>>>> Any thoughts what might be consuming battery power while the >>>>> Notebook >>>>> is shutdown and how to disable it???? >>>>> >>>>> Joe >>>> >>>> Yours has a remote control, right? If so, that is the cause. Even >>>> when the system is shutdown, it is still in standby mode - i.e. like >>>> the >>>> standby mode of a TV - because you can switch it on with the remote >>>> control, so it is still drawing power from the battery. >>>> >>>> FWIW, my HP Pavilion dv6570[ed] acts the same. After I found the >>>> cause, I remove the battery before going on holiday/vacation. After >>>> my >>>> recent six week holiday, the removed battery was still 91% full >>>> (measured after booting (without the AC/DC adapter)). >>>> >>>> For details, see my thread "Battery quickly discharges while laptop >>>> is >>>> shut down." of 30 Sep 2007 in this group (starting with article >>>> <news:46ffb6af$0$86473$dbd4f001(a)news.wanadoo.nl>). >>>> >>>> I hope this helps. >
From: BillW50 on 12 Apr 2008 13:11 In news:fZGdnbl-9to3xmbanZ2dnUVZ_t2inZ2d(a)comcast.com, - Bobb - typed on Tue, 8 Apr 2008 07:48:59 -0400: > My online submission to HP. I suggest if you have a problem you do the > same. > > After not using my DV6113US Media Center laptop for a few months my > battery was completely dead. I called in and it was replaced under > warranty. After not using it again for a month or so I see that it was > only about 40% charged and thinking - either bad batteries or I have > " a discharging problem". I charged the battery and removed it. After > a month - 99% charged so it's not the battery. Put it back in - check > a > few weeks later and only 70%. I checked online and a LOT of other > users have same issue and replacing dead batteries.It came with a > remote control stored in a PCMCIA slot as part of Media Center - to > play/stop/start video etc. Nice feature, BUT that remote control ALSO > has the ability to turn the PC on. So,the PC is always in "standby > mode" waiting for a signal from the remote- using battery power. The > unused PC/ battery discharges until completely drained(if not used on > AC for a long period).The MCE series needs a BIOS update to be able > to "Disable Remote" and REALLY turn off. > I DID update BIOS to latest F.3D. I saw > http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&cc=us&lc=en&dlc=en&product=3250975 > and think rather than have users ship back PC - better for both of us > to just update BIOS to allow to DISABLE REMOTE CONTROL. > > Bobb Some laptops still use some power even when the laptop is off. Some hardly use anything and others more so. Even though I have 4 laptops here, the two Gateway MX6124 are really good about not dischanging the battery. But as a rule, I don't leave them in the laptop if I am *not* going to use them on battery power again for the next 24 hours. -- Bill
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