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From: Steffo on 7 Sep 2008 03:25
Hello.

Recently, Microsoft issued an update for the Dell Printer 922 "all-in-one"
drive.
Since then, there's no more communication between PC (XP) and printer.
I tried to uninstall and reinstall with the original Dell CD-ROM, but I
can't get it to work anymore:.
I'm wondering if anyone had a similar problem and knows how to solve it.

Thank you.

Steffo


From: (!) on 7 Sep 2008 04:17

"Steffo" <steffo(a)nospam.com> wrote in message
news:48c381f5$1_3(a)news.bluewin.ch...
> Hello.
>
> Recently, Microsoft issued an update for the Dell Printer 922 "all-in-one"
> drive.
> Since then, there's no more communication between PC (XP) and printer.
> I tried to uninstall and reinstall with the original Dell CD-ROM, but I
> can't get it to work anymore:.
> I'm wondering if anyone had a similar problem and knows how to solve it.
>
> Thank you.
>
> Steffo
>
>

Microsoft issuing a Dell driver...........I would have steered clear of that
and stuck to Dell's drivers.


From: (!) on 7 Sep 2008 06:43

"Steffo" <steffo(a)nospam.com> wrote in message
news:48c381f5$1_3(a)news.bluewin.ch...
> Hello.
>
> Recently, Microsoft issued an update for the Dell Printer 922 "all-in-one"
> drive.
> Since then, there's no more communication between PC (XP) and printer.
> I tried to uninstall and reinstall with the original Dell CD-ROM, but I
> can't get it to work anymore:.
> I'm wondering if anyone had a similar problem and knows how to solve it.
>
> Thank you.
>
> Steffo
>
>

Device Manager, Imaging Devices, Driver, Roll Back Driver............


From: Bob Levine on 7 Sep 2008 08:59
Steffo wrote:
> Hello.
>
> Recently, Microsoft issued an update for the Dell Printer 922 "all-in-one"
> drive.
> Since then, there's no more communication between PC (XP) and printer.
> I tried to uninstall and reinstall with the original Dell CD-ROM, but I
> can't get it to work anymore:.
> I'm wondering if anyone had a similar problem and knows how to solve it.

There's no good reason to use a MS issued driver when the manufacturer
has its own.

As already mentioned, roll the driver back. If that doesn't work, then
download the driver from Dell's website, delete the printer from the
printers list and install the Dell driver.

Bob
From: Steffo on 10 Sep 2008 16:36
Hi Bob.

I tried that but the installation couldn't find a .dll file not even with
the original CD-ROM.
What went so wrong and how can I go back to use the printer?

Thanks,

Steffo


Bob Levine wrote:
> Steffo wrote:
>> Hello.
>>
>> Recently, Microsoft issued an update for the Dell Printer 922
>> "all-in-one" drive.
>> Since then, there's no more communication between PC (XP) and
>> printer. I tried to uninstall and reinstall with the original Dell
>> CD-ROM,
>> but I can't get it to work anymore:.
>> I'm wondering if anyone had a similar problem and knows how to solve
>> it.
>
> There's no good reason to use a MS issued driver when the manufacturer
> has its own.
>
> As already mentioned, roll the driver back. If that doesn't work, then
> download the driver from Dell's website, delete the printer from the
> printers list and install the Dell driver.
>
> Bob


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