From: PDR on
Dell Dimension 9100/XP-home/2Gb

I've had this system for a number of years now, and I ordered it with the
Dell multi card reader. Until now the only part of this reader I've used is
the firewire port that (IIRC) is on the same card (by which I mean that when
I originally ordered it I asked for a card reader and a firewire port and
they told me I didn't need the seperate firewire port if I had the card
reader). The firewire port works fine.

Yesterday for the first time ever I had occaision to use the card reader and
found that it didn't work - nothing at all. I'm not sure what I'd see, but I
was expecting a new device to appear in the "My Computer" screen - is this
right? I did some looking around in device manager to see if the card reader
was working, but I couldn't find anything that even looked vaguely like a
card reader - which category would it be listed under?

Anyway, before I go through the pain of ringing (or perhaps wringing) dell
support and following their techie go through the script (starting with
rewiring the house, then changing every item of furnature in the room etc
etc) I wondered if this was a known issue that people might be able to give
me a clue with.

All advice appreciated,

PDR


From: wm_walsh on
Hi!

> I did some looking around in device manager to see
> if the card reader was working, but I couldn't
> find anything that even looked vaguely like a
> card reader - which category would it be listed
> under?

It will most likely be a USB device. If it doesn't work at all, and
doesn't show up under the USB or storage device categories, it's time
to look inside the system and see if it is properly plugged in. It
will probably be a five or six pin plastic header that will plug into
a set of pins on the motherboard.

(It may not, however, be keyed so as to prevent improper insertion. If
this is the case, you should try to get a pinout for both the reader
and the connector on the motherboard. Some of this can be inferred--
thicker wires tend to carry power, where thinner ones will carry data.
If you get it wrong, you will probably "cook" the card reader. There
is a possibility that reversing the connection could also cause your
motherboard's USB controller to have "a bad day".)

> (starting with rewiring the house, then changing
> every item of furniture in the room etc etc)

You forgot the plumbing. Many USB problems are solved by removing,
cleaning and reinstalling all the drain traps.

:-D

William
From: PDR on

<wm_walsh(a)hotmail.com> wrote in message
news:381d1b78-2d37-418e-94f3-57824cca794a(a)24g2000hsh.googlegroups.com...
> Hi!
>
>> I did some looking around in device manager to see
>> if the card reader was working, but I couldn't
>> find anything that even looked vaguely like a
>> card reader - which category would it be listed
>> under?
>
> It will most likely be a USB device. If it doesn't work at all, and
> doesn't show up under the USB or storage device categories, it's time
> to look inside the system and see if it is properly plugged in. It
> will probably be a five or six pin plastic header that will plug into
> a set of pins on the motherboard.
>
> (It may not, however, be keyed so as to prevent improper insertion. If
> this is the case, you should try to get a pinout for both the reader
> and the connector on the motherboard. Some of this can be inferred--
> thicker wires tend to carry power, where thinner ones will carry data.
> If you get it wrong, you will probably "cook" the card reader. There
> is a possibility that reversing the connection could also cause your
> motherboard's USB controller to have "a bad day".)

Thanks for that - I'll have a look tonight. I didn't realise it could be a
simple "physical" thing as well as a driver/config/phucked-hardware thing.

>> (starting with rewiring the house, then changing
>> every item of furniture in the room etc etc)
>
> You forgot the plumbing. Many USB problems are solved by removing,
> cleaning and reinstalling all the drain traps.

True enough - the last time I called Dell Support I'm sure they made me
change the brand of descaler in my boiler and switch to a non-bio detergent
in the washing machine (but I may be wrong because the memory was clouded by
the effort taken to move the house the required 7" to the north in case the
motherboard was sited over a lay line).

:0)

PDR


From: PDR on

"Christopher Muto" <muto(a)worldnet.att.net> wrote in message
news:LOCdnUsy3OJAAL3VnZ2dnUVZWhednZ2d(a)earthlink.com...
> are you talking about an integrated (internal) card reader? sticking a
> card into one of those will simply make the data available. the hardware
> is already installed so no reason to expect a 'new hardware found' pop-up
> like when you insert some external usb device. look in 'my computer' and
> you should see a series of drive letters, one or more of which are for the
> card reader... open those drives to see if you can view the contents of
> the memory card.

....and that's the point. There are no drive letters assigned to the card
reader (whether there are any cards in the reader or not). Putting cards in
the reader causes precisely nothing to happen - no "new hardware" pop-up and
no change in the My Computer screen giving access to the card(s). I've tried
this with MMC, SD and XD cards with the same result.

The reader is the option unit supplied with the system when new - I think it
was called a "13 in 1 card reader" (although the "13" could easily have been
any other number between 11 and 19 inclusive). It's physically an
"integrated" unit in that it sits in a drive bay below the two DVD drives,
but I have no idea whether it is *electronically* an integrated unit (ie one
that's connected to the disc controller or a card on the bus) or, as some
have suggested, an internally connected USB device. I didn't get to look at
it last night - SWMBO found me some urgent little jobs to fill my time, but
I'll have another look tonight.

PDR


From: olfart on

"PDR" <peter.rieden(a)nospam.baesystems.com> wrote in message
news:48216287$1_1(a)glkas0286.greenlnk.net...
>
> "Christopher Muto" <muto(a)worldnet.att.net> wrote in message
> news:LOCdnUsy3OJAAL3VnZ2dnUVZWhednZ2d(a)earthlink.com...
>> are you talking about an integrated (internal) card reader? sticking a
>> card into one of those will simply make the data available. the hardware
>> is already installed so no reason to expect a 'new hardware found' pop-up
>> like when you insert some external usb device. look in 'my computer' and
>> you should see a series of drive letters, one or more of which are for
>> the card reader... open those drives to see if you can view the contents
>> of the memory card.
>
> ...and that's the point. There are no drive letters assigned to the card
> reader (whether there are any cards in the reader or not). Putting cards
> in the reader causes precisely nothing to happen - no "new hardware"
> pop-up and no change in the My Computer screen giving access to the
> card(s). I've tried this with MMC, SD and XD cards with the same result.
>
> The reader is the option unit supplied with the system when new - I think
> it was called a "13 in 1 card reader" (although the "13" could easily have
> been any other number between 11 and 19 inclusive). It's physically an
> "integrated" unit in that it sits in a drive bay below the two DVD drives,
> but I have no idea whether it is *electronically* an integrated unit (ie
> one that's connected to the disc controller or a card on the bus) or, as
> some have suggested, an internally connected USB device. I didn't get to
> look at it last night - SWMBO found me some urgent little jobs to fill my
> time, but I'll have another look tonight.
>
> PDR

I have a card reader installed on my Dell XPS400...original factory install.
It will read 11 types of cards and has 4 card slots. Each slot is assigned a
drive letter which shows up in My Computer whether or not a card is
installed..in my case W,X,Y,Z. The device is conected to the MB via USB