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From: digitallybemused on 3 Jul 2008 10:51
Hi all,

I have recently completed an update project in Director MX2004, this was
completed by extracting the source from a customer supplied CD of an existing
project (the original design company had gone into receivership and none of the
source files survived) and essentially rebuilding all of the functionality,
Navigation etc..
All was well until the first draft showed that the digital video content
failed to playback due to the failure to translate an Xtra (DirectMediaXtra)
from the CD rip, the purchase of its successor (MPEGAdvance) cured the problem
on our test machines but the customer is complaining that the projector still
fails to load the digital video on some of their laptop PCs although this time
not with a red cross but with a blank black screen.

Am I at fault or is it a hardware CODEC problem? Any ideas? anyone Please?

From: Sean Wilson on 3 Jul 2008 15:55
More likely a CODEC issue - how was the video file compressed?

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