Dreamweaver & Contribute Administration Problem
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From: DublinCMO on 6 May 2008 11:36 :confused; I've got an odd scenario for a client site that I inherited after several other developers were involved over the past 2 years... I fear that the one who created the Contribute Administration interface is the one where there are some other legal problems involved, and there is no relationship left. If I contacted them, they would not cooperate. Sad but true. What I want to do is remove the previous Contribute linkage and then reinstall a new Contribute site administration that I can drive henceforth. I use Dreamweaver MX 2004 (still) and have no problem at all in accessing a client site via FTP, but the second problem is that I don't actually have total access to the hosting server panel as usually is the case. So, if this is going to involve deleting specific files, I'll need to know what to look for (if it's within my view) or what to direct the hosting contractor to find & delete. I presently update all content on the existing site design, but that's not very efficient and it's expensive at my rates for me to doing the day-to-day content update that the client could easily manage themselves via Contribute. Every time I first access the server via Dreamweaver FTP to upload new files, I'm prompted about enabling Contribute connectivity. I have Contribute, but don't have this client's Contribute Administration keys or details. Those are forever lost, I'm afraid. I've recently redesigned the site, and it would be ideal to enable my client to use Contribute. However, I'm caught in a loop since there is no way to access the orignal Contribute site keys. How can I find and remove the existing Contribute Administration, then reinstall Contribute with new Contribute Administration of the site? If I try to administer the site via Dreamweaver (Manage Site - Contribute tab), once it checks through the cache, I get an error that says "Could not find a page at the specified site root URL. Please check the site root URL." I'm wondering if the previous developer may have actually deleted something just to be nasty... they were pretty vile and unprofessional about a lot of things. This is far from the typical scenario I'm used to where I always have total control over the hosting environment, too. However, relative to an e-commerce component of their site, when I've had issues and knew what to ask for, the site hosts have been pretty responsive. I might be able to ask for specific files to be removed if I could only know what to direct them to do. Any ideas? Many thanks.
From: Alan on 6 May 2008 11:43 > What I want to do is remove the previous Contribute linkage and then reinstall > a new Contribute site administration that I can drive henceforth. based on just the ABOVE sentence in your wordy post, if you want to remove a previous contribute connection using brute force: open up a third-party FTP client and log into the remote server. Look for a folder named _mm that contains a file named contribute.xml delete that file and folder. The site no longer has a contribute setup, and no existing contribute users will be able to connect to it. -- Alan Adobe Community Expert, dreamweaver http://www.adobe.com/communities/experts/
From: Alan on 6 May 2008 11:48 > open up a third-party FTP client and log into the remote server. > Look for a folder named _mm that contains a file named contribute.xml > > delete that file and folder. Alternative: download the contribute.xml file and open it in a text editor. There is a way to reset the contribute Admin password if you get this far and want to leave the setup as-is but don't know the password. i can google for the answer i've given in the past, short version of what i remember, look in the .xml file for password="randomcharacters" and change it to password="" meaning password has no contents. upload the contribute.xml file to same location on the remote server. then login using contribute admin, and when prompted for password don't type anything, just hit enter key. Then reset the password. -- Alan Adobe Community Expert, dreamweaver http://www.adobe.com/communities/experts/
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