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From: DublinCMO on 6 May 2008 11:36
:confused; I've got an odd scenario for a client site that I inherited after
several other developers were involved over the past 2 years... I fear that the
one who created the Contribute Administration interface is the one where there
are some other legal problems involved, and there is no relationship left. If
I contacted them, they would not cooperate. Sad but true.

What I want to do is remove the previous Contribute linkage and then reinstall
a new Contribute site administration that I can drive henceforth. I use
Dreamweaver MX 2004 (still) and have no problem at all in accessing a client
site via FTP, but the second problem is that I don't actually have total access
to the hosting server panel as usually is the case. So, if this is going to
involve deleting specific files, I'll need to know what to look for (if it's
within my view) or what to direct the hosting contractor to find & delete.

I presently update all content on the existing site design, but that's not
very efficient and it's expensive at my rates for me to doing the day-to-day
content update that the client could easily manage themselves via Contribute.
Every time I first access the server via Dreamweaver FTP to upload new files,
I'm prompted about enabling Contribute connectivity. I have Contribute, but
don't have this client's Contribute Administration keys or details. Those are
forever lost, I'm afraid.

I've recently redesigned the site, and it would be ideal to enable my client
to use Contribute. However, I'm caught in a loop since there is no way to
access the orignal Contribute site keys. How can I find and remove the
existing Contribute Administration, then reinstall Contribute with new
Contribute Administration of the site? If I try to administer the site via
Dreamweaver (Manage Site - Contribute tab), once it checks through the cache,
I get an error that says "Could not find a page at the specified site root URL.
Please check the site root URL." I'm wondering if the previous developer
may have actually deleted something just to be nasty... they were pretty vile
and unprofessional about a lot of things.

This is far from the typical scenario I'm used to where I always have total
control over the hosting environment, too. However, relative to an e-commerce
component of their site, when I've had issues and knew what to ask for, the
site hosts have been pretty responsive. I might be able to ask for specific
files to be removed if I could only know what to direct them to do.

Any ideas? Many thanks.

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