Email Receipts
in [Outlook]
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From: ccnakid on 20 Feb 2005 13:11 Is it possible to receive an automatic receipt of a read email without having the recipient send it or is it possible to track the history of a sent email...ie.. who it went to, who read it etc
From: Vanguard on 20 Feb 2005 16:49 "ccnakid" <ccnakid(a)discussions.microsoft.com> wrote in message news:8AF6AB13-B713-4BC9-A6D3-41F9D3065A1D(a)microsoft.com... > Is it possible to receive an automatic receipt of a read email without > having > the recipient send it or is it possible to track the history of a sent > email...ie.. who it went to, who read it etc While in Outlook, hit F1 and search on "read receipt" or "tracking". The recipient gets the same options that you do. It is up to the recipient if they configure their instance of Outlook to automatically reply to read receipt requests, to prompt then (whereupon the recipient could say No), or ignore them all. Unless the user has their e-mail client configured to automatically reply to read receipts, or to prompt them whereupon they say Yes to reply, then you won't get the reply. Unless the recipient is using an e-mail client that supports the "Disposition-Notification-To:" header (see RFC 3798 at http://www.faqs.org/rfcs/rfc3798.html) then it obviously cannot handle your read receipt request. You don't get to control the recipient's e-mail client. Maybe you would like to install VPN and give me a username and password so *I* could control YOUR applications on your computer. The recipient gets to control how their e-mail client handles read receipts *if* it even understands them. -- ____________________________________________________________ Post your replies to the newsgroup. Share with others. E-mail reply: Remove "NIXTHIS" and add "#VS811" to Subject. ____________________________________________________________
From: ccnakid on 20 Feb 2005 17:45 "Vanguard" wrote: > "ccnakid" <ccnakid(a)discussions.microsoft.com> wrote in message > news:8AF6AB13-B713-4BC9-A6D3-41F9D3065A1D(a)microsoft.com... > > Is it possible to receive an automatic receipt of a read email without > > having > > the recipient send it or is it possible to track the history of a sent > > email...ie.. who it went to, who read it etc > > > While in Outlook, hit F1 and search on "read receipt" or "tracking". > The recipient gets the same options that you do. It is up to the > recipient if they configure their instance of Outlook to automatically > reply to read receipt requests, to prompt then (whereupon the recipient > could say No), or ignore them all. Unless the user has their e-mail > client configured to automatically reply to read receipts, or to prompt > them whereupon they say Yes to reply, then you won't get the reply. > > Unless the recipient is using an e-mail client that supports the > "Disposition-Notification-To:" header (see RFC 3798 at > http://www.faqs.org/rfcs/rfc3798.html) then it obviously cannot handle > your read receipt request. You don't get to control the recipient's > e-mail client. Maybe you would like to install VPN and give me a > username and password so *I* could control YOUR applications on your > computer. The recipient gets to control how their e-mail client handles > read receipts *if* it even understands them. > Sorry, I should have been clearer in my question. Our School just switched over from First Class to Exchange 2003. One of the tidbits in First Class was an option that should the history of a sent email by the sender. The history should who it went to and the time it was read by that person. Our directors found this very useful to use since we have a lot of people who will swear they didn't receive/read an email. Now, we have been using outlook on the client side for about a week and already people have said they didn't receive an email even though there is nothing wrong with receiving other email. So, again I ask-is there a way to require a client or automatically send an acknowledgement that a recipient opened an email using exchange 2003 server. I know as the lead tech on campus that if the receipt is left as an option to the recipient-it won't be sent. Thanks for any help you can provide. Russ > -- > ____________________________________________________________ > Post your replies to the newsgroup. Share with others. > E-mail reply: Remove "NIXTHIS" and add "#VS811" to Subject. > ____________________________________________________________ > >
From: Lanwench [MVP - Exchange] on 20 Feb 2005 18:34 ccnakid wrote: > "Vanguard" wrote: > >> "ccnakid" <ccnakid(a)discussions.microsoft.com> wrote in message >> news:8AF6AB13-B713-4BC9-A6D3-41F9D3065A1D(a)microsoft.com... >>> Is it possible to receive an automatic receipt of a read email >>> without having >>> the recipient send it or is it possible to track the history of a >>> sent email...ie.. who it went to, who read it etc >> >> >> While in Outlook, hit F1 and search on "read receipt" or "tracking". >> The recipient gets the same options that you do. It is up to the >> recipient if they configure their instance of Outlook to >> automatically reply to read receipt requests, to prompt then >> (whereupon the recipient could say No), or ignore them all. Unless >> the user has their e-mail client configured to automatically reply >> to read receipts, or to prompt them whereupon they say Yes to reply, >> then you won't get the reply. >> >> Unless the recipient is using an e-mail client that supports the >> "Disposition-Notification-To:" header (see RFC 3798 at >> http://www.faqs.org/rfcs/rfc3798.html) then it obviously cannot >> handle your read receipt request. You don't get to control the >> recipient's e-mail client. > > Maybe you would like to install VPN and give me a >> username and password so *I* could control YOUR applications on your >> computer. The recipient gets to control how their e-mail client >> handles read receipts *if* it even understands them. >> > Sorry, > > I should have been clearer in my question. Our School just switched > over from First Class to Exchange 2003. One of the tidbits in First > Class was an option that should the history of a sent email by the > sender. The history should who it went to and the time it was read by > that person. > > Our directors found this very useful to use since we have a lot of > people who will swear they didn't receive/read an email. Now, we have > been using outlook on the client side for about a week and already > people have said they didn't receive an email even though there is > nothing wrong with receiving other email. > > So, again I ask-is there a way to require a client or automatically > send an acknowledgement that a recipient opened an email using > exchange 2003 server. It's controlled entirely by the client/recipient. > > I know as the lead tech on campus that if the receipt is left as an > option to the recipient-it won't be sent. > > Thanks for any help you can provide. > > Russ >> -- >> ____________________________________________________________ >> Post your replies to the newsgroup. Share with others. >> E-mail reply: Remove "NIXTHIS" and add "#VS811" to Subject. >> ____________________________________________________________
From: Kate on 20 Feb 2005 22:09
Can you then explain Microsoft Help. It states the following: "You can track when messages you send are delivered or read by recipients. You receive a message notification as each message is delivered or read. The contents of the message notifications are then automatically recorded on the Tracking tab of the original message in your Sent Items folder. You can automatically delete message notifications in your message list (message list: The middle part of the main Outlook window that displays the contents of the selected folder.). "? Thanks Kate "Lanwench [MVP - Exchange]" wrote: > ccnakid wrote: > > "Vanguard" wrote: > > > >> "ccnakid" <ccnakid(a)discussions.microsoft.com> wrote in message > >> news:8AF6AB13-B713-4BC9-A6D3-41F9D3065A1D(a)microsoft.com... > >>> Is it possible to receive an automatic receipt of a read email > >>> without having > >>> the recipient send it or is it possible to track the history of a > >>> sent email...ie.. who it went to, who read it etc > >> > >> > >> While in Outlook, hit F1 and search on "read receipt" or "tracking". > >> The recipient gets the same options that you do. It is up to the > >> recipient if they configure their instance of Outlook to > >> automatically reply to read receipt requests, to prompt then > >> (whereupon the recipient could say No), or ignore them all. Unless > >> the user has their e-mail client configured to automatically reply > >> to read receipts, or to prompt them whereupon they say Yes to reply, > >> then you won't get the reply. > >> > >> Unless the recipient is using an e-mail client that supports the > >> "Disposition-Notification-To:" header (see RFC 3798 at > >> http://www.faqs.org/rfcs/rfc3798.html) then it obviously cannot > >> handle your read receipt request. You don't get to control the > >> recipient's e-mail client. > > > > Maybe you would like to install VPN and give me a > >> username and password so *I* could control YOUR applications on your > >> computer. The recipient gets to control how their e-mail client > >> handles read receipts *if* it even understands them. > >> > > Sorry, > > > > I should have been clearer in my question. Our School just switched > > over from First Class to Exchange 2003. One of the tidbits in First > > Class was an option that should the history of a sent email by the > > sender. The history should who it went to and the time it was read by > > that person. > > > > Our directors found this very useful to use since we have a lot of > > people who will swear they didn't receive/read an email. Now, we have > > been using outlook on the client side for about a week and already > > people have said they didn't receive an email even though there is > > nothing wrong with receiving other email. > > > > So, again I ask-is there a way to require a client or automatically > > send an acknowledgement that a recipient opened an email using > > exchange 2003 server. > > It's controlled entirely by the client/recipient. > > > > > I know as the lead tech on campus that if the receipt is left as an > > option to the recipient-it won't be sent. > > > > Thanks for any help you can provide. > > > > Russ > >> -- > >> ____________________________________________________________ > >> Post your replies to the newsgroup. Share with others. > >> E-mail reply: Remove "NIXTHIS" and add "#VS811" to Subject. > >> ____________________________________________________________ > > > |