Error: 1706 (Word, or just in Windows?)
in [Pocket PC]
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From: suemichele on 11 Jun 2008 23:26 Hi, A friend of mine asked me to help with a problem she has every time she starts Word. She gets a message that says: "The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the Microsft Word 2002 disk and click OK." Then below this, it says, "Use source:" and the default is, "Works Suite Word CD or DVD." Hitting [CANCEL] gets the following message: "Error: 1706: Setup cannot find the required files. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see C:\Program Files\Microsoft Office\Office10\1033\Setup.hlp." I have checked online sources, as well as my own personal Guru (I'm *her* Guru - she comes to me with stuff *she* can't fix, but when *I* don't know something, I have another friend that *I* consult, who knows more than I do, IYKWIM.), and have come up with no answers that pertain to this particular situation. Since this happens EVERY SINGLE TIME SHE OPENS WORD, it's naturally driving her a little batty, as it would me. Here's how my friend explains what she did that seemed to have triggered this problem: ************************************************************ There is an option in Windows that lets you download East Asian fonts. I did this so I could read Japanese kanji characters. It was apparently successful, but now, every time I try to run Word, I get a notice that I have to put the "Word 2002" disk in. I then hit CANCEL, and the computer says something like, okay, then let me configure Word -- and then it brings up Word and lets me in it. You'd think that having done this once, it wouldn't need to do it again. Oh, no, my friend. It goes through this rigamarole every single time I run Word. Please make it stop. In case it helps, here's what I did to download the fonts. (Basically, it's Start, Control Panel, Regional and Language Options, Add other languages, Install Files for East Asian Languages.) There were two "tips" in the instructions that said: (1) "During the process, you may need to insert the XP CD so the relevant files can be copied across to your computer." (2) "A typical Windows XP CD will have a folder on the disk called "i386." This entire folder can be copied to the hard drive and then can be referenced for anything needing the WinXP Disk. When a program asks you for the CD, select the path on the hard drive where you copied this folder to." ************************************************************ Is there anyone out there who either has had this problem or has something I can try short of uninstalling Word/Works 2002 and getting and installing Office 2007, and preferably not messing with the registry, if at all possible? (I've done this, but only with my Guru on the phone and ONLY on my OWN PC - i.e., if I screw up, it's only MYSELF that suffers, IYKWIM!) Oh, Just In Case, she's running WinXP, Service Pack 2, on a Pentium 4 @ 3GHz, with 1Gig of RAM. Thanks! SueMichele
From: Linley Meslier on 12 Jun 2008 01:00 On Jun 12, 7:26 am, suemichele <suemich...(a)discussions.microsoft.com> wrote: > Hi, > > A friend of mine asked me to help with a problem she has every time she > starts Word. She gets a message that says: > > "The feature you are trying to use is on a CD-ROM or other removable disk > that is not available. Insert the Microsft Word 2002 disk and click OK." > > Then below this, it says, "Use source:" and the default is, "Works Suite > Word CD or DVD." Hitting [CANCEL] gets the following message: > > "Error: 1706: Setup cannot find the required files. Check your connection > to the network, or CD-ROM drive. For other potential solutions to this > problem, see C:\Program Files\Microsoft Office\Office10\1033\Setup.hlp." > > I have checked online sources, as well as my own personal Guru (I'm *her* > Guru - she comes to me with stuff *she* can't fix, but when *I* don't know > something, I have another friend that *I* consult, who knows more than I do, > IYKWIM.), and have come up with no answers that pertain to this particular > situation. Since this happens EVERY SINGLE TIME SHE OPENS WORD, it's > naturally driving her a little batty, as it would me. Here's how my friend > explains what she did that seemed to have triggered this problem: > > ************************************************************ > > There is an option in Windows that lets you download East Asian fonts. I > did this so I could read Japanese kanji characters. It was apparently > successful, but now, every time I try to run Word, I get a notice that I have > to put the "Word 2002" disk in. I then hit CANCEL, and the computer says > something like, okay, then let me configure Word -- and then it brings up > Word and lets me in it. > > You'd think that having done this once, it wouldn't need to do it > again. Oh, no, my friend. It goes through this rigamarole every single time > I run Word. Please make it stop. > > In case it helps, here's what I did to download the fonts. > (Basically, it's Start, Control Panel, Regional and Language Options, Add > other languages, Install Files for East Asian Languages.) There were two > "tips" in the instructions that said: (1) "During the process, you may need > to insert the XP CD so the relevant files can be copied across to your > computer." (2) "A typical Windows XP CD will have a folder on the disk > called "i386." This entire folder can be copied to the hard drive and then > can be referenced for anything needing the WinXP Disk. When a program asks > you for the CD, select the path on the hard drive where you copied this > folder to." > > ************************************************************ > > Is there anyone out there who either has had this problem or has something I > can try short of uninstalling Word/Works 2002 and getting and installing > Office 2007, and preferably not messing with the registry, if at all > possible? (I've done this, but only with my Guru on the phone and ONLY on my > OWN PC - i.e., if I screw up, it's only MYSELF that suffers, IYKWIM!) > > Oh, Just In Case, she's running WinXP, Service Pack 2, on a Pentium 4 @ > 3GHz, with 1Gig of RAM. > > Thanks! > > SueMichele Hi SueMichele, This is a Pocket PC Newsgroup. I suggest you post your issue in the newsgroup related to the software you're having issues with. Linley Meslier Microsoft MVP - Mobile Device Http://PocketpcMauritius.blogspot.com/
From: suemichele on 25 Jun 2008 21:49 "Linley Meslier" wrote: > Hi SueMichele, > > This is a Pocket PC Newsgroup. I suggest you post your issue in the > newsgroup related to the software you're having issues with. > > Linley Meslier > Microsoft MVP - Mobile Device > Http://PocketpcMauritius.blogspot.com/ Oops, sorry. I don't come here a lot. I'll try to find the right place, but just in case, do you have any suggestions? I'll check back in here to see. . . . SueMichele, lost in the massiveness of help boards . . . (man, this used to be a *lot* easier!<g>)
From: Linley Meslier on 26 Jun 2008 00:04 On Jun 26, 5:49 am, suemichele <suemich...(a)discussions.microsoft.com> wrote: > "Linley Meslier" wrote: > > Hi SueMichele, > > > This is a Pocket PC Newsgroup. I suggest you post your issue in the > > newsgroup related to the software you're having issues with. > > > Linley Meslier > > Microsoft MVP - Mobile Device > > Http://PocketpcMauritius.blogspot.com/ > > Oops, sorry. I don't come here a lot. I'll try to find the right place, > but just in case, do you have any suggestions? I'll check back in here to > see. . . . > > SueMichele, lost in the massiveness of help boards . . . (man, this used to > be a *lot* easier!<g>) SueMichele, Check out this article I found on MS website: http://support.microsoft.com/kb/297834 Linley Meslier Microsoft MVP - Mobile Device Http://PocketpcMauritius.blogspot.com/
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