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From: Philippians 4:4-8 on 3 Mar 2007 00:56
I couldn't agree with you more! I did finally email MS Support and they
responded back within a day with 2 pages of detailed instructions full of
"trial and error" processes to follow. The typical, "try step A, if that
won't allow the installs, try step B unless you got message 'xyz' in step A,
then try step D", where each step looks like a 30-60 minute commitment. The
support tech said "this problem will likely take considerable time to
resolve" and indicated the problems likely had to do with my PC, or even my
copy of Office 2003 being bad!

But in addition to you and I, I have seen several posts with the identical
complaint....so I feel the problem is likely a glitch on the MS side; I hope
they quickly release a new set of updates or a patch to make the installs
work, etc.

You may want to email MS Support. I can cut and paste the 2 pages of
instructions they gave me, but you may get more decisive results. If so,
please forward them if you don't mind. If I find my instructions work, I'll
pass them along to you. Good luck!


"Charles" wrote:

> I'm having the exact same problem! I'm running XP Pro. I've tried everything
> except reinstalling Office 2003 and I'm not about to do that.
>
> I do wish someone had an answer. I've wasted numerous hours trying to track
> the problem down.
>
> "Philippians 4:4-8" wrote:
>
> > I apologize for not providing the following information with my question
> > above: I am using Windows XP for Home with SP2 on a Compaq Presario Desktop
> > PC, 1 GB RAM, DSL connection, and use Oficce 2003 as my staple applications.
> > Thank you.
> >
> > "Philippians 4:4-8" wrote:
> >
> > > I have received the following 7 Automatic Windows Updates (even tried them
> > > as manual updates) several times in the past 2 days (2-19 and 2-20-2007):
> > >
> > > Office 2003 Update for Outlook 2003 Junk Email Filter (KB924885)
> > > Office 2003 Security Update for Office 2003 (KB929064)
> > > Office 2003 Update for PowerPoint 2003 (KB929060)
> > > Office 2003 Update for Office 2003 (KB925251)
> > > Office 2003 Security Update for Word 2003 (KB929057)
> > > Office 2003 Update for Excel 2003 (KB929058)
> > > Office 2003 Security Update for Office 2003 (KB920813).
> > >
> > > They download without a hitch, but never install correctly...all 7 updates
> > > result in a "Failed" status with Error Code 0x80070643.
> > >
> > > My entire system has been very slow and unstable since the repeated
> > > downloads, even though they have not been installed. Anyone with a solution
> > > on how to install these updates - I would GREATLY appreciate it!
From: Charles on 3 Mar 2007 09:07
I got their tech support trial and error of things to try. I did them all
except reinstall Office and as I said before, since nothing else did anything
but waste a lot of time, I'm not going to try uninstalling and reinstalling
and waste another day.

"Philippians 4:4-8" wrote:

> I couldn't agree with you more! I did finally email MS Support and they
> responded back within a day with 2 pages of detailed instructions full of
> "trial and error" processes to follow. The typical, "try step A, if that
> won't allow the installs, try step B unless you got message 'xyz' in step A,
> then try step D", where each step looks like a 30-60 minute commitment. The
> support tech said "this problem will likely take considerable time to
> resolve" and indicated the problems likely had to do with my PC, or even my
> copy of Office 2003 being bad!
>
> But in addition to you and I, I have seen several posts with the identical
> complaint....so I feel the problem is likely a glitch on the MS side; I hope
> they quickly release a new set of updates or a patch to make the installs
> work, etc.
>
> You may want to email MS Support. I can cut and paste the 2 pages of
> instructions they gave me, but you may get more decisive results. If so,
> please forward them if you don't mind. If I find my instructions work, I'll
> pass them along to you. Good luck!
>
>
> "Charles" wrote:
>
> > I'm having the exact same problem! I'm running XP Pro. I've tried everything
> > except reinstalling Office 2003 and I'm not about to do that.
> >
> > I do wish someone had an answer. I've wasted numerous hours trying to track
> > the problem down.
> >
> > "Philippians 4:4-8" wrote:
> >
> > > I apologize for not providing the following information with my question
> > > above: I am using Windows XP for Home with SP2 on a Compaq Presario Desktop
> > > PC, 1 GB RAM, DSL connection, and use Oficce 2003 as my staple applications.
> > > Thank you.
> > >
> > > "Philippians 4:4-8" wrote:
> > >
> > > > I have received the following 7 Automatic Windows Updates (even tried them
> > > > as manual updates) several times in the past 2 days (2-19 and 2-20-2007):
> > > >
> > > > Office 2003 Update for Outlook 2003 Junk Email Filter (KB924885)
> > > > Office 2003 Security Update for Office 2003 (KB929064)
> > > > Office 2003 Update for PowerPoint 2003 (KB929060)
> > > > Office 2003 Update for Office 2003 (KB925251)
> > > > Office 2003 Security Update for Word 2003 (KB929057)
> > > > Office 2003 Update for Excel 2003 (KB929058)
> > > > Office 2003 Security Update for Office 2003 (KB920813).
> > > >
> > > > They download without a hitch, but never install correctly...all 7 updates
> > > > result in a "Failed" status with Error Code 0x80070643.
> > > >
> > > > My entire system has been very slow and unstable since the repeated
> > > > downloads, even though they have not been installed. Anyone with a solution
> > > > on how to install these updates - I would GREATLY appreciate it!
From: Philippians 4:4-8 on 4 Mar 2007 02:34
10-4. Time is too valuable these days, and we shouldn't have to go on a
"scavenger hunt" to fix a problem that should have been caught before the
updates were sent out. Good luck!

"Charles" wrote:

> I got their tech support trial and error of things to try. I did them all
> except reinstall Office and as I said before, since nothing else did anything
> but waste a lot of time, I'm not going to try uninstalling and reinstalling
> and waste another day.
>
> "Philippians 4:4-8" wrote:
>
> > I couldn't agree with you more! I did finally email MS Support and they
> > responded back within a day with 2 pages of detailed instructions full of
> > "trial and error" processes to follow. The typical, "try step A, if that
> > won't allow the installs, try step B unless you got message 'xyz' in step A,
> > then try step D", where each step looks like a 30-60 minute commitment. The
> > support tech said "this problem will likely take considerable time to
> > resolve" and indicated the problems likely had to do with my PC, or even my
> > copy of Office 2003 being bad!
> >
> > But in addition to you and I, I have seen several posts with the identical
> > complaint....so I feel the problem is likely a glitch on the MS side; I hope
> > they quickly release a new set of updates or a patch to make the installs
> > work, etc.
> >
> > You may want to email MS Support. I can cut and paste the 2 pages of
> > instructions they gave me, but you may get more decisive results. If so,
> > please forward them if you don't mind. If I find my instructions work, I'll
> > pass them along to you. Good luck!
> >
> >
> > "Charles" wrote:
> >
> > > I'm having the exact same problem! I'm running XP Pro. I've tried everything
> > > except reinstalling Office 2003 and I'm not about to do that.
> > >
> > > I do wish someone had an answer. I've wasted numerous hours trying to track
> > > the problem down.
> > >
> > > "Philippians 4:4-8" wrote:
> > >
> > > > I apologize for not providing the following information with my question
> > > > above: I am using Windows XP for Home with SP2 on a Compaq Presario Desktop
> > > > PC, 1 GB RAM, DSL connection, and use Oficce 2003 as my staple applications.
> > > > Thank you.
> > > >
> > > > "Philippians 4:4-8" wrote:
> > > >
> > > > > I have received the following 7 Automatic Windows Updates (even tried them
> > > > > as manual updates) several times in the past 2 days (2-19 and 2-20-2007):
> > > > >
> > > > > Office 2003 Update for Outlook 2003 Junk Email Filter (KB924885)
> > > > > Office 2003 Security Update for Office 2003 (KB929064)
> > > > > Office 2003 Update for PowerPoint 2003 (KB929060)
> > > > > Office 2003 Update for Office 2003 (KB925251)
> > > > > Office 2003 Security Update for Word 2003 (KB929057)
> > > > > Office 2003 Update for Excel 2003 (KB929058)
> > > > > Office 2003 Security Update for Office 2003 (KB920813).
> > > > >
> > > > > They download without a hitch, but never install correctly...all 7 updates
> > > > > result in a "Failed" status with Error Code 0x80070643.
> > > > >
> > > > > My entire system has been very slow and unstable since the repeated
> > > > > downloads, even though they have not been installed. Anyone with a solution
> > > > > on how to install these updates - I would GREATLY appreciate it!
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