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From: Keith on 20 Mar 2010 06:31
In response to Bandicoot, I just checked Add or Remove Programs and KB978474 shows as being installed.
Also, after I did the manual install above, the auto install that had been giving grief then went through fine as I presume it found that KB978474 had been installed. BTW I'm running Win XP Pro and Office 2003 SP3

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frmsrcurl: http://msgroups.net/microsoft.public.windowsupdate/Failed-Updates-for-Excel-2003-KB978474
From: TakeNotes on 25 Mar 2010 12:39
Thanks, Keith.

This worked for me. I'm running XP (SP3), and do not have Office 2003, but
I am running Office 2000. But yet, this update kept repeating everyday, and
failing everyday.

All I did was go into the registry, and I found the folders IMAIL, MAPI, and
MSFS in the location specified. These folders were all empty. I right
clicked each folder, and changed the permissions to "everyone," and then the
update finally worked.


"Keith" wrote:

> Folks,
> I eventually managed to get this update installed. I downloaded the update installation file, cleaned out the Windows\Software Distribution\Download folder and quit all programs before running the update, all as mentioned above by MowGreen.
> The update then failed with error 1402 that it couldn't update registry key H_Key_Local_Machine\Software\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS.
> Checked this folder out and found no permissions had been allocated. Only when I gave the group 'Everyone' full permissions on folders IMAIL, MAPI and MSFS did the update succeed. Hope this helps someone.
>
> ---
> frmsrcurl: http://msgroups.net/microsoft.public.windowsupdate/Failed-Updates-for-Excel-2003-KB978474
> .
>
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