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From: dark soul on 1 Jul 2008 07:09
Hi,
Hopefully someone can help me. I have a client who has encountered a strange
error in Outlook 2007. When he decided to remove his msn mail accounts from
outlook I believe he deleted the .pst files but not the accounts in Outlook
which I think has caused the error, because the accounts are still listed in
Outlook and every time Outlook starts it creates a file not found error for
each file apart from the one active e-mail account. When trying to remove
the accounts from inside outlook it creates the same error, and an attempt
to dupe the program with a fake .pst file has no effect. So far I have not
found any registry entries which point to these files so am unsure how to
continue other than backing up his one active .pst file un-installing
Outlook and re-installing, but I am suspicious as to whether or not the one
..pst will contain so sort of eference to the error files.

Any help greatly appreciated.


Brad.

DarkSoul Technology

From: Roady [MVP] on 1 Jul 2008 08:58
Don't multipost.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"dark soul" <darksoul(a)darksoul.com> wrote in message
news:Cfoak.156361$I42.44114(a)fe04.news.easynews.com...
> Hi,
> Hopefully someone can help me. I have a client who has encountered a
> strange error in Outlook 2007. When he decided to remove his msn mail
> accounts from outlook I believe he deleted the .pst files but not the
> accounts in Outlook which I think has caused the error, because the
> accounts are still listed in Outlook and every time Outlook starts it
> creates a file not found error for each file apart from the one active
> e-mail account. When trying to remove the accounts from inside outlook it
> creates the same error, and an attempt to dupe the program with a fake
> .pst file has no effect. So far I have not found any registry entries
> which point to these files so am unsure how to continue other than backing
> up his one active .pst file un-installing Outlook and re-installing, but I
> am suspicious as to whether or not the one .pst will contain so sort of
> eference to the error files.
>
> Any help greatly appreciated.
>
>
> Brad.
>
> DarkSoul Technology

From: Brian Tillman on 1 Jul 2008 08:54
dark soul <darksoul(a)darksoul.com> wrote:

> Hopefully someone can help me. I have a client who has encountered a
> strange error in Outlook 2007. When he decided to remove his msn mail
> accounts from outlook I believe he deleted the .pst files but not the
> accounts in Outlook which I think has caused the error, because the
> accounts are still listed in Outlook and every time Outlook starts it
> creates a file not found error for each file apart from the one
> active e-mail account.

I believe your analysis is correct. PSTs associated with accounts should
never be deleted until the account has been.

> When trying to remove the accounts from inside
> outlook it creates the same error, and an attempt to dupe the program
> with a fake .pst file has no effect. So far I have not found any
> registry entries which point to these files so am unsure how to
> continue other than backing up his one active .pst file un-installing
> Outlook and re-installing, but I am suspicious as to whether or not
> the one .pst will contain so sort of eference to the error files.

The registry entries are there, but their in Unicode format so they're not
quite human readable. The thing to do is to create a new mail profile and
include only those accounts and PSTs that the person wants.
--
Brian Tillman [MVP-Outlook]

From: Vince Averello [MVP - Outlook] on 1 Jul 2008 09:00
Can you remove the accounts from the Mail applet in the Control Panel?

"dark soul" <darksoul(a)darksoul.com> wrote in message
news:Cfoak.156361$I42.44114(a)fe04.news.easynews.com...
> Hi,
> Hopefully someone can help me. I have a client who has encountered a
> strange error in Outlook 2007. When he decided to remove his msn mail
> accounts from outlook I believe he deleted the .pst files but not the
> accounts in Outlook which I think has caused the error, because the
> accounts are still listed in Outlook and every time Outlook starts it
> creates a file not found error for each file apart from the one active
> e-mail account. When trying to remove the accounts from inside outlook it
> creates the same error, and an attempt to dupe the program with a fake
> .pst file has no effect. So far I have not found any registry entries
> which point to these files so am unsure how to continue other than backing
> up his one active .pst file un-installing Outlook and re-installing, but I
> am suspicious as to whether or not the one .pst will contain so sort of
> eference to the error files.
>
> Any help greatly appreciated.


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