HP M2727
in [Printers]
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From: SilvrT on 8 Apr 2008 15:41 I recently purchased the above multi-function printer. Installed all the software that came with it. Since then, whenever I log back onto my PC, I have no desktop or taskbar. (running WinXP SP2) I rolled back to before installing the software and all is fine. I called HP support about this and they say that I have to uninstall dot NET framework 2.0 and only have 1.1 installed. This sounds ridiculous... has anyone ever heard of this before? According to HP, if I have to have dot NET 2.0, then I should return my printer or uninstall all the software and set it up as a printer only using only the printer driver. Great...so I lose all the functionality that attracted me to purchasing it. Looking for comments / fixes / advice of some sort here...thanks.
From: Tony on 9 Apr 2008 01:44 SilvrT <rlyerex(a)telus.net> wrote: >I recently purchased the above multi-function printer. Installed all >the software that came with it. Since then, whenever I log back onto >my PC, I have no desktop or taskbar. (running WinXP SP2) I rolled back >to before installing the software and all is fine. I called HP support >about this and they say that I have to uninstall dot NET framework 2.0 >and only have 1.1 installed. This sounds ridiculous... has anyone ever >heard of this before? According to HP, if I have to have dot NET 2.0, >then I should return my printer or uninstall all the software and set >it up as a printer only using only the printer driver. Great...so I >lose all the functionality that attracted me to purchasing it. > >Looking for comments / fixes / advice of some sort here...thanks. I suggest you try the following newsgroup microsoft.public.windowsxp.print_fax There are some very helpful folk there who may be able to assist. Good luck Tony MS MVP Printing/Imaging
From: SilvrT on 9 Apr 2008 10:47 On Apr 8, 10:44 pm, Tony <tonythebengalti...(a)gmail.com> wrote: > SilvrT <rlye...(a)telus.net> wrote: > >I recently purchased the above multi-function printer. Installed all > >the software that came with it. Since then, whenever I log back onto > >my PC, I have no desktop or taskbar. (running WinXP SP2) I rolled back > >to before installing the software and all is fine. I called HP support > >about this and they say that I have to uninstall dot NET framework 2.0 > >and only have 1.1 installed. This sounds ridiculous... has anyone ever > >heard of this before? According to HP, if I have to have dot NET 2.0, > >then I should return my printer or uninstall all the software and set > >it up as a printer only using only the printer driver. Great...so I > >lose all the functionality that attracted me to purchasing it. > > >Looking for comments / fixes / advice of some sort here...thanks. > > I suggest you try the following newsgroup > microsoft.public.windowsxp.print_fax > There are some very helpful folk there who may be able to assist. > Good luck > Tony > MS MVP Printing/Imaging Thank you Tony, I will do that.
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