HP Officejet 7310 All-in-one
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From: housetrained on 2 Apr 2008 03:07 Bought this. It has duplex. It has two discs, Vista & XP. On the XP machine the duplex works fine. On the Vista machine the 'automatic two-sided printing' is not greyed out it doesn't exist. Anyone know a workaround or something to help. -- John the West Ham fan housetrained(a)hotmail.com <><
From: tinnews on 2 Apr 2008 04:06 housetrained <housetrained(a)hotmail.com> wrote: > Bought this. It has duplex. It has two discs, Vista & XP. On the XP machine > the duplex works fine. On the Vista machine the 'automatic two-sided > printing' is not greyed out it doesn't exist. Anyone know a workaround or > something to help. > Have you done the full software installation or just the 'minimum drivers'? In my (and many other people's) experience installing the full software supplied by HP for this printer causes all sorts of problems. After mucking about for a while with the full software I found that the 'drivers only' installation provides all that's needed and is *much* more reliable. I'm not really sure if this is relevant to a Vista installation but you never know. -- Chris Green
From: Arthur Entlich on 2 Apr 2008 06:44 If the printer came with the Win Vista logo certification on the box, and Vista drivers inside, it should have all features when using the Vista OS. You might try the in-box drivers from Vista if they exist for that printer, but either way, this is an HP issue. HP develops the drivers, and assuming you loaded the correct Vista drivers for the printer (and not the XP drivers on the Vista machine, or the wrong printer model) this is something that HP needs to address, and you should contact them. Art housetrained wrote: > Bought this. It has duplex. It has two discs, Vista & XP. On the XP > machine the duplex works fine. On the Vista machine the 'automatic > two-sided printing' is not greyed out it doesn't exist. Anyone know a > workaround or something to help. >
From: housetrained on 2 Apr 2008 11:45 Thanks, I will. -- John the West Ham fan housetrained(a)hotmail.com <>< "Arthur Entlich" <e-printerhelp(a)mvps.org> wrote in message news:zsJIj.20244$rd2.20057(a)pd7urf3no... > If the printer came with the Win Vista logo certification on the box, and > Vista drivers inside, it should have all features when using the Vista OS. > You might try the in-box drivers from Vista if they exist for that > printer, but either way, this is an HP issue. HP develops the drivers, > and assuming you loaded the correct Vista drivers for the printer (and not > the XP drivers on the Vista machine, or the wrong printer model) this is > something that HP needs to address, and you should contact them. > > Art > > housetrained wrote: >> Bought this. It has duplex. It has two discs, Vista & XP. On the XP >> machine the duplex works fine. On the Vista machine the 'automatic >> two-sided printing' is not greyed out it doesn't exist. Anyone know a >> workaround or something to help. >>
From: Andrew Rossmann on 2 Apr 2008 17:00
[This followup was posted to comp.periphs.printers and a copy was sent to the cited author.] In article <JgGIj.31110$Ge4.19730(a)newsfe1-win.ntli.net>, housetrained(a)Hotmail.com says... > Bought this. It has duplex. It has two discs, Vista & XP. On the XP machine > the duplex works fine. On the Vista machine the 'automatic two-sided > printing' is not greyed out it doesn't exist. Anyone know a workaround or > something to help. If it's the same Vista drivers as on the HP web site, they are very flakey. No matter what option you choose, it will only duplex top/bottom instead of side/side. There was somebody who had a replacement for one file that fixes that. Despite that, there are still margin isues. It seems to add nearly 1/2" of extra margin when doing duplexing, and not matching what my previous and work Win2K computers do. As for the duplex being greyed out, I think you have to go into advanced settings somewhere to enable it. Right-click printer in Printers folder, choose Properties, go to the Device Settings tab. Under Installable options, set Duplex Unit to INSTALLED. -- If there is a no_junk in my address, please REMOVE it before replying! All junk mail senders will be prosecuted to the fullest extent of the law!! http://home.att.net/~andyross |