From: Bill Afton on
I recently tried to install my HP OfficeJet All In One printer/scanner on an
XP Pro computer. XP recognized the printer and installed it, but didn't
install the scanner's drivers. Ive seen this problem before in other
discussions.

Anyone know how I can get the scanner's drivers to install? Or can provide a
way to install it's functionality?
Thanks.


From: CSM1 on
"Bill Afton" <Almanaticus(a)netscape.net> wrote in message
news:AyFPe.2404$z2.1656(a)newsread3.news.pas.earthlink.net...
>I recently tried to install my HP OfficeJet All In One printer/scanner on
>an XP Pro computer. XP recognized the printer and installed it, but didn't
>install the scanner's drivers. Ive seen this problem before in other
>discussions.
>
> Anyone know how I can get the scanner's drivers to install? Or can provide
> a way to install it's functionality?
> Thanks.
>
Did you try to install the latest driver from HP?
http://welcome.hp.com/country/us/en/support.html

--
CSM1
http://www.carlmcmillan.com
--


From: Bill Afton on

"CSM1" <nomoremail(a)nomail.com> wrote in message
news:lKHPe.2391$rS4.281(a)newssvr22.news.prodigy.net...
>>
> Did you try to install the latest driver from HP?
> http://welcome.hp.com/country/us/en/support.html


This is on the downloads page;
Microsoft(R) Windows XP already contains drivers provided by HP for the HP
all-in-one models listed below.

All of the printing and scanning drivers required to print and scan were
included with Windows XP. No additional software is required or available
for download or ordering. Windows XP also contains much of the functionality
that was previously supplied by the HP software. HP will not be releasing
any additional Windows XP software for these models.


From: John Gray on
"Bill Afton" <Almanaticus(a)netscape.net> wrote in
news:AyFPe.2404$z2.1656(a)newsread3.news.pas.earthlink.net:

> I recently tried to install my HP OfficeJet All In One
> printer/scanner on an XP Pro computer. XP recognized the printer and
> installed it, but didn't install the scanner's drivers. Ive seen this
> problem before in other discussions.
>
> Anyone know how I can get the scanner's drivers to install? Or can
> provide a way to install it's functionality?
> Thanks.
>
>

About a month ago, I purchased an HP 7310 All-in-One and installed it
using the furnished Cd on to an XP Pro SP2 computer. There were no
problems using the full functions of the product from the Admin
accounts.

Using the printer and faxing functions from Limited and Power User
accounts required that I enter the IP of the HP into the properties of
the printer and fax printer in XP(as I had set the HP to a fixed
internal lan IP). I've had no luck with scanning from any account but
those that have Admin privileges. Numerous chat sessions with HP
support as well as several phone calls to HP cannot resolve this
problem. I've followed all their recommendations repeatedly.

I uninstalled the HP software, downloaded the latest HP software for
this product to no avail. No such software should require Admin
accounts to function. HP software has a long way to go. It has huge
promise, and I really like the abilities of the product. It should be
easy to configure the software to allow full access to all user accounts
on a single machine.
From: Bill Afton on

"John Gray" <nospam(a)invalid.com> wrote in message
news:Xns96C0858596EE1T.JGray(a)65.24.3.139...

I've had no luck with scanning from any account but
> those that have Admin privileges. Numerous chat sessions with HP
> support as well as several phone calls to HP cannot resolve this
> problem. I've followed all their recommendations repeatedly.


Ditto that. Neither HP nor Microsoft wanted to lend any help. See my above
response for a 'work around' I figured out.


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