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From: Bill Afton on 26 Aug 2005 10:20 I recently tried to install my HP OfficeJet All In One printer/scanner on an XP Pro computer. XP recognized the printer and installed it, but didn't install the scanner's drivers. Ive seen this problem before in other discussions. Anyone know how I can get the scanner's drivers to install? Or can provide a way to install it's functionality? Thanks.
From: CSM1 on 26 Aug 2005 12:49 "Bill Afton" <Almanaticus(a)netscape.net> wrote in message news:AyFPe.2404$z2.1656(a)newsread3.news.pas.earthlink.net... >I recently tried to install my HP OfficeJet All In One printer/scanner on >an XP Pro computer. XP recognized the printer and installed it, but didn't >install the scanner's drivers. Ive seen this problem before in other >discussions. > > Anyone know how I can get the scanner's drivers to install? Or can provide > a way to install it's functionality? > Thanks. > Did you try to install the latest driver from HP? http://welcome.hp.com/country/us/en/support.html -- CSM1 http://www.carlmcmillan.com --
From: Bill Afton on 26 Aug 2005 17:11 "CSM1" <nomoremail(a)nomail.com> wrote in message news:lKHPe.2391$rS4.281(a)newssvr22.news.prodigy.net... >> > Did you try to install the latest driver from HP? > http://welcome.hp.com/country/us/en/support.html This is on the downloads page; Microsoft(R) Windows XP already contains drivers provided by HP for the HP all-in-one models listed below. All of the printing and scanning drivers required to print and scan were included with Windows XP. No additional software is required or available for download or ordering. Windows XP also contains much of the functionality that was previously supplied by the HP software. HP will not be releasing any additional Windows XP software for these models.
From: John Gray on 28 Aug 2005 13:07 "Bill Afton" <Almanaticus(a)netscape.net> wrote in news:AyFPe.2404$z2.1656(a)newsread3.news.pas.earthlink.net: > I recently tried to install my HP OfficeJet All In One > printer/scanner on an XP Pro computer. XP recognized the printer and > installed it, but didn't install the scanner's drivers. Ive seen this > problem before in other discussions. > > Anyone know how I can get the scanner's drivers to install? Or can > provide a way to install it's functionality? > Thanks. > > About a month ago, I purchased an HP 7310 All-in-One and installed it using the furnished Cd on to an XP Pro SP2 computer. There were no problems using the full functions of the product from the Admin accounts. Using the printer and faxing functions from Limited and Power User accounts required that I enter the IP of the HP into the properties of the printer and fax printer in XP(as I had set the HP to a fixed internal lan IP). I've had no luck with scanning from any account but those that have Admin privileges. Numerous chat sessions with HP support as well as several phone calls to HP cannot resolve this problem. I've followed all their recommendations repeatedly. I uninstalled the HP software, downloaded the latest HP software for this product to no avail. No such software should require Admin accounts to function. HP software has a long way to go. It has huge promise, and I really like the abilities of the product. It should be easy to configure the software to allow full access to all user accounts on a single machine.
From: Bill Afton on 28 Aug 2005 13:24
"John Gray" <nospam(a)invalid.com> wrote in message news:Xns96C0858596EE1T.JGray(a)65.24.3.139... I've had no luck with scanning from any account but > those that have Admin privileges. Numerous chat sessions with HP > support as well as several phone calls to HP cannot resolve this > problem. I've followed all their recommendations repeatedly. Ditto that. Neither HP nor Microsoft wanted to lend any help. See my above response for a 'work around' I figured out. |