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From: Arthur Entlich on 10 Apr 2008 09:21
The stuff I buy is 99%. It is true each country has differing
definations of rubbing alcohol. In the UK, and most of Europe the
rubbing alcohol contains no or very little isopropyl, but it North
America I see everything from 40% up to 99% and in North America
isopropyl is interchangeably referred to as "rubbing" alcohol.

Art

smlunatick wrote:
> On Apr 9, 8:53 am, Arthur Entlich <e-printerh...(a)mvps.org> wrote:
>> Make sure nothing is obstructing the paper path.
>>
>> Your printer's uptake roller for your paper transport part probably need
>> a good cleaning with isopropyl (rubbing) alcohol and a lint free towel
>> or paper towel, or a cotton swab or two.
>>
>> Art
>>
>>
>>
>> Alan wrote:
>>> My HP LaserJet 5P suddenly stopped picking up sheets from the normal
>>> tray.
>>> On attempting to print, after a few seconds the orange paper jam light
>>> comes on, though no paper has been even picked up, let alone jammed.
>>> I can open the front hand feed tray and it will print from that
>>> normally.
>>> Any ideas?
>>> ** Posted fromhttp://www.teranews.com**- Hide quoted text -
>> - Show quoted text -
>
> Rubbing alcohol is not recommended of "long-term" cleanings. It does
> not have enough isopropyl in it. For long term cleaning, you will
> need to locate a proper isopropyl cleaner.
From: Alan on 21 Apr 2008 22:59
On Wed, 09 Apr 2008 12:53:22 GMT, Arthur Entlich
<e-printerhelp(a)mvps.org> wrote:

>
>Alan wrote:
>> My HP LaserJet 5P suddenly stopped picking up sheets from the normal
>> tray.
>> On attempting to print, after a few seconds the orange paper jam light
>> comes on, though no paper has been even picked up, let alone jammed.
>>
>> I can open the front hand feed tray and it will print from that
>> normally.
>>
>> Any ideas?

>Make sure nothing is obstructing the paper path.
>
>Your printer's uptake roller for your paper transport part probably need
>a good cleaning with isopropyl (rubbing) alcohol and a lint free towel
>or paper towel, or a cotton swab or two.
>
>Art


I cleaned the pickup roller.

However, closer observation revealed that the pickup roller was not
moving at all. It isn't even trying to pick up.
The green light for the tray is on, indicating that paper has been
detected in that tray. But it apparently does not try to feed it!?


** Posted from http://www.teranews.com **
From: Tony on 22 Apr 2008 01:21
Alan <none(a)none.com> wrote:
>On Wed, 09 Apr 2008 12:53:22 GMT, Arthur Entlich
><e-printerhelp(a)mvps.org> wrote:
>
>>
>>Alan wrote:
>>> My HP LaserJet 5P suddenly stopped picking up sheets from the normal
>>> tray.
>>> On attempting to print, after a few seconds the orange paper jam light
>>> comes on, though no paper has been even picked up, let alone jammed.
>>>
>>> I can open the front hand feed tray and it will print from that
>>> normally.
>>>
>>> Any ideas?
>
>>Make sure nothing is obstructing the paper path.
>>
>>Your printer's uptake roller for your paper transport part probably need
>>a good cleaning with isopropyl (rubbing) alcohol and a lint free towel
>>or paper towel, or a cotton swab or two.
>>
>>Art
>
>
>I cleaned the pickup roller.
>
>However, closer observation revealed that the pickup roller was not
>moving at all. It isn't even trying to pick up.
>The green light for the tray is on, indicating that paper has been
>detected in that tray. But it apparently does not try to feed it!?
>
>
>** Posted from http://www.teranews.com **

My bet is that the solenoid has failed but there are other possibilities
including the main board or a stripped gear.
Can you hear a click when the printer tries to feed paper? If so then that is
the solenoid pulling in.
It is difficult to get at the parts that control tray 2 (cassette tray) feeding
on this printer.
If you or someone you know is happy to do some fairly tricky dissasembly just
let me know and I will try to help. You will need a meter to check the solenoid
Tony
MS MVP Printing/Imaging

From: Burt on 22 Apr 2008 18:53

"Tony" <tonythebengaltiger(a)gmail.com> wrote in message
news:part1of1.1.dhbcdZRQWwpwIg(a)ue.ph...
> Alan <none(a)none.com> wrote:
>>On Wed, 09 Apr 2008 12:53:22 GMT, Arthur Entlich
>><e-printerhelp(a)mvps.org> wrote:
>>
>>>
>>>Alan wrote:
>>>> My HP LaserJet 5P suddenly stopped picking up sheets from the normal
>>>> tray.
>>>> On attempting to print, after a few seconds the orange paper jam light
>>>> comes on, though no paper has been even picked up, let alone jammed.
>>>>
>>>> I can open the front hand feed tray and it will print from that
>>>> normally.
>>>>
>>>> Any ideas?
>>
>>>Make sure nothing is obstructing the paper path.
>>>
>>>Your printer's uptake roller for your paper transport part probably need
>>>a good cleaning with isopropyl (rubbing) alcohol and a lint free towel
>>>or paper towel, or a cotton swab or two.
>>>
>>>Art
>>
>>
>>I cleaned the pickup roller.
>>
>>However, closer observation revealed that the pickup roller was not
>>moving at all. It isn't even trying to pick up.
>>The green light for the tray is on, indicating that paper has been
>>detected in that tray. But it apparently does not try to feed it!?
>>
>>
>>** Posted from http://www.teranews.com **
>
> My bet is that the solenoid has failed but there are other possibilities
> including the main board or a stripped gear.
> Can you hear a click when the printer tries to feed paper? If so then that
> is
> the solenoid pulling in.
> It is difficult to get at the parts that control tray 2 (cassette tray)
> feeding
> on this printer.
> If you or someone you know is happy to do some fairly tricky dissasembly
> just
> let me know and I will try to help. You will need a meter to check the
> solenoid
> Tony
> MS MVP Printing/Imaging
>
Are you sure that the upper tray is not selected for the print jobs you are
trying to do? Certain of my print jobs default to the upper tray on the
PH5p - notably envelopes and labels. My guess is that you checked this out
first, but thought I'd mention it.


From: Alan on 23 Apr 2008 06:02
On Tue, 22 Apr 2008 15:53:24 -0700, "Burt" <nospam(a)pacbell.net> wrote:

>Are you sure that the upper tray is not selected for the print jobs you are
>trying to do? Certain of my print jobs default to the upper tray on the
>PH5p - notably envelopes and labels. My guess is that you checked this out
>first, but thought I'd mention it.

I thought this was irrelevant, as I have had it disconnected from the
PC and just initiating test prints by pressing both panel buttons.
I've powered the printer off and on and pressed the reset button
numerous times so there is no persistent setting. (I assume -- is this
correct?)

As a last resort before spending a day dragging it across town to get
it repaired (at a cost only slightly less than the replacement cost),
I connected it back to the PC and changed the Windows printer
properties paper source from "Automatically Select", is it has been
for the last couple of years, meaning it will pick up first from the
lower cassette tray (2) then the multi-purpose (1). I changed that to
"Tray 2 (Paper Cassette)".

This prints!

Changing it back to "Automatically" and it tries, and fails, to print
from the MP tray.

So I can make it work by explicitly selecting the cassette.

So this gives me a work-around.

This seems consistent with the printer detecting paper in the MP tray
when it is in fact empty.
What could cause that and is it fixable?


** Posted from http://www.teranews.com **
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