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From: xbokZero on 20 Jul 2008 13:05 I have a notebook with 250 GB HDD (WD WD2500BEVS : WD Scorpio Blue) dual boot XP and Ubuntu. Just before the weekend I try to boot up the notebook to discover that it has gone into hibernation. The boot proceed to the point it says that wakeup from hibernation fail and give me the option to delete the data and start fresh. It doesn't boot up after that and being a dual boot notebook. It fails at Grub boot loader. So I decide to start fresh and have done bellow: 1. Try to install Ubuntu without formating existing partition. 2. Try to install Ubuntu after formating Linux partition, leaving windows partition intact. 3. Got fed up, format the entire hard disk, start from fresh and try to install Ubuntu. 4. Try to reinstall Windows XP SP2. Install failure is having same symptom. On Ubuntu, halfway through the installation, either it can't write or can't format partition. Or Windows installer it manage to format the partition upto 100% and then simply claim unable to format partition and then quit because can not proceed with installation. Trying to install without formating the partition will simply cause the installer to say that it can not use the partition. I have test the hard disk with WD diagnostic tools - Data Lifeguard Diagnostic for DOS (CD). Both Quick and Comprehensive test pass! I have even zeroes the hard disk. The notebook is still under warranty (age ~= 8 mth). But I do need to justify if it is hard disk corruption. The problem now is that diagnostic software from HDD manufacturer pass the disk. And personally I don't think the hard disk is broken because I can create and write partition using gparted (Linux partition tool) and the manufacturer tool can zeroes the hard disk successfully. Anyone face this before? Any Idea how to proceed? TIA Notes: I don't use the notebook much. Mostly once or twice a week to check emails.
From: Rod Speed on 20 Jul 2008 15:26 xbokZero(a)gmail.com wrote > I have a notebook with 250 GB HDD (WD WD2500BEVS : WD Scorpio Blue) > dual boot XP and Ubuntu. > Just before the weekend I try to boot up the notebook to > discover that it has gone into hibernation. The boot proceed > to the point it says that wakeup from hibernation fail and > give me the option to delete the data and start fresh. Likely the drive subsystem had died and thats what produced that symptom. > It doesn't boot up after that and being a dual boot notebook. > It fails at Grub boot loader. More evidence that the drive subsystem has died. > So I decide to start fresh and have done bellow: Its illegal to bellow at your hard drive. > 1. Try to install Ubuntu without formating existing partition. > 2. Try to install Ubuntu after formating Linux partition, leaving windows partition intact. > 3. Got fed up, format the entire hard disk, start from fresh and try to install Ubuntu. > 4. Try to reinstall Windows XP SP2. > Install failure is having same symptom. On Ubuntu, halfway through the > installation, either it can't write or can't format partition. Or Windows > installer it manage to format the partition upto 100% and then simply claim > unable to format partition and then quit because can not proceed with installation. More evidence that the drive subsystem has died. > Trying to install without formating the partition will simply > cause the installer to say that it can not use the partition. Because the format has failed. > I have test the hard disk with WD diagnostic tools - > Data Lifeguard Diagnostic for DOS (CD). Both Quick and > Comprehensive test pass! I have even zeroes the hard disk. > The notebook is still under warranty (age ~= 8 mth). > But I do need to justify if it is hard disk corruption. Nope, just that the notebook has a fault that prevents even formatting. > The problem now is that diagnostic software from HDD manufacturer > pass the disk. And personally I don't think the hard disk is broken > because I can create and write partition using gparted (Linux partition > tool) and the manufacturer tool can zeroes the hard disk successfully. Yes, the fault is likely outside the hard drive, but affects the hard drive. > Anyone face this before? Any Idea how to proceed? Just make a warranty claim on the notebook. > Notes: I don't use the notebook much. Mostly once or twice a week to check emails. Not relevant.
From: xbokZero on 20 Jul 2008 20:11 On Jul 21, 3:26 am, "Rod Speed" <rod.speed....(a)gmail.com> wrote: > xbokZ...(a)gmail.com wrote ><SNIPPED A LOT> > > I have test the hard disk with WD diagnostic tools - > > Data Lifeguard Diagnostic for DOS (CD). Both Quick and > > Comprehensive test pass! I have even zeroes the hard disk. > > The notebook is still under warranty (age ~= 8 mth). > > But I do need to justify if it is hard diskcorruption. > > Nope, just that the notebook has a fault that prevents even formatting. > > > The problem now is that diagnostic software from HDD manufacturer > > pass the disk. And personally I don't think the hard disk is broken > > because I can create and write partition using gparted (Linux partition > > tool) and the manufacturer tool can zeroes the hard disk successfully. > > Yes, the fault is likely outside the hard drive, but affects the hard drive. How to dianos this problem and get a prrof saying that there is a problem. I bought the notebook, HP without OS. I heard from a friend that have previous experience. HP will give reason like "you can boot to DOS. Not our problem." What I have in mind if there is a DOS tools that can check the symptom. The problem is as highlighted. I can edit partition, I can format and I can use manufacturer tolls without error. Hdd subsystem fail is a good theory. Most probably it is not the hard disk itself. Like circuitry between hdd and mobo. Need a way to understand and prove the theory. Thanks Rod Speed
From: Rod Speed on 20 Jul 2008 20:34 xbokZero(a)gmail.com wrote: > On Jul 21, 3:26 am, "Rod Speed" <rod.speed....(a)gmail.com> wrote: >> xbokZ...(a)gmail.com wrote >> <SNIPPED A LOT> >>> I have test the hard disk with WD diagnostic tools - >>> Data Lifeguard Diagnostic for DOS (CD). Both Quick and >>> Comprehensive test pass! I have even zeroes the hard disk. >>> The notebook is still under warranty (age ~= 8 mth). >>> But I do need to justify if it is hard diskcorruption. >> >> Nope, just that the notebook has a fault that prevents even >> formatting. >> >>> The problem now is that diagnostic software from HDD manufacturer >>> pass the disk. And personally I don't think the hard disk is broken >>> because I can create and write partition using gparted (Linux >>> partition tool) and the manufacturer tool can zeroes the hard disk >>> successfully. >> >> Yes, the fault is likely outside the hard drive, but affects the >> hard drive. > How to dianos this problem and get a prrof saying that there is a problem. The proof is that you cant install an OS. > I bought the notebook, HP without OS. I heard from > a friend that have previous experience. HP will give > reason like "you can boot to DOS. Not our problem." Different matter entirely to not being able to install any OS. > What I have in mind if there is a DOS tools that can check the > symptom. The problem is as highlighted. I can edit partition, > I can format and I can use manufacturer tolls without error. > Hdd subsystem fail is a good theory. Most probably it is not the hard > disk itself. Like circuitry between hdd and mobo. Need a way to > understand and prove the theory. You have the proof, you cant install the OS. > Thanks Rod Speed
From: Yousuf Khan on 21 Jul 2008 13:20
xbokZero(a)gmail.com wrote: > I have a notebook with 250 GB HDD (WD WD2500BEVS : WD Scorpio Blue) > dual boot XP and Ubuntu. > > Just before the weekend I try to boot up the notebook to discover that > it has gone into hibernation. The boot proceed to the point it says > that wakeup from hibernation fail and give me the option to delete the > data and start fresh. > > It doesn't boot up after that and being a dual boot notebook. It fails > at Grub boot loader. > > So I decide to start fresh and have done bellow: > > 1. Try to install Ubuntu without formating existing partition. > 2. Try to install Ubuntu after formating Linux partition, leaving > windows partition intact. > 3. Got fed up, format the entire hard disk, start from fresh and try > to install Ubuntu. > 4. Try to reinstall Windows XP SP2. > > Install failure is having same symptom. On Ubuntu, halfway through the > installation, either it can't write or can't format partition. Or > Windows installer it manage to format the partition upto 100% and then > simply claim unable to format partition and then quit because can not > proceed with installation. Trying to install without formating the > partition will simply cause the installer to say that it can not use > the partition. > > I have test the hard disk with WD diagnostic tools - Data Lifeguard > Diagnostic for DOS (CD). Both Quick and Comprehensive test pass! I > have even zeroes the hard disk. > > The notebook is still under warranty (age ~= 8 mth). But I do need to > justify if it is hard disk corruption. The problem now is that > diagnostic software from HDD manufacturer pass the disk. And > personally I don't think the hard disk is broken because I can create > and write partition using gparted (Linux partition tool) and the > manufacturer tool can zeroes the hard disk successfully. > > Anyone face this before? Any Idea how to proceed? The notebook might have overheated. I had something similar happen to my notebook, until I put it on a notebook cooler pad. It was similar situation to yours, it was still under warranty, and all data on it was lost (though much of it was backed up onto my desktop). I've since put it on the cooler pad and have never had another problem with it. These manufacturers are trying too hard to make these things too small and they put the cooling fan intakes in all of the stupidest places like at the bottom of the notebook. Yousuf Khan |