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From: Mike Treseler on 18 Apr 2008 15:14
Raban wrote:

> Like what do you have to purchase, software or hardware or what dollar
> amount to do you have to purchase just to get few questions answered, sales
> wise for pricing or even worse, tech support?

Distributors are order takers.
I don't call them until I know what I want.
Example: "I would like budgetary pricing on 1000 pieces
of an XYZ123-3 for delivery in March 2009 "

But do your homework first.
Check relative prices/options with Digikey.
Research the boards yourself on-line.
Read the manuals.
Look at the schematics.
Etc.

-- Mike Treseler
From: Ken Ryan on 18 Apr 2008 22:18
I used to deal a lot with Avnet at work. If there is a potential for
significant design-ins (i.e. a real production run) they offer quite a
lot beyond just peddling chips. I've gotten a great deal of Xilinx help
from Avnet FAEs at times the Xilinx FAEs were stretched too thin to
respond to my problems in a timely manner. They have folks who
specialize in other chip vendors as well (TI, Micron, Actel, etc.) as
well as discretes and analog stuff (I'm sure more, these are just the
areas I've experienced). Their FAEs are pretty knowledgeable, and
especially they know how to get answers for questions they can't answer
themselves. :-)

All in all, at least for our size company Avnet was very good to work
with (alas we have been decimated by our parent company so there's not
a lot of reason for the Avnet guys to come around anymore ...).

Hope this helps!

ken


Raban wrote:
> Hello,
>
> I am new to this FPGA stuff and I wanted to purchase a starter kit and get
> volume pricing for a few Xilinx FPGA's
>
> If one where to buy through Avnet or maybe NuHorizons, would anyone like to
> share your past experiences when working with them?
>
> It seems all they care are who you are, what company you work with, what you
> exactly are you doing. In other words, how many parts are you going to buy
> from us before I spend any time with you.
>
> Do you have to be a big company or are they trying to discourage small
> startups or students or whoever?
>
> Like what do you have to purchase, software or hardware or what dollar
> amount to do you have to purchase just to get few questions answered, sales
> wise for pricing or even worse, tech support?
>
> Thanks.
>
>
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