From: GWardMD11 on
This error occured after I loaded my previous Office 97 software and then
deleted the Office 2003 trial version that this machine came with. No matter
what I do (tried several 'restores') I cannot get past this error to install
my Office XP upgrade. Someone please help me... I'm totally buffelled. -
Gerry -
From: Clark Griswold on
"GWardMD11" <GWardMD11(a)discussions.microsoft.com> wrote in message
news:75E59ABC-B519-4B31-83FB-0C18D6CD8D94(a)microsoft.com...
> This error occured after I loaded my previous Office 97 software and then
> deleted the Office 2003 trial version that this machine came with. No
> matter
> what I do (tried several 'restores') I cannot get past this error to
> install
> my Office XP upgrade. Someone please help me... I'm totally
> uffelled. -
> Gerry -

Have a look at this page. Could be hardware or software.
http://support.microsoft.com/search/default.aspx?catalog=LCID%3D1033&query=error+1305