IE 8 mshtml.dll error
in [Windows XP]
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From: Farhan on 26 Mar 2010 10:17 I have upgraded IE 8 from IE 6 on XP PRO SP2. It starts and open some websites but when i try to download a file or some other web site like youtube it starts giving "Internet Explorer has encountered a problem and needs to close. if you are in a middle of .................. " the error leads to: Error Signature: AppName: iexplore.exe AppVer: 8.0.6001.18702 ModName: mshtml.dll ModVer: 8.0.6001.18702 Offset: 0029d1b2 Whats wrong and how can i resolve this? Farhan
From: PA Bear [MS MVP] on 26 Mar 2010 17:05 [Crosspost to IE General] Why hasn't WinXP SP3 been installed by now? [Extended Support for WinXP (x86) SP2 ends on 13 July 2010. After that date, computers running WinXP (x86) SP2 will NOT be offered any further critical security updates, Automatic Updates will not work, and Windows Update website will not be accessible until SP3 is installed.] What anti-virus application or security suite is installed and is your subscription current? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Were any of these applications running in the background when you installed IE8? Has a(another) Norton or McAfee application ever been installed on the computer (e.g., a free-trial version that came preinstalled when you bought it)? -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 Farhan wrote: > I have upgraded IE 8 from IE 6 on XP PRO SP2. It starts and open some > websites but when i try to download a file or some other web site like > youtube it starts giving "Internet Explorer has encountered a problem and > needs to close. if you are in a middle of .................. " the error > leads to: > > Error Signature: > AppName: iexplore.exe > AppVer: 8.0.6001.18702 > ModName: mshtml.dll > ModVer: 8.0.6001.18702 > Offset: 0029d1b2 > > Whats wrong and how can i resolve this? > > > > Farhan
From: Farhan on 26 Mar 2010 17:45 I was using SP3 but my system crashed badly (series of BSODs - refering to system core and than no ntldr message at boot, ultimately C: was declared curropted). But now i have restored may drive image. Most recent were unable to restore and an old one that worked is still with sp2 IE6. AV - Avast (Free), up to date. Spyware - Malewarebytes Firewall - Builtin Firewall was running at the time of installation. At first attempt AV was also running than i tried after disabling it. No Norton but i was using McAfee Site Advisor before system crash. Also FYI IE is not uninstalling via Add/Remove. Thx for response Farhan "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message news:emkFdmSzKHA.6140(a)TK2MSFTNGP05.phx.gbl... > [Crosspost to IE General] > > Why hasn't WinXP SP3 been installed by now? [Extended Support for WinXP > (x86) SP2 ends on 13 July 2010. After that date, computers running WinXP > (x86) SP2 will NOT be offered any further critical security updates, > Automatic Updates will not work, and Windows Update website will not be > accessible until SP3 is installed.] > > What anti-virus application or security suite is installed and is your > subscription current? What anti-spyware applications (other than > Defender)? > What third-party firewall (if any)? Were any of these applications > running > in the background when you installed IE8? > > Has a(another) Norton or McAfee application ever been installed on the > computer (e.g., a free-trial version that came preinstalled when you > bought > it)? > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Client - since 2002 > > > Farhan wrote: >> I have upgraded IE 8 from IE 6 on XP PRO SP2. It starts and open some >> websites but when i try to download a file or some other web site like >> youtube it starts giving "Internet Explorer has encountered a problem and >> needs to close. if you are in a middle of .................. " the error >> leads to: >> >> Error Signature: >> AppName: iexplore.exe >> AppVer: 8.0.6001.18702 >> ModName: mshtml.dll >> ModVer: 8.0.6001.18702 >> Offset: 0029d1b2 >> >> Whats wrong and how can i resolve this? >> >> >> >> Farhan >
From: PA Bear [MS MVP] on 26 Mar 2010 17:51 > Also FYI IE is not uninstalling via Add/Remove. Are you still running WinXP SP2? Is "Windows Internet Explorer 8" not listed in Add/Remove Programs, is it listed but there's not a REMOVE button, or can't you uninstall IE8 via clicking on the REMOVE button? Did you format the HDD prior to restoring the WinXP SP2 image? Farhan wrote: > I was using SP3 but my system crashed badly (series of BSODs - refering to > system core and than no ntldr message at boot, ultimately C: was declared > curropted). But now i have restored may drive image. Most recent were > unable > to restore and an old one that worked is still with sp2 IE6. > > AV - Avast (Free), up to date. > Spyware - Malewarebytes > Firewall - Builtin > Firewall was running at the time of installation. At first attempt AV was > also running than i tried after disabling it. > > No Norton but i was using McAfee Site Advisor before system crash. > > Also FYI IE is not uninstalling via Add/Remove. > > Thx for response > > Farhan > > "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message > news:emkFdmSzKHA.6140(a)TK2MSFTNGP05.phx.gbl... >> [Crosspost to IE General] >> >> Why hasn't WinXP SP3 been installed by now? [Extended Support for WinXP >> (x86) SP2 ends on 13 July 2010. After that date, computers running WinXP >> (x86) SP2 will NOT be offered any further critical security updates, >> Automatic Updates will not work, and Windows Update website will not be >> accessible until SP3 is installed.] >> >> What anti-virus application or security suite is installed and is your >> subscription current? What anti-spyware applications (other than >> Defender)? >> What third-party firewall (if any)? Were any of these applications >> running >> in the background when you installed IE8? >> >> Has a(another) Norton or McAfee application ever been installed on the >> computer (e.g., a free-trial version that came preinstalled when you >> bought >> it)? >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> >> >> Farhan wrote: >>> I have upgraded IE 8 from IE 6 on XP PRO SP2. It starts and open some >>> websites but when i try to download a file or some other web site like >>> youtube it starts giving "Internet Explorer has encountered a problem >>> and >>> needs to close. if you are in a middle of .................. " the error >>> leads to: >>> >>> Error Signature: >>> AppName: iexplore.exe >>> AppVer: 8.0.6001.18702 >>> ModName: mshtml.dll >>> ModVer: 8.0.6001.18702 >>> Offset: 0029d1b2 >>> >>> Whats wrong and how can i resolve this? >>> >>> >>> >>> Farhan
From: Farhan on 26 Mar 2010 18:37 Yes still SP2. can't uninstall IE8 via clicking on the REMOVE button. yes i format the HDD. But i format to FAT32 but when restore the image it was back to NTFS. Format to FAT32 coz i think my system keeps on crashing on NTFS which never runs scandisk at system startup on improper shutdown due to power failure (which is very common here). Farhan "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message news:eFFKs8SzKHA.5288(a)TK2MSFTNGP05.phx.gbl... >> Also FYI IE is not uninstalling via Add/Remove. > > Are you still running WinXP SP2? > > Is "Windows Internet Explorer 8" not listed in Add/Remove Programs, is it > listed but there's not a REMOVE button, or can't you uninstall IE8 via > clicking on the REMOVE button? > > Did you format the HDD prior to restoring the WinXP SP2 image? > > > Farhan wrote: >> I was using SP3 but my system crashed badly (series of BSODs - refering >> to >> system core and than no ntldr message at boot, ultimately C: was declared >> curropted). But now i have restored may drive image. Most recent were >> unable >> to restore and an old one that worked is still with sp2 IE6. >> >> AV - Avast (Free), up to date. >> Spyware - Malewarebytes >> Firewall - Builtin >> Firewall was running at the time of installation. At first attempt AV was >> also running than i tried after disabling it. >> >> No Norton but i was using McAfee Site Advisor before system crash. >> >> Also FYI IE is not uninstalling via Add/Remove. >> >> Thx for response >> >> Farhan >> >> "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message >> news:emkFdmSzKHA.6140(a)TK2MSFTNGP05.phx.gbl... >>> [Crosspost to IE General] >>> >>> Why hasn't WinXP SP3 been installed by now? [Extended Support for WinXP >>> (x86) SP2 ends on 13 July 2010. After that date, computers running WinXP >>> (x86) SP2 will NOT be offered any further critical security updates, >>> Automatic Updates will not work, and Windows Update website will not be >>> accessible until SP3 is installed.] >>> >>> What anti-virus application or security suite is installed and is your >>> subscription current? What anti-spyware applications (other than >>> Defender)? >>> What third-party firewall (if any)? Were any of these applications >>> running >>> in the background when you installed IE8? >>> >>> Has a(another) Norton or McAfee application ever been installed on the >>> computer (e.g., a free-trial version that came preinstalled when you >>> bought >>> it)? >>> -- >>> ~Robear Dyer (PA Bear) >>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>> >>> >>> Farhan wrote: >>>> I have upgraded IE 8 from IE 6 on XP PRO SP2. It starts and open some >>>> websites but when i try to download a file or some other web site like >>>> youtube it starts giving "Internet Explorer has encountered a problem >>>> and >>>> needs to close. if you are in a middle of .................. " the >>>> error >>>> leads to: >>>> >>>> Error Signature: >>>> AppName: iexplore.exe >>>> AppVer: 8.0.6001.18702 >>>> ModName: mshtml.dll >>>> ModVer: 8.0.6001.18702 >>>> Offset: 0029d1b2 >>>> >>>> Whats wrong and how can i resolve this? >>>> >>>> >>>> >>>> Farhan >
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