From: C on
Microsoft needs to find out why the KB979906 update is having so much trouble being applied to so many computers and figure out how to have it install with the users having to go through a bunch of technical gymnastics that are guesswork at best.

I wonder if the inability to update reflects a viral type issue designed to keep the computer vulnerable and unable to be patched.

Microsoft, Ms. Fernandez, serve the customer please.

Telling someone to go to the library to look for a solution is a non-solution. It's like saying I'm sure there is an answer somewhere out there, you just need to go find it.

Please bring the solution to the customer.

arnoldkrg wrote:

Yes I did.

Yes I did. Its not in the least helpful

Dear Sir/Madam,

Thank you for your email about Microsoft?? Windows?? XP.

I am sorry to hear that you are unable to install .net framework updates on
your computer.

To help resolve your issue, I suggest you go through the number of ways you
can obtain technical information and support from our team.

A useful resource is the Knowledge Base on our website, where we have
published a large collection of articles and Frequently Asked Questions
(FAQs) about our products. You can access it by going to;

You can also go online and visit our Newsgroup to post your technical
question at the following website, or alternatively chat with one of our Most
Valuable Professionals (MVPs);

If you do not find the answer that you are looking for or wish to discuss
alternative support options, please call our Customer Services team on 0844
800 2400 . Our lines are open from 8.00am to 6.00pm, Monday to Friday,
excluding public holidays. These support options can also be viewed at;

Interested in knowing more about Windows?? 7, please visit:

Many thanks for contacting us.

Kind regards,


Customer Service Professional |Microsoft Customer Services

"PA Bear [MS MVP]" wrote:

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From: PA Bear [MS MVP] on
I had no problem installing KB979906. Wonder what's wrong with your


C Rice wrote:
> Microsoft needs to find out why the KB979906 update is having so much
> trouble being applied to so many computers and...

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