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From: Daniel Alex on 5 May 2008 04:08
Hi All,

Good day everyone, I have a problem with ACS's logging and I hope anyone who
had similar experience could help me on this issues.

We have two ACS on our network (primary & secondary). All our dial-up
customer are authenticated on primary ACS and the secondary ACS is only
serves as a backup ONLY when the primary ACS is fail or out of service. User
databases and groups including certain security & network configurations are
replicated to secondary ACS on daily basis (every 24 hours). The logging for
configuration for each ACS reports (Failed Attempts, Passed Authentication,
RADIUS Accounting and etc) are also configured to daily basis. So far, the
operational status for both are fine but I found out the logging files on
secondary ACS has an extra ACS report which ends with "(HH-MM-SS).csv", for
example, RADIUS Accounting 2008-05-02(00-00-33).csv. This happens whenever
the secondary ACS are in replication mode and receives updates from primary
ACS after every 24 hours.

In a day, the secondary ACS generates two identical ACS reports, with and
without '(HH-MM-SS)'. Example ACS reports generated by secondary ACS;

RADIUS Accounting 2008-05-02.csv
RADIUS Accounting 2008-05-02(00-00-33).csv

It only happens on secondary ACS but not in primary ACS, although in my
understanding, whenever ACS in replication mode, all ACS services will be
temporarily suspended and return to operational once the replication mode is
completed. Our billing software is customized only to process those normal
ACS reports (logs) but not those ends with "(HH-MM-SS).csv" and we have to
manually extrack the content and merge it with the current reports. We did
not having this problem in our previous ACS version 3.2 until we had
upgraded our service recently.

Question: How do I overcome this issue? Any workaround?

Thank you very much!

Regards,

Daniel

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