From: Tony on
Help! I forgot the password for my Ipaq 2490 model, i'd try everything
possible to brig it back without any success. Does anyone knows how? please
let me know
Thanks
Tony
From: Dave Field on
Hi Tony,
WM 6.0 includes a new feature that enables an admin or the user (through
Outlook Web Access) to re-enroll the DLock PIN/password in the case that
they forget their password. However, given that your iPaq 2490 is WM 5.0,
it does not include this feature.

On WM 5.0, you can control dlock settings through the registry or through
Configuration XML. However, you cannot actually change the dlock password
until you enter the old one first.

Looks like your only workable solution is to cold boot the device.

Thanks,
Dave Field, CISSP, MCP
Enterprise Mobile, Inc.
"Tony" <Tony(a)discussions.microsoft.com> wrote in message
news:72E4F9A7-AA20-4DA2-92DD-7BBF2FAC1AA3(a)microsoft.com...
> Help! I forgot the password for my Ipaq 2490 model, i'd try everything
> possible to brig it back without any success. Does anyone knows how?
> please
> let me know
> Thanks
> Tony

From: Sven on
Wouldn't be much of a password if you could post on a newsgroup and get the
instructions on how to circumvent it, now would it? Write it down next time
and put it somewhere you won't forget where that is.

--
Sven
MVP Mobile Devices
"Dave Field" <dfield(a)enterprisemobile.com> wrote in message
news:4A833230-D0C7-448B-B0E0-9920778F3BA6(a)microsoft.com...
> Hi Tony,
> WM 6.0 includes a new feature that enables an admin or the user (through
> Outlook Web Access) to re-enroll the DLock PIN/password in the case that
> they forget their password. However, given that your iPaq 2490 is WM 5.0,
> it does not include this feature.
>
> On WM 5.0, you can control dlock settings through the registry or through
> Configuration XML. However, you cannot actually change the dlock password
> until you enter the old one first.
>
> Looks like your only workable solution is to cold boot the device.
>
> Thanks,
> Dave Field, CISSP, MCP
> Enterprise Mobile, Inc.
> "Tony" <Tony(a)discussions.microsoft.com> wrote in message
> news:72E4F9A7-AA20-4DA2-92DD-7BBF2FAC1AA3(a)microsoft.com...
>> Help! I forgot the password for my Ipaq 2490 model, i'd try everything
>> possible to brig it back without any success. Does anyone knows how?
>> please
>> let me know
>> Thanks
>> Tony
>