Mail blocked if not HTML
in [Postfix]
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From: "James R. Marcus" on 1 Jul 2010 17:40 Slightly off topic, but a user has observed that any email sent in plain text is bounced, any mail sent as HTML gets sent. Has anyone encountered such an issue? My environment hasn't really changed in months and I'm confused. Thanks, James
From: Matt Hayes on 1 Jul 2010 17:45 On 07/01/2010 05:40 PM, James R. Marcus wrote: > Slightly off topic, but a user has observed that any email sent in plain text is bounced, any mail sent as HTML gets sent. > > Has anyone encountered such an issue? My environment hasn't really changed in months and I'm confused. > > Thanks, > James James, Do you have logs of the instances where 'plain text' emails bounced or were rejected? Would be quite helpful to see that if so! -Matt
From: Noel Jones on 1 Jul 2010 17:51 On 7/1/2010 4:40 PM, James R. Marcus wrote: > Slightly off topic, but a user has observed that any email sent in plain text is bounced, any mail sent as HTML gets sent. > > Has anyone encountered such an issue? My environment hasn't really changed in months and I'm confused. > > Thanks, > James I've encountered lots of things that seemed odd and confusing at first glance. I've also received numerous reports from end-users that turned out to be totally bogus. Clarity is (usually) restored by carefully reading the logs, and/or asking the end user to provide further details, such as the bounce message. So your task is to find evidence in the logs supporting the user's claims. If you need further help, post evidence to the list. Further speculation on what could possibly cause such behavior is pointless. -- Noel Jones
From: "James R. Marcus" on 1 Jul 2010 17:55 Sorry I didn't post them before I was just trying to do a sanity check. Here they are: --------------- Postfix Logs --------------- Jun 23 16:48:10 relay0 postfix/smtp[30504]: 5ED4F114BBC: to=<sales(a)2co.com<mailto:sales(a)2co.com>>, relay=mail.2co.com[64.128.185.221]:25, delay=0.98, delays=0.01/0.01/0.33/0.62, dsn=4.4.2, status=deferred (lost connection with mail.2co.com[64.128.185.221] while sending end of data -- message may Jun 23 18:02:08 relay0 postfix/smtp[1638]: 5ED4F114BBC: enabling PIX <CRLF>..<CRLF> workaround for mail.2co.com[64.128.185.221]:25 Jun 23 18:02:18 relay0 postfix/smtp[1638]: 5ED4F114BBC: to=<sales(a)2co.com<mailto:sales(a)2co.com>>, relay=mail.2co.com[64.128.185.221]:25, delay=4449, delays=4438/0.03/0.34/10, dsn=4.4.2, status=deferred (lost connection with mail.2co.com[64.128.185.221] while sending end of data -- message may be Jun 23 19:25:27 relay0 postfix/smtp[3204]: 5ED4F114BBC: enabling PIX <CRLF>..<CRLF> workaround for mail.2co.com[64.128.185.221]:25 Jun 23 19:25:37 relay0 postfix/smtp[3204]: 5ED4F114BBC: to=<sales(a)2co.com<mailto:sales(a)2co.com>>, relay=mail.2co.com[64.128.185.221]:25, delay=9448, delays=9438/0.02/0.08/10, dsn=4.4.2, status=deferred (lost connection with mail.2co.com[64.128.185.221] while sending end of data -- message may be Jun 23 22:12:08 relay0 postfix/smtp[6277]: 5ED4F114BBC: enabling PIX <CRLF>..<CRLF> workaround for mail.2co.com[64.128.185.221]:25 Jun 23 22:12:18 relay0 postfix/smtp[6277]: 5ED4F114BBC: to=<sales(a)2co.com<mailto:sales(a)2co.com>>, relay=mail.2co.com[64.128.185.221]:25, delay=19449, delays=19438/0.09/0.22/10, dsn=4.4.2, status=deferred (lost connection with mail.2co.com[64.128.185.221] while sending end of data -- message may b ---------- The Bounce ---------- Diagnostic information for administrators: Generating server: relay0.edhance.com<http://relay0.edhance.com> sales(a)2co.com<mailto:sales(a)2co.com> #< #4.4.2 X-Postfix; lost connection with mail.2co.com[64.128.185.221] while sending end of data -- message may be sent more than once> #SMTP# Original message headers: Received: from localhost (localhost.localdomain [127.0.0.1]) by relay0.edhance.com<http://relay0.edhance.com> (Postfix) with ESMTP id 5ED4F114BBC for <sales(a)2co.com<mailto:sales(a)2co.com>>; Wed, 23 Jun 2010 16:48:09 -0400 (EDT) X-Virus-Scanned: amavisd-new at edhance.com<http://edhance.com> Received: from relay0.edhance.com<http://relay0.edhance.com> ([127.0.0.1]) by localhost (relay0.edhance.com<http://relay0.edhance.com> [127.0.0.1]) (amavisd-new, port 10024) with LMTP id ZnncIBwzYHYa for <sales(a)2co.com<mailto:sales(a)2co.com>>; Wed, 23 Jun 2010 16:48:09 -0400 (EDT) Received: from exch1.studentsonly.com<http://exch1.studentsonly.com> (exch1..studentsonly.com<http://exch1.studentsonly.com> [10.10.200.21]) by relay0.edhance.com<http://relay0.edhance.com> (Postfix) with ESMTP id 1C289114BA1 for <sales(a)2co.com<mailto:sales(a)2co.com>>; Wed, 23 Jun 2010 16:48:09 -0400 (EDT) DKIM-Signature: v=1; a=rsa-sha256; c=simple/simple; d=edhance.com; s=edhancerelay; t=1277326089; bh=mNb0SI++JXpZI858TbHPbyYVy3g0asgBlypn/vc8F9I=; h=From:To:Date:Subject:Message-ID:References:In-Reply-To: Content-Type:Content-Transfer-Encoding:MIME-Version; z=From:=20Bjorn=20Larsen=20<first.last(a)edhance.com<mailto:first.last(a)edhance.com>>|To:=20"'sales @2co.com'"=20<sales(a)2co.com<mailto:sales(a)2co.com>>|Date:=20Wed,=2023=20Jun=202010=2016:4 8:44=20-0400|Subject:=20RE:=202CO.COM=20Sales=20Receipt=2041849348 58|Thread-Topic:=202CO.COM=20Sales=20Receipt=204184934858|Thread-I ndex:=20AcqUMooN4G53+UaSRDWmi9n40AzM4R+4r2ng|Message-ID:=20<28FFB7 6F86A155449265DBC461EA014A3305B68023(a)exch1.studentsonly.com<mailto:6F86A155449265DBC461EA014A3305B68023(a)exch1.studentsonly.com>>|Refer ences:=20<20100113092645.8350.qmail(a)pweb-04.2checkout.com<mailto:20100113092645.8350.qmail(a)pweb-04.2checkout.com>>|In-Repl y-To:=20<20100113092645.8350.qmail(a)pweb-04.2checkout.com<mailto:20100113092645.8350.qmail(a)pweb-04.2checkout.com>>|Accept-L anguage:=20en-US|Content-Language:=20en-US|X-MS-Has-Attach:=20|X-M S-TNEF-Correlator:=20|acceptlanguage:=20en-US|Content-Type:=20text /plain=3B=20charset=3D"utf-8"|Content-Transfer-Encoding:=20base64| MIME-Version:=201.0; b=DkaxKzLgfoBRegzA2rqtsSHGti/kw+OfOZ9m5dugMIPvWSUnLSxERyJSo9PDopPEr YlPgkbMDgW8cInxn1rJ5sgR+LC0BLAaF9RdR2/kMurprD1worTSn2maUWNEjDXA4kW /V4VEzLYP4UuOZyxz9qxGOOjXfnkrp6j40/31auQ= Received: from exch1.studentsonly.com<http://exch1.studentsonly.com> ([fe80::558d:fd4f:e878:175c]) by exch1.studentsonly.com<http://exch1.studentsonly.com> ([fe80::558d:fd4f:e878:175c%10]) with mapi; Wed, 23 Jun 2010 16:48:46 -0400 From: Bjorn Larsen <first.last(a)edhance.com<mailto:first.last(a)edhance.com>> To: "'sales(a)2co.com<mailto:'sales(a)2co.com>'" <sales(a)2co.com<mailto:sales(a)2co.com>> Date: Wed, 23 Jun 2010 16:48:44 -0400 Subject: RE: 2CO.COM<http://2CO.COM> Sales Receipt 418xxxx Thread-Topic: 2CO.COM<http://2CO.COM> Sales Receipt 418xxxx Thread-Index: AcqUMooN4G53+UaSRDWmi9n40AzM4R+4r2ng Message-ID: <28FFB76F86A155449265DBC461EA014A3305B68023(a)exch1.studentsonly.com<mailto:28FFB76F86A155449265DBC461EA014A3305B68023(a)exch1.studentsonly.com>> References: <20100113092645.8350.qmail(a)pweb-04.2checkout.com<mailto:20100113092645.8350.qmail(a)pweb-04.2checkout.com>> In-Reply-To: <20100113092645.8350.qmail(a)pweb-04.2checkout.com<mailto:20100113092645.8350.qmail(a)pweb-04.2checkout.com>> Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: acceptlanguage: en-US Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: base64 MIME-Version: 1.0 On Jul 1, 2010, at 5:45 PM, Matt Hayes wrote: On 07/01/2010 05:40 PM, James R. Marcus wrote: Slightly off topic, but a user has observed that any email sent in plain text is bounced, any mail sent as HTML gets sent. Has anyone encountered such an issue? My environment hasn't really changed in months and I'm confused. Thanks, James James, Do you have logs of the instances where 'plain text' emails bounced or were rejected? Would be quite helpful to see that if so! -Matt :: James R. Marcus | Director, IT Operations :: Edhance | jmarcus(a)edhance.com<x-msg://103/jmarcus(a)edhance.com> :: v: 617-475-5360 | m: 914-772-8533 :: web: www.edhance.com<http://www.edhance.com/>
From: Ralf Hildebrandt on 1 Jul 2010 18:34 * James R. Marcus <jmarcus(a)edhance.com>: > Sorry I didn't post them before I was just trying to do a sanity check. Here they are: > > --------------- > Postfix Logs > --------------- > Jun 23 16:48:10 relay0 postfix/smtp[30504]: 5ED4F114BBC: to=<sales(a)2co.com<mailto:sales(a)2co.com>>, relay=mail.2co.com[64.128.185.221]:25, delay=0.98, delays=0.01/0.01/0.33/0.62, dsn=4.4.2, status=deferred (lost connection with mail.2co.com[64.128.185.221] while sending end of data -- message may > Jun 23 18:02:08 relay0 postfix/smtp[1638]: 5ED4F114BBC: enabling PIX <CRLF>.<CRLF> workaround for mail.2co.com[64.128.185.221]:25 > Jun 23 18:02:18 relay0 postfix/smtp[1638]: 5ED4F114BBC: to=<sales(a)2co.com<mailto:sales(a)2co.com>>, relay=mail.2co.com[64.128.185.221]:25, delay=4449, delays=4438/0.03/0.34/10, dsn=4.4.2, status=deferred (lost connection with mail.2co.com[64.128.185.221] while sending end of data -- message may be > Jun 23 19:25:27 relay0 postfix/smtp[3204]: 5ED4F114BBC: enabling PIX <CRLF>.<CRLF> workaround for mail.2co.com[64.128.185.221]:25 > Jun 23 19:25:37 relay0 postfix/smtp[3204]: 5ED4F114BBC: to=<sales(a)2co.com<mailto:sales(a)2co.com>>, relay=mail.2co.com[64.128.185.221]:25, delay=9448, delays=9438/0.02/0.08/10, dsn=4.4.2, status=deferred (lost connection with mail.2co.com[64.128.185.221] while sending end of data -- message may be > Jun 23 22:12:08 relay0 postfix/smtp[6277]: 5ED4F114BBC: enabling PIX <CRLF>.<CRLF> workaround for mail.2co.com[64.128.185.221]:25 > Jun 23 22:12:18 relay0 postfix/smtp[6277]: 5ED4F114BBC: to=<sales(a)2co.com<mailto:sales(a)2co.com>>, relay=mail.2co.com[64.128.185.221]:25, delay=19449, delays=19438/0.09/0.22/10, dsn=4.4.2, status=deferred (lost connection with mail.2co.com[64.128.185.221] while sending end of data -- message may b Is the CISCO PIX in your organization? -- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 ralf.hildebrandt(a)charite.de | http://www.charite.de
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