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From: Don W on 10 Apr 2006 06:43 Is there anything I can do to increase the chances of the recipient being able to see the image file I send with my emails? Sometimes the image of a document which I email from my Eudora cannot be seen by the recipient. THE DETAILS ARE AS FOLLOWS: The recipient of my image file *may* be in a local authority or hospital or other organisation where they're probably using a PC with a restricted version of Win2000 or WinXP which is supplied by a central computer department. I would hazard a guess that they're using an emailler like Outlook or Outlook Express or Exchange. I send GIFs or JPGs because they're common formats and they're sutable enough for creating an image of a paper document. (TIFF seems a bit unusual and BMP creates too big a file.) So why might the recipient not be able to see these images? Is Microsoft Fax And Picture Viewer something which comes with all Win2000 and WinXP systems? I can't really send them a basic viewer because they probably do not have system rights to install or run it. Could zooming the image to read the text be a problem for the inexperienced recipient? Could the way my Eudora emailler attaches files be awkward. I have set it to use MIME. What is the best approach?
From: Pete Fraser on 10 Apr 2006 09:16 "Don W" <mail(a)mail.invalid> wrote in message news:Xns97A177382964B74C1H4(a)127.0.0.1... > Is there anything I can do to increase the chances of the > recipient being able to see the image file I send with my emails? Are you sure the file is getting to them, and is not being stopped by their firewall?
From: Raphael Bustin on 10 Apr 2006 09:26 On Mon, 10 Apr 2006 11:43:11 +0100, Don W <mail(a)mail.invalid> wrote: >Is there anything I can do to increase the chances of the >recipient being able to see the image file I send with my emails? > >Sometimes the image of a document which I email from my Eudora >cannot be seen by the recipient. > > >THE DETAILS ARE AS FOLLOWS: > >The recipient of my image file *may* be in a local authority or >hospital or other organisation where they're probably using a PC >with a restricted version of Win2000 or WinXP which is supplied by >a central computer department. I would hazard a guess that >they're using an emailler like Outlook or Outlook Express or >Exchange. > >I send GIFs or JPGs because they're common formats and they're >sutable enough for creating an image of a paper document. (TIFF >seems a bit unusual and BMP creates too big a file.) > >So why might the recipient not be able to see these images? > >Is Microsoft Fax And Picture Viewer something which comes with all >Win2000 and WinXP systems? I can't really send them a basic >viewer because they probably do not have system rights to install >or run it. > >Could zooming the image to read the text be a problem for the >inexperienced recipient? > >Could the way my Eudora emailler attaches files be awkward. I >have set it to use MIME. > >What is the best approach? 1. What is the actual file size of the image in question? 2. Try sending the image as an attachment to the email, rather than within the body of the email. 3. What are the image pixel dimensions? What are the resolution tags set to? If the image is contained within the body of the email, these will probably matter. rafe b www.terrapinphoto.com
From: CSM1 on 10 Apr 2006 09:23 "Don W" <mail(a)mail.invalid> wrote in message news:Xns97A177382964B74C1H4(a)127.0.0.1... > Is there anything I can do to increase the chances of the > recipient being able to see the image file I send with my emails? > > Sometimes the image of a document which I email from my Eudora > cannot be seen by the recipient. > > > THE DETAILS ARE AS FOLLOWS: > > The recipient of my image file *may* be in a local authority or > hospital or other organisation where they're probably using a PC > with a restricted version of Win2000 or WinXP which is supplied by > a central computer department. I would hazard a guess that > they're using an emailler like Outlook or Outlook Express or > Exchange. > > I send GIFs or JPGs because they're common formats and they're > sutable enough for creating an image of a paper document. (TIFF > seems a bit unusual and BMP creates too big a file.) > > So why might the recipient not be able to see these images? > > Is Microsoft Fax And Picture Viewer something which comes with all > Win2000 and WinXP systems? I can't really send them a basic > viewer because they probably do not have system rights to install > or run it. > > Could zooming the image to read the text be a problem for the > inexperienced recipient? > > Could the way my Eudora emailler attaches files be awkward. I > have set it to use MIME. > > What is the best approach? Microsoft Outlook Express (the Windows XP version (IE6)) has a setting that prevents downloads of attachments. If the setting is active there is nothing that you (the sender) can do, the setting has to be changed at the receivers end. Also, if you send Plain Text Messages, you can not imbed pictures in the email. If you send HTML mail you can then include the picture in the body of the message. However there is a danger of including malicious software in HTML mail. The only thing that you can do is include in the body of your message a statement that you have sent the picture. It is then up to the recipient to retrieve the attachment. Which may mean that the recipient must change a setting in Outlook Express. The setting in Outlook Express 6 is found by Tools>Options. Security tab. Uncheck the box beside "Do not allow Attachments to be saved or opened that could potentially be a virus" Microsoft in their great wisdom checked that box by default. :-) -- CSM1 http://www.carlmcmillan.com --
From: Don W on 10 Apr 2006 14:57
On 10 Apr 2006, CSM1<nomoremail(a)nomail.com> wrote: > > Microsoft Outlook Express (the Windows XP version (IE6)) has a > setting that prevents downloads of attachments. If the setting > is active there is nothing that you (the sender) can do, the > setting has to be changed at the receivers end. > > Also, if you send Plain Text Messages, you can not imbed > pictures in the email. > > If you send HTML mail you can then include the picture in the > body of the message. However there is a danger of including > malicious software in HTML mail. > > The only thing that you can do is include in the body of your > message a statement that you have sent the picture. It is then > up to the recipient to retrieve the attachment. > > Which may mean that the recipient must change a setting in > Outlook Express. > > The setting in Outlook Express 6 is found by Tools>Options. > Security tab. Uncheck the box beside "Do not allow Attachments > to be saved or opened that could potentially be a virus" > > Microsoft in their great wisdom checked that box by default. :-) > Do you think I could somehow send the file in a way which would allow the recipient to see it in his browser? He is likely, for better or for worse, to be using Internet Explorer and that helps to standardise the viewer. I could in a worsst case post the document to some webspace and send a link though I don't like that much as they do not get a permanent copy of the scanned document. The problem is that I beleieve Internet Explorer does not allow the user to zoom an image. I find it nearly impossible to resize/resample images to get them to the right size. In fact I would have to make an assumption about screen resolution aalthough I suspect 1024 x 768 is probably safe enough. It seems to be quite messy to get an image of a document to someone! |