From: Verne Arase on
I have Microsoft Office X (the first one), and recently all the apps have
been crashing - Word 10.1.6, Excel 10.1.6, PowerPoint 10.1.6, and Welcome
10.0.0. Entourage and Messenger seem to work though.

Anyone have any idea what's going on? They were working fine up until a short
while ago.

Trashing the prefs seems to do no good, and I don't see anything in
Application Support. All apps seem to be crashing with:

EXC_BAD_ACCESS (0x0001)
KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

It may be been since 10.4.4, but I'm not sure.

Thanks in advance for any help.

-- Verne

From: sbt on
In article <0001HW.BFF97DCB001B2F02F02B4550(a)news.giganews.com>, Verne
Arase <VerneA(a)pobox.com> wrote:

> I have Microsoft Office X (the first one), and recently all the apps have
> been crashing - Word 10.1.6, Excel 10.1.6, PowerPoint 10.1.6, and Welcome
> 10.0.0. Entourage and Messenger seem to work though.
>
> Anyone have any idea what's going on? They were working fine up until a short
> while ago.
>
> Trashing the prefs seems to do no good, and I don't see anything in
> Application Support. All apps seem to be crashing with:
>
> EXC_BAD_ACCESS (0x0001)
> KERN_PROTECTION_FAILURE (0x0002) at 0x00000000
>
> It may be been since 10.4.4, but I'm not sure.
>
> Thanks in advance for any help.
>

Verne,

I doubt if it is a 10.4.4 issue, at least directly. I'm still running
Office X (really, just the Word portion) on my dual G5 under 10.4.4. I
also have Office 2004, but I have to use Word for my work because of
the revision tracking and I really _HATE_ what they did with the
tracking interface in Word 2004.

--
Spenser
From: Phil Wheeler on
Verne Arase wrote:
>
> Trashing the prefs seems to do no good, and I don't see anything in
> Application Support. All apps seem to be crashing with:
>
> EXC_BAD_ACCESS (0x0001)
> KERN_PROTECTION_FAILURE (0x0002) at 0x00000000
>

Oh-Oh: PC talk :)

Will the Blue Screen of Death come too?
From: michael on
In article <0001HW.BFF97DCB001B2F02F02B4550(a)news.giganews.com>,
Verne Arase <VerneA(a)pobox.com> wrote:

> I have Microsoft Office X (the first one), and recently all the apps have
> been crashing - Word 10.1.6, Excel 10.1.6, PowerPoint 10.1.6, and Welcome
> 10.0.0. Entourage and Messenger seem to work though.
>
> Anyone have any idea what's going on? They were working fine up until a short
> while ago.
>
> Trashing the prefs seems to do no good, and I don't see anything in
> Application Support. All apps seem to be crashing with:
>
> EXC_BAD_ACCESS (0x0001)
> KERN_PROTECTION_FAILURE (0x0002) at 0x00000000
>
> It may be been since 10.4.4, but I'm not sure.
>
> Thanks in advance for any help.
>
> -- Verne
>

You're not the first ...

Most of the fixes people suggested are covered here;

http://owen2.otago.ac.nz/Owen/XuMacTips/OfficeXCrash.html

http://groups.google.com.ni/group/comp.sys.mac.apps/browse_thread/thread/
dacc5ae36773f23b/97f636fab56daa47?lnk=raot&hl=es

hth

m-
From: matt neuburg on
Verne Arase <VerneA(a)pobox.com> wrote:

> I have Microsoft Office X (the first one), and recently all the apps have
> been crashing - Word 10.1.6, Excel 10.1.6, PowerPoint 10.1.6, and Welcome
> 10.0.0. Entourage and Messenger seem to work though.
>
> Anyone have any idea what's going on? They were working fine up until a short
> while ago.
>
> Trashing the prefs seems to do no good, and I don't see anything in
> Application Support. All apps seem to be crashing with:
>
> EXC_BAD_ACCESS (0x0001)
> KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

That is not enough information: you are simply saying it crashes because
it crashes. Show more of what follows in the log; it may be possible to
make a guess as to the cause. (Font problems are frequently the reason.)
m.

--
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