Mouse Scroll Wheel Not Working In Word
in [Microsoft Office]
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From: GaryGP40 on 17 May 2008 09:46 I have seen this in both Word 2002 SP3 and Word 2003 SP3. It sometimes can be tracked down to a compatibility issue (Tools - Options, Compatibility Tab and change to current version). But that doesn't always fix it. I have never seen it in Print Layout, only normal. As to the OP, what I found works for me (in my testing document) is to slide the scrollbar on the side slightly and it always corrects the layout immediately. I have my doubts that this is a driver issue (different machines, different versions and different drivers) since scrolling with the scrollbar works fine. I tried turning off Background Pagination and adding the DWord for AlternateRowHeightTable to no effect. However when I try to replicate it on a Latitude D610 (2002 SP3) I cannot. I am going to try it on my T23 IBM now and see if I can replicate the issue there (has not had many updates to it since it's not hooked up to the Net. I know a LOT of people are seeing this issue. It's not an easy thing to find an answer to. I have a user at work with the same problem. I have found some things work (Compatibility being one) and yet they don't stay fixed! Oh well, if computers worked perfectly I guess I'd be out of work :) -- GaryGP40 ------------------------------------------------------------------------ GaryGP40's Profile: http://forums.techarena.in/member.php?userid=49617 View this thread: http://forums.techarena.in/showthread.php?t=829547 http://forums.techarena.in
From: GaryGP40 on 17 May 2008 10:54
I had to update my video card driver in my T23 but guess what? No scrolling issue. (Has Word 2002 on it). It appears to happen on Dell's exclusively it seems? But not All Dells...as mentioned my D610 Latitude does not exhibit the problem even when I use a doc that one of my users IS having a problem on! However, my documents here seem OK (and all using Normal styles and no extra plugins other than one to create PDF's). I am doing some further testing on a brand new document that I am creating natively in Word 2003. -- GaryGP40 ------------------------------------------------------------------------ GaryGP40's Profile: http://forums.techarena.in/member.php?userid=49617 View this thread: http://forums.techarena.in/showthread.php?t=829547 http://forums.techarena.in |