|
Prev: Type mismatch error when opening word doc using automation
Next: How to modify program when running on x64 platform?
From: Matrixinline on 25 Apr 2008 01:02 Hi I am sorry I do not know where to get help for this issue But I my application is in MFC I think this is most suitable thread where I should Post. My Application is detected as virus by anti virus software. I do not have any Idea how antivirus work and I need help for this issue. Yes I use to read and write to the registry and add some file to the machine using the application. Please advice me what parameters should I check in My application so that it should not be detected as Anti virus. Thanks Anup
From: Joseph M. Newcomer on 25 Apr 2008 03:21 When does it detect the "virus" property? When you "read and write" to the Registry, are you touching HKEY_LOCAL_MACHINE or any other key beyond HKEY_CURRENT_USER? Most antiviruses look for certain patterns of the executable image, and in several infamous cases, very popular and widespread programs were erroneously diagnosed as being viruses. To give a good answer, it would be important to know (a) WHAT antivirus software? (Symantec/Norton, etc.) (b) What is the nature of the report? If possible, PRECISE wording (c) When does the report happen? (d) What directories are you attempting to use/modify (e.g., C:\, %SYSTEMROOT% and its various subdirectories, etc.) [You can say "My Documents" or "A directory specified by the user" in which case, can you reproduce the error on your own machine?] (e) What registry roots are you accessing (f) When the report happens, what do you think you have attempted to modify? (g) Do you get this report with different brands of antivirus? That's sort of a start; a vague description of the kind you have given is not really adequate for doing a diagnosis. joe On Thu, 24 Apr 2008 22:02:34 -0700 (PDT), Matrixinline <anup.kataria(a)gmail.com> wrote: >Hi > >I am sorry I do not know where to get help for this issue But I my >application is in MFC I think this is most suitable thread where I >should Post. > >My Application is detected as virus by anti virus software. I do not >have any Idea how antivirus work and I need help for this issue. > >Yes I use to read and write to the registry and add some file to the >machine using the application. > >Please advice me what parameters should I check in My application so >that it should not be detected as Anti virus. > >Thanks >Anup Joseph M. Newcomer [MVP] email: newcomer(a)flounder.com Web: http://www.flounder.com MVP Tips: http://www.flounder.com/mvp_tips.htm
From: Tom Serface on 25 Apr 2008 10:22 Do you know what Virus it thinks your software is exactly. Or, does it just say it might be a Virus since it is doing, perhaps one of the things Joe listed? Is there a chance your EXE was actually infected? You could try excluding some of the code you think may be the problem and see if the virus checker calms down. At least you'd know then what is happening. I access the registry all the time without problems so perhaps it is where you are doing the access that is triggering it. Tom "Matrixinline" <anup.kataria(a)gmail.com> wrote in message news:b7ba4005-d45f-4a08-a12c-b26b3990dc8d(a)m1g2000pre.googlegroups.com... > Hi > > I am sorry I do not know where to get help for this issue But I my > application is in MFC I think this is most suitable thread where I > should Post. > > My Application is detected as virus by anti virus software. I do not > have any Idea how antivirus work and I need help for this issue. > > Yes I use to read and write to the registry and add some file to the > machine using the application. > > Please advice me what parameters should I check in My application so > that it should not be detected as Anti virus. > > Thanks > Anup
From: Doug Harrison [MVP] on 25 Apr 2008 12:00 On Thu, 24 Apr 2008 22:02:34 -0700 (PDT), Matrixinline <anup.kataria(a)gmail.com> wrote: >Hi > >I am sorry I do not know where to get help for this issue But I my >application is in MFC I think this is most suitable thread where I >should Post. > >My Application is detected as virus by anti virus software. I do not >have any Idea how antivirus work and I need help for this issue. > >Yes I use to read and write to the registry and add some file to the >machine using the application. > >Please advice me what parameters should I check in My application so >that it should not be detected as Anti virus. No idea. You should call or write to the support department of the AV company and tell them your program is causing a false positive. I expect they'll ask for a copy of your program so they can validate your claim and fix their detection method. -- Doug Harrison Visual C++ MVP
From: David Ching on 30 Apr 2008 07:47
"Doug Harrison [MVP]" <dsh(a)mvps.org> wrote in message news:4qv314pvelmqe0aqjpc216o4om76gqbh01(a)4ax.com... > No idea. You should call or write to the support department of the AV > company and tell them your program is causing a false positive. I expect > they'll ask for a copy of your program so they can validate your claim and > fix their detection method. > Another good idea is to have your *users* notify the AV company to tell them they have a false positive. I believe AV companies are known to listen to many users more than the software manufacturer when it comes to false positives. -- David |