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From: TonyT on 19 Dec 2008 21:37

cross-posted to microsoft.public.windowsupdate

South-Paw in SWFL <SouthPawinSWFL(a)discussions.microsoft.com> wrote:

>I appreciate your attempt to help me. I should have mentioned at the
>beginning I am a novice computer user. Your suggestion of "Maybe try finding
>your own way in" is greek to me. I haven't a clue how to find my own way
>other than doing what you did (which I had already done on my own before
>contacting you and I had the same result). Is there anyone else you can refer
>me to? Or is there a simple way to just not update my computer with whatever
>it is and simply delete the update notification so it doesn't keep popping up
>in my reminders?
>
>"Olórin" wrote:
>
>> "South-Paw in SWFL" <SouthPawinSWFL(a)discussions.microsoft.com> wrote in
>> message news:65C1B73C-C6F4-484C-BF98-B8452FBABB9F(a)microsoft.com...
>> > Thank you very much for your quick response. I clicked on the link you
>> > provided to try downloading the update separately and received the
>> > following
>> > pop up window:
>> >
>> > Window title: Microsoft Word 2002
>> > "Error 1321. Setup cannot modify the file C:\Program Files\Common
>> > Files\Microsoft Shared\Web Folders\1033\WebView\CLASSICF.HTT. Verify that
>> > the
>> > file exists in your system and that you have sufficient permissions to
>> > update
>> > it."
>> >
>> > I am the only user on this computer so I must have permission. Now what?
>> >
>> > "Olórin" wrote:
>> >
>> >> Tried downloading it separately and then installing it as a standalone
>> >> file?
>> >>
>> >> http://www.microsoft.com/downloads/details.aspx?familyid=0dd4c99a-9196-421b-83f0-3d2f93189028&displaylang=en
>> >>
>> >>
>> >>
>>
>> The link just came from my going to www.microsoft.com and searching for that
>> KB then posting where I ended up. Maybe try finding your own way in; sorry,
>> no idea on that error message.
>>
>>
>>
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