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From: Roger Mills on 1 Jul 2008 07:28
When I last got a free update of my Orange OVP Virgin phone, I put the SIM
card from my 98-year-old father-in-law's unused (and defunct) PAYG phone in
my old phone - which I kept for dire emergencies. It worked ok for a while,
but now when I turn it on it says "Inactive SIM".

ISTR seeing something in the T&Cs about Orange reserving the right to
de-active a SIM if a PAYG phone isn't used for a certain time, but I can't
find it now - either in my printed literature, or on-line. Anyway, that's
almost certainly what's happened.

Can anyone tell me how to re-activate it - hopefully in a way which recovers
the credit which was on the card (probably 7 or 8 quid's worth)? Presumably
I can register it from scratch like a new SIM(?) but I doubt whether that
would recover the credit. I can't see any on-line means of registering a
PAYG SIM, but I'm sure it used to exist?

Any help appreciated.
--
Cheers,
Roger
______
Email address maintained for newsgroup use only, and not regularly
monitored..
Messages sent to it may not be read for several weeks. PLEASE REPLY TO
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From: Section 31T on 1 Jul 2008 07:42

"Roger Mills" <watt.tyler(a)googlemail.com> wrote in message
news:6cuin3F3ikdk8U1(a)mid.individual.net...

(snip)

I think that if you don't use a PAYG SIM Card, I.E. Make a chargeable call
then it is deactivated after 6 months


From: Steve Terry on 1 Jul 2008 08:33

"Roger Mills" <watt.tyler(a)googlemail.com> wrote in message
news:6cuin3F3ikdk8U1(a)mid.individual.net...
> When I last got a free update of my Orange OVP Virgin phone, I put the SIM
> card from my 98-year-old father-in-law's unused (and defunct) PAYG phone
> in my old phone - which I kept for dire emergencies. It worked ok for a
> while, but now when I turn it on it says "Inactive SIM".
>
> ISTR seeing something in the T&Cs about Orange reserving the right to
> de-active a SIM if a PAYG phone isn't used for a certain time, but I can't
> find it now - either in my printed literature, or on-line. Anyway, that's
> almost certainly what's happened.
>
> Can anyone tell me how to re-activate it - hopefully in a way which
> recovers the credit which was on the card (probably 7 or 8 quid's worth)?
> Presumably I can register it from scratch like a new SIM(?) but I doubt
> whether that would recover the credit. I can't see any on-line means of
> registering a PAYG SIM, but I'm sure it used to exist?
>
> Any help appreciated.
> Cheers,
> Roger
>
>
Call registrations on 0800 079 0006
and ask them to reconnect it

you'll find the number on my list at
http://www.uselessinfo.pwp.blueyonder.co.uk/stlist.htm

Steve Terry



From: Roger Mills on 1 Jul 2008 10:31
In an earlier contribution to this discussion,
Steve Terry <gFOURwwk(a)tesco.net> wrote:

>>
> Call registrations on 0800 079 0006
> and ask them to reconnect it
>
> you'll find the number on my list at
> http://www.uselessinfo.pwp.blueyonder.co.uk/stlist.htm
>
> Steve Terry

Thanks. I can try that. Is that likely to result in restoring the credit, or
shall I lose that?

One slight complication is that it's my f-i-l's SIM so I might be asked for
*his* security information, which I'm not sure I can find - and it's no use
asking him since, at nearly 99, he's more or less ga-ga!
--
Cheers,
Roger
______
Email address maintained for newsgroup use only, and not regularly
monitored.. Messages sent to it may not be read for several weeks.
PLEASE REPLY TO NEWSGROUP!


From: Steve Terry on 1 Jul 2008 12:19

"Roger Mills" <watt.tyler(a)googlemail.com> wrote in message
news:6cutcjF3iibpjU1(a)mid.individual.net...
> In an earlier contribution to this discussion,
> Steve Terry <gFOURwwk(a)tesco.net> wrote:
>
>>>
>> Call registrations on 0800 079 0006
>> and ask them to reconnect it
>>
>> you'll find the number on my list at
>> http://www.uselessinfo.pwp.blueyonder.co.uk/stlist.htm
>> Steve Terry
>
> Thanks. I can try that. Is that likely to result in restoring the credit,
> or shall I lose that?
>
If it's not too long after disconnection they should, you'll have to
sweettalk them
> One slight complication is that it's my f-i-l's SIM so I might be asked
> for *his* security information, which I'm not sure I can find - and it's
> no use asking him since, at nearly 99, he's more or less ga-ga!
> Cheers,
> Roger
>
>
You have a problem, cos unlike some networks OCS take security seriously
without the password they simply wont deal with you.

Also you can do the talking, but you'll have him there to be able to talk to
them,
you could ask for prompts which might nudge his memory?

Steve Terry


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