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From: Jinky Williams Jinky on 1 Jul 2008 17:12
I am pulling my hair out, here. I a total Outlook greenie, but need to set up
a client with it. I've set up email, I successfully received an email and
successfully sent out an email.

Then I did something, and now new emails are not showing up anywhere. I can
receive the emails, and I get the Outlook "ding" and "new mail" icon in the
corner. I can check and confirm via webmail that the email address did indeed
receive the emails. I can still send emails. But I cannot see any new email
that has come in.

I have reset all filters, made everything go back to default, to the best of
my knowledge.

Anyone have any ideas? I am sure it's some simple thing that I just don't
know. I would love for that to be the case.
From: Milly Staples [MVP - Outlook] on 2 Jul 2008 01:38
Right click on the toolbar area and select the Advanced Toolbar. Once
installed, use the dropdown to ensure that the view is set to Messages, and
nothing else.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Jinky Williams asked:

| I am pulling my hair out, here. I a total Outlook greenie, but need
| to set up a client with it. I've set up email, I successfully
| received an email and successfully sent out an email.
|
| Then I did something, and now new emails are not showing up anywhere.
| I can receive the emails, and I get the Outlook "ding" and "new mail"
| icon in the corner. I can check and confirm via webmail that the
| email address did indeed receive the emails. I can still send emails.
| But I cannot see any new email that has come in.
|
| I have reset all filters, made everything go back to default, to the
| best of my knowledge.
|
| Anyone have any ideas? I am sure it's some simple thing that I just
| don't know. I would love for that to be the case.


From: Brian Tillman on 2 Jul 2008 09:04
Jinky Williams <Jinky Williams(a)discussions.microsoft.com> wrote:

> I am pulling my hair out, here. I a total Outlook greenie, but need
> to set up a client with it. I've set up email, I successfully
> received an email and successfully sent out an email.
>
> Then I did something, and now new emails are not showing up anywhere.
> I can receive the emails, and I get the Outlook "ding" and "new mail"
> icon in the corner. I can check and confirm via webmail that the
> email address did indeed receive the emails. I can still send emails.
> But I cannot see any new email that has come in.

Open the Unread Mail folder under Search Folders in the Folder List view of
the Navigation Pane. Do you see them there? If so, what folder does it
show they're in?
--
Brian Tillman [MVP-Outlook]

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