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From: F. Edwin Felty on 28 Jun 2008 22:10
This problem started yesterday morning about 1000. Previously, Outlook has
worked without fail for about 6 months, when I had to replace a failing
harddrive with a clean install. If I try to send an email, the send fails
with the error 0x80042109. If I send a 'test your settings' email, I get a
more verbose message that says the server was found, but did not respond.
Now, the details:

I found 2 articles about the error 0x80042109 that talked about 'being on
the MSN network and trying to send through another system', but I have no
connection to MSN.

I have my own domain name and email address package through 'Godaddy'.

There are two other email addresses in this domain/email package that are
unaffected.

Yesterday I spent about 2 hours on the phone with 'Godaddy' tech support,
examined all settings, tried alternate port of 587 and 3535 for SMTP and
finally, the tech said I should call my ISP. The theory being that, since
everything was in order, Comcast must be blocking my access. Since I'm not
using Comcast's email system, I found this puzzling, but called them anyway.

Comcast checked the line and pinged my modem and pronounced it 'not their
problem'.

I have run a 'detect and repair' that 'Completed Successfully' and a
'scanpst.exe' that found 6 errors that it repaired, with no change in the
problem.

I disables the windows firewall and the Avast antivirus v. 4.8 and still
doesn't work.
I waited overnight to see if the problem disappeared as glitches sometime
do, but no joy.

Interestingly enough, Outlook automatically does a 'Send/Receive' at 5
minute intervals, and the email I had been trying to send for 24 hours, went
out at 0959. I tried to send another test email, and clunk, broke again.

Doing an 'Outlook /safe' does not solve the problem and I finally
uninstalled Office 2003, I thought completely. I then turned off the
computer and disconnected the power for 5 minutes.

I then turned the computer back on and reinstalled Office 2003, and much to
my surprise, all my settings were still there, so I really didn't get a
complete uninstall.

At this point I am completely out of ideas. If anyone has seen anything like
this (and knows the solution), any suggestions would be greatly appreciated.

Thanks again for listening,

Eddie in Loveland

"A television can insult your intelligence, but nothing rubs it in like a
computer."

PS. Sorry about the crosspost...I'm desperate!


From: VanguardLH on 28 Jun 2008 23:18
"F. Edwin Felty" in <news:ewESc1Y2IHA.4164(a)TK2MSFTNGP03.phx.gbl> wrote:

> This problem started yesterday morning about 1000. Previously, Outlook has
> worked without fail for about 6 months, when I had to replace a failing
> harddrive with a clean install. If I try to send an email, the send fails
> with the error 0x80042109. If I send a 'test your settings' email, I get a
> more verbose message that says the server was found, but did not respond.
> Now, the details:
>
> I found 2 articles about the error 0x80042109 that talked about 'being on
> the MSN network and trying to send through another system', but I have no
> connection to MSN.
>
> I have my own domain name and email address package through 'Godaddy'.
>
> There are two other email addresses in this domain/email package that are
> unaffected.
>
> Yesterday I spent about 2 hours on the phone with 'Godaddy' tech support,
> examined all settings, tried alternate port of 587 and 3535 for SMTP and
> finally, the tech said I should call my ISP. The theory being that, since
> everything was in order, Comcast must be blocking my access. Since I'm not
> using Comcast's email system, I found this puzzling, but called them anyway.
>
> Comcast checked the line and pinged my modem and pronounced it 'not their
> problem'.
>
> I have run a 'detect and repair' that 'Completed Successfully' and a
> 'scanpst.exe' that found 6 errors that it repaired, with no change in the
> problem.
>
> I disables the windows firewall and the Avast antivirus v. 4.8 and still
> doesn't work.
> I waited overnight to see if the problem disappeared as glitches sometime
> do, but no joy.
>
> Interestingly enough, Outlook automatically does a 'Send/Receive' at 5
> minute intervals, and the email I had been trying to send for 24 hours, went
> out at 0959. I tried to send another test email, and clunk, broke again.
>
> Doing an 'Outlook /safe' does not solve the problem and I finally
> uninstalled Office 2003, I thought completely. I then turned off the
> computer and disconnected the power for 5 minutes.
>
> I then turned the computer back on and reinstalled Office 2003, and much to
> my surprise, all my settings were still there, so I really didn't get a
> complete uninstall.
>
> At this point I am completely out of ideas. If anyone has seen anything like
> this (and knows the solution), any suggestions would be greatly appreciated.
>
> Thanks again for listening,
>
> Eddie in Loveland
>
> "A television can insult your intelligence, but nothing rubs it in like a
> computer."
>
> PS. Sorry about the crosspost...I'm desperate!

Probably could've been a much shorter post if you just had showed the
complete error message. No, not a description, summary, paraphrase, or
diagnosis of the error message but just the error message itself in
full. Copy the error message or copy it verbatim (although you might
want to munge your username, if shown).
From: F. Edwin Felty on 29 Jun 2008 09:25
VanguardLH wrote:
> "F. Edwin Felty" in <news:ewESc1Y2IHA.4164(a)TK2MSFTNGP03.phx.gbl>
> wrote:
>
>> This problem started yesterday morning about 1000. Previously,
>> Outlook has worked without fail for about 6 months, when I had to
>> replace a failing harddrive with a clean install. If I try to send
>> an email, the send fails with the error 0x80042109. If I send a
>> 'test your settings' email, I get a more verbose message that says
>> the server was found, but did not respond. Now, the details:
>>
>> I found 2 articles about the error 0x80042109 that talked about
>> 'being on the MSN network and trying to send through another
>> system', but I have no connection to MSN.
>>
>> I have my own domain name and email address package through
>> 'Godaddy'.
>>
>> There are two other email addresses in this domain/email package
>> that are unaffected.
>>
>> Yesterday I spent about 2 hours on the phone with 'Godaddy' tech
>> support, examined all settings, tried alternate port of 587 and 3535
>> for SMTP and finally, the tech said I should call my ISP. The theory
>> being that, since everything was in order, Comcast must be blocking
>> my access. Since I'm not using Comcast's email system, I found this
>> puzzling, but called them anyway.
>>
>> Comcast checked the line and pinged my modem and pronounced it 'not
>> their problem'.
>>
>> I have run a 'detect and repair' that 'Completed Successfully' and a
>> 'scanpst.exe' that found 6 errors that it repaired, with no change
>> in the problem.
>>
>> I disables the windows firewall and the Avast antivirus v. 4.8 and
>> still doesn't work.
>> I waited overnight to see if the problem disappeared as glitches
>> sometime do, but no joy.
>>
>> Interestingly enough, Outlook automatically does a 'Send/Receive' at
>> 5 minute intervals, and the email I had been trying to send for 24
>> hours, went out at 0959. I tried to send another test email, and
>> clunk, broke again.
>>
>> Doing an 'Outlook /safe' does not solve the problem and I finally
>> uninstalled Office 2003, I thought completely. I then turned off the
>> computer and disconnected the power for 5 minutes.
>>
>> I then turned the computer back on and reinstalled Office 2003, and
>> much to my surprise, all my settings were still there, so I really
>> didn't get a complete uninstall.
>>
>> At this point I am completely out of ideas. If anyone has seen
>> anything like this (and knows the solution), any suggestions would
>> be greatly appreciated.
>>
>> Thanks again for listening,
>>
>> Eddie in Loveland
>>
>> "A television can insult your intelligence, but nothing rubs it in
>> like a computer."
>>
>> PS. Sorry about the crosspost...I'm desperate!
>
> Probably could've been a much shorter post if you just had showed the
> complete error message. No, not a description, summary, paraphrase,
> or diagnosis of the error message but just the error message itself in
> full. Copy the error message or copy it verbatim (although you might
> want to munge your username, if shown).

OK:

When sending an email;


Task 'Ed's Mail - Sending' reported error (0x80042109) : 'Outlook is unable
to connect to your outgoing (SMTP) e-mail server. If you continue to receive
this message, contact your server administrator or Internet service provider
(ISP).'

When sending a 'Test your Email settings:

Send test email: The specified server was found, but there was no responce
from the server. Please verify that the port and SSL information is correct.
To access these settings close this dialogue, click on More Settings, and
click on the Advanced tab. ...and further

Find outgoing mailserver (SMTP): Outlook could not connect to the outgoing
mailserver (SMTP). The problem could be the server name or port, or your
server may not support SSL. Verify your port and SSL settings in More
Settings under the Advanced tab.

There ya' go. It would be easier to include the exact messages, if it were
possible to copy and paste them, but Microsoft has rendered this impossible.
For those of use that type with two fingers, that makes it difficult.

Eddie in Loveland

"Money can't buy happiness, but it sure makes misery easier to live with."




From: James Truelove on 30 Jun 2008 13:57
"F. Edwin Felty" <fef(a)xrex.us> wrote in message
news:ewESc1Y2IHA.4164(a)TK2MSFTNGP03.phx.gbl...
> This problem started yesterday morning about 1000. Previously, Outlook has
> worked without fail for about 6 months, when I had to replace a failing
> harddrive with a clean install. If I try to send an email, the send fails
> with the error 0x80042109. If I send a 'test your settings' email, I get a
> more verbose message that says the server was found, but did not respond.
> Now, the details:
>
> I found 2 articles about the error 0x80042109 that talked about 'being on
> the MSN network and trying to send through another system', but I have no
> connection to MSN.
>
> I have my own domain name and email address package through 'Godaddy'.
>
> There are two other email addresses in this domain/email package that are
> unaffected.
>
> Yesterday I spent about 2 hours on the phone with 'Godaddy' tech support,
> examined all settings, tried alternate port of 587 and 3535 for SMTP and
> finally, the tech said I should call my ISP. The theory being that, since
> everything was in order, Comcast must be blocking my access. Since I'm not
> using Comcast's email system, I found this puzzling, but called them
> anyway.
>
> Comcast checked the line and pinged my modem and pronounced it 'not their
> problem'.
>
> I have run a 'detect and repair' that 'Completed Successfully' and a
> 'scanpst.exe' that found 6 errors that it repaired, with no change in the
> problem.
>
> I disables the windows firewall and the Avast antivirus v. 4.8 and still
> doesn't work.
> I waited overnight to see if the problem disappeared as glitches sometime
> do, but no joy.
>
> Interestingly enough, Outlook automatically does a 'Send/Receive' at 5
> minute intervals, and the email I had been trying to send for 24 hours,
> went out at 0959. I tried to send another test email, and clunk, broke
> again.
>
> Doing an 'Outlook /safe' does not solve the problem and I finally
> uninstalled Office 2003, I thought completely. I then turned off the
> computer and disconnected the power for 5 minutes.
>
> I then turned the computer back on and reinstalled Office 2003, and much
> to my surprise, all my settings were still there, so I really didn't get a
> complete uninstall.
>
> At this point I am completely out of ideas. If anyone has seen anything
> like this (and knows the solution), any suggestions would be greatly
> appreciated.
>
> Thanks again for listening,
>
> Eddie in Loveland
>
> "A television can insult your intelligence, but nothing rubs it in like a
> computer."
>
> PS. Sorry about the crosspost...I'm desperate!
>

Daft question maybe but presume you have ticked the box "My server requires
authentication" in outgoing server settings?

From: F. Edwin Felty on 30 Jun 2008 16:23
James Truelove wrote:
> "F. Edwin Felty" <fef(a)xrex.us> wrote in message
> news:ewESc1Y2IHA.4164(a)TK2MSFTNGP03.phx.gbl...
>> This problem started yesterday morning about 1000. Previously,
>> Outlook has worked without fail for about 6 months, when I had to
>> replace a failing harddrive with a clean install. If I try to send
>> an email, the send fails with the error 0x80042109. If I send a
>> 'test your settings' email, I get a more verbose message that says
>> the server was found, but did not respond. Now, the details:
>>
>> I found 2 articles about the error 0x80042109 that talked about
>> 'being on the MSN network and trying to send through another
>> system', but I have no connection to MSN.
>>
>> I have my own domain name and email address package through
>> 'Godaddy'. There are two other email addresses in this domain/email
>> package
>> that are unaffected.
>>
>> Yesterday I spent about 2 hours on the phone with 'Godaddy' tech
>> support, examined all settings, tried alternate port of 587 and 3535
>> for SMTP and finally, the tech said I should call my ISP. The theory
>> being that, since everything was in order, Comcast must be blocking
>> my access. Since I'm not using Comcast's email system, I found this
>> puzzling, but called them anyway.
>>
>> Comcast checked the line and pinged my modem and pronounced it 'not
>> their problem'.
>>
>> I have run a 'detect and repair' that 'Completed Successfully' and a
>> 'scanpst.exe' that found 6 errors that it repaired, with no change
>> in the problem.
>>
>> I disables the windows firewall and the Avast antivirus v. 4.8 and
>> still doesn't work.
>> I waited overnight to see if the problem disappeared as glitches
>> sometime do, but no joy.
>>
>> Interestingly enough, Outlook automatically does a 'Send/Receive' at
>> 5 minute intervals, and the email I had been trying to send for 24
>> hours, went out at 0959. I tried to send another test email, and
>> clunk, broke again.
>>
>> Doing an 'Outlook /safe' does not solve the problem and I finally
>> uninstalled Office 2003, I thought completely. I then turned off the
>> computer and disconnected the power for 5 minutes.
>>
>> I then turned the computer back on and reinstalled Office 2003, and
>> much to my surprise, all my settings were still there, so I really
>> didn't get a complete uninstall.
>>
>> At this point I am completely out of ideas. If anyone has seen
>> anything like this (and knows the solution), any suggestions would
>> be greatly appreciated.
>>
>> Thanks again for listening,
>>
>> Eddie in Loveland
>>
>> "A television can insult your intelligence, but nothing rubs it in
>> like a computer."
>>
>> PS. Sorry about the crosspost...I'm desperate!
>>
>
> Daft question maybe but presume you have ticked the box "My server
> requires authentication" in outgoing server settings?

Yep...been there, done that.

Eddie in Loveland

"You know what I did before I got married? Anything I wanted to. - Henny
Youngman


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