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From: B1 on 28 Jun 2008 10:21
Hi there,

I'm using outlook 2007, and for some reason, when I go into Tools >
Options > E-Mail Options > Advanced E-Mail Options and tick the "Play a
sound" and "Show an envelope icon in the notification area" and click
OK twice to get back to the Options window, the "Apply" button is greyed
out.

The sound and envelope indicators work for the duration of the Outlook
session, but when I restart Outlook, the settings haven't been saved.

Any suggestions on how to remedy this would be appreciated.

Thanks in advance

From: Milly Staples [MVP - Outlook] on 28 Jun 2008 12:21
Try a new mail profile?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375


After furious head scratching, B1 asked:

| Hi there,
|
| I'm using outlook 2007, and for some reason, when I go into Tools >
| Options > E-Mail Options > Advanced E-Mail Options and tick the
| "Play a sound" and "Show an envelope icon in the notification
| area" and click OK twice to get back to the Options window, the
| "Apply" button is greyed out.
|
| The sound and envelope indicators work for the duration of the Outlook
| session, but when I restart Outlook, the settings haven't been saved.
|
| Any suggestions on how to remedy this would be appreciated.
|
| Thanks in advance
From: B1 on 28 Jun 2008 23:46
Thanks for responding Milly,

I recreated my profile and deleted the old one, restarted outlook, went the
Advanced E-Mail Options, made the changes I wanted, but still the "Apply"
button is greyed out.

I exited Outlook and restarted it, but the options I'd selected above were
no longer set.

Any other suggestions welcomed.

Thanks


--------------------------


"Milly Staples [MVP - Outlook]" <What(a)ever> wrote in message
news:%23dvmUsT2IHA.528(a)TK2MSFTNGP02.phx.gbl...
Try a new mail profile?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375


After furious head scratching, B1 asked:

| Hi there,
|
| I'm using outlook 2007, and for some reason, when I go into Tools >
| Options > E-Mail Options > Advanced E-Mail Options and tick the
| "Play a sound" and "Show an envelope icon in the notification
| area" and click OK twice to get back to the Options window, the
| "Apply" button is greyed out.
|
| The sound and envelope indicators work for the duration of the Outlook
| session, but when I restart Outlook, the settings haven't been saved.
|
| Any suggestions on how to remedy this would be appreciated.
|
| Thanks in advance

From: B1 on 29 Jun 2008 01:23

> Thanks for responding Milly,
>
> I recreated my profile and deleted the old one, restarted outlook, went
> the Advanced E-Mail Options, made the changes I wanted, but still the
> "Apply" button is greyed out.
>
> I exited Outlook and restarted it, but the options I'd selected above were
> no longer set.
>
> Any other suggestions welcomed.
>
> Thanks
>
>
> --------------------------
>
>
> "Milly Staples [MVP - Outlook]" <What(a)ever> wrote in message
> news:%23dvmUsT2IHA.528(a)TK2MSFTNGP02.phx.gbl...
> Try a new mail profile?
>
> --�
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact.
> How to ask a question:
> http://support.microsoft.com/KB/555375
>
>
> After furious head scratching, B1 asked:
>
> | Hi there,
> |
> | I'm using outlook 2007, and for some reason, when I go into Tools >
> | Options > E-Mail Options > Advanced E-Mail Options and tick the
> | "Play a sound" and "Show an envelope icon in the notification
> | area" and click OK twice to get back to the Options window, the
> | "Apply" button is greyed out.
> |
> | The sound and envelope indicators work for the duration of the Outlook
> | session, but when I restart Outlook, the settings haven't been saved.
> |
> | Any suggestions on how to remedy this would be appreciated.
> |
> | Thanks in advance

From: Brian Tillman on 30 Jun 2008 09:51
B1 <b1_1950(a)hotmail.com> wrote:

> I recreated my profile and deleted the old one, restarted outlook,
> went the Advanced E-Mail Options, made the changes I wanted, but
> still the "Apply" button is greyed out.

Did you copy the old profile or create a new one from scratch? You did use
the Mail applet in Control Panel, correct?
--
Brian Tillman [MVP-Outlook]

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