Outlook crashes
in [General]
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From: Stanley on 30 Jun 2008 12:23 I have owned a copy of Outlook since 2000. I have two problems. One is a hassle that I go back to every now and then. This time I have obsessed over it for 3 days. I have removed it (Outlook) as usual. When I click the exit cross or do file down exit - the GUI disappears but within 10 seconds the Sorry Microsoft Outlook has encountered a problem dialogue box appears. If I open TaskMan and close the process this does not occur, it closes cleanly. My second problem is this - The WebTool Bar is not functional, in fact, if I try to use the buttons, Outlook crashes. If I try to paste a URL into the box and go there Outlook crashes. I am using XP Service pack 2. My previous platform was 98. I think I had the same problems then, I have only just recently tried again. I would love to use the functionality of Outlook without the hassles, hopefull you can help. -- Thanks
From: Diane Poremsky {MVP} on 1 Jul 2008 00:26 find and delete outcmd.dat - that may fix the problem with the web toolbar. When you close outlook using task manager, you are crashing it immediately, not closing it cleanly - using the X or File, close menu, you are doing it the proper way but it runs into a problem and crashes. What add-ins do you have installed? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request(a)lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** "Stanley" <wolfman169(a)aim.com> wrote in message news:57187ECD-EA98-419E-8780-E261B55B24CC(a)microsoft.com... > I have owned a copy of Outlook since 2000. I have two problems. One is a > hassle that I go back to every now and then. This time I have obsessed > over > it for 3 days. I have removed it (Outlook) as usual. When I click the > exit > cross or do file down exit - the GUI disappears but within 10 seconds the > Sorry Microsoft Outlook has encountered a problem dialogue box appears. > If I > open TaskMan and close the process this does not occur, it closes cleanly. > My second problem is this - The WebTool Bar is not functional, in fact, if > I > try to use the buttons, Outlook crashes. If I try to paste a URL into the > box and go there Outlook crashes. I am using XP Service pack 2. My > previous > platform was 98. I think I had the same problems then, I have only just > recently tried again. I would love to use the functionality of Outlook > without the hassles, hopefull you can help. > -- > Thanks
From: Stanley on 1 Jul 2008 00:50 Never thought of it like that. Just wanting instant gratification. Will explore the file delete and go back to the process of inspecting my add-ins. I only have a few and think I have covered that base but will go over it again. -- Thanks "Diane Poremsky {MVP}" wrote: > find and delete outcmd.dat - that may fix the problem with the web toolbar. > > When you close outlook using task manager, you are crashing it immediately, > not closing it cleanly - using the X or File, close menu, you are doing it > the proper way but it runs into a problem and crashes. What add-ins do you > have installed? > > -- > Diane Poremsky [MVP - Outlook] > Author, Teach Yourself Outlook 2003 in 24 Hours > Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ > Outlook 2007: http://www.slipstick.com/outlook/ol2007/ > > Outlook Tips by email: > dailytips-subscribe-request(a)lists.outlooktips.net > > Outlook Tips: http://www.outlook-tips.net/ > Outlook & Exchange Solutions Center: http://www.slipstick.com > Subscribe to Exchange Messaging Outlook newsletter: > EMO-NEWSLETTER-SUBSCRIBE-REQUEST(a)PEACH.EASE.LSOFT.COM > > ** Please include your Outlook version, Account type, and Windows Version > when requesting assistance ** > > > > > "Stanley" <wolfman169(a)aim.com> wrote in message > news:57187ECD-EA98-419E-8780-E261B55B24CC(a)microsoft.com... > > I have owned a copy of Outlook since 2000. I have two problems. One is a > > hassle that I go back to every now and then. This time I have obsessed > > over > > it for 3 days. I have removed it (Outlook) as usual. When I click the > > exit > > cross or do file down exit - the GUI disappears but within 10 seconds the > > Sorry Microsoft Outlook has encountered a problem dialogue box appears. > > If I > > open TaskMan and close the process this does not occur, it closes cleanly. > > My second problem is this - The WebTool Bar is not functional, in fact, if > > I > > try to use the buttons, Outlook crashes. If I try to paste a URL into the > > box and go there Outlook crashes. I am using XP Service pack 2. My > > previous > > platform was 98. I think I had the same problems then, I have only just > > recently tried again. I would love to use the functionality of Outlook > > without the hassles, hopefull you can help. > > -- > > Thanks >
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