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From: rkelley on 8 Jan 2008 11:31
Bob,

Were you ever able to find a solution for this? I am having the exact same
issue. Maybe two heads are better than one if you haven't.

Thanks,

Ryan

"Bob" wrote:

> Exchange 2007 / Outlook 2007
>
>
> All clients are hanging when they go to Tools->Send/Receive->Download
> Address Book. The dialog sits on the task
>
> "Offline address book Connecting to Microsoft Exchange"
> or
> "Copying offline address book template file."
>
> until the task it cancelled. My tests reveal the OAB is configured
> correctly. Using the Test Autoconfiguration function in Outlook shows my
> AutoDiscover gives me this URL for the OAB:
>
> <OABUrl>http://www.mydomain.com/OAB/96cbb061-e708-498b-863e-f7fcb452c8c9/</OABUrl>
>
> I can navigate to
> http://www.mydomain.com/OAB/96cbb061-e708-498b-863e-f7fcb452c8c9/oab.xml in
> IE and see the XML just fine. For the sake of testing I have disabled all
> security and allowed anonymous access to the OAB virtual directory. In
> Exchange I have configured both the InternalUrl and ExternalUrl to be:
>
> http://www.mydomain.com/
>
> And AutoDiscover is appending OAB/<Guid>
>
> Both internal and external clients (whether VPN'd or not) are experiencing
> this problem. If not VPN'd, clients are using RPC over HTTP to connect to
> Exchange. The IIS log gives me a little feedback:
>
> 2007-11-27 21:56:23 W3SVC1 EXTERNAL1 172.16.0.31 GET
> /OAB/96cbb061-e708-498b-863e-f7fcb452c8c9/oab.xml - 80 - 10.0.3.7
> Microsoft+BITS/7.0 www.mydomain.com 206 0 0
>
> It appears the OAB.xml is being retrieved, but the status code is 206
> (Partial Get). Why would the result only be Partial?
>
> Research on the internet has not helped at all. I have found lots of people
> having this exact problem but no solution works:
>
> 1) Deleting the CAS files for the OAB and rebuilding the OAB does not help.
> 2) Deleting OAB files on client machines does not help.
> 3) Disabling all virtual directory security does not help.
>
> Any help would be GREATLY appreciated.
>
> Thanks
>
>
>
From: Onder Erunsal on 8 Jan 2008 14:17
Hello;

You can use the oabinteg tool to troubleshoot this issue.
ftp://ftp.microsoft.com/PSS/Tools/Exchange%20Support%20Tools/OABInteg

Onder Erunsal
Exchange MVP

"rkelley" <rkelley(a)discussions.microsoft.com> wrote in message
news:DB8753C4-F84E-43DC-AD85-B056B4FDE4D2(a)microsoft.com...
> Bob,
>
> Were you ever able to find a solution for this? I am having the exact same
> issue. Maybe two heads are better than one if you haven't.
>
> Thanks,
>
> Ryan
>
> "Bob" wrote:
>
>> Exchange 2007 / Outlook 2007
>>
>>
>> All clients are hanging when they go to Tools->Send/Receive->Download
>> Address Book. The dialog sits on the task
>>
>> "Offline address book Connecting to Microsoft Exchange"
>> or
>> "Copying offline address book template file."
>>
>> until the task it cancelled. My tests reveal the OAB is configured
>> correctly. Using the Test Autoconfiguration function in Outlook shows my
>> AutoDiscover gives me this URL for the OAB:
>>
>> <OABUrl>http://www.mydomain.com/OAB/96cbb061-e708-498b-863e-f7fcb452c8c9/</OABUrl>
>>
>> I can navigate to
>> http://www.mydomain.com/OAB/96cbb061-e708-498b-863e-f7fcb452c8c9/oab.xml
>> in
>> IE and see the XML just fine. For the sake of testing I have disabled
>> all
>> security and allowed anonymous access to the OAB virtual directory. In
>> Exchange I have configured both the InternalUrl and ExternalUrl to be:
>>
>> http://www.mydomain.com/
>>
>> And AutoDiscover is appending OAB/<Guid>
>>
>> Both internal and external clients (whether VPN'd or not) are
>> experiencing
>> this problem. If not VPN'd, clients are using RPC over HTTP to connect
>> to
>> Exchange. The IIS log gives me a little feedback:
>>
>> 2007-11-27 21:56:23 W3SVC1 EXTERNAL1 172.16.0.31 GET
>> /OAB/96cbb061-e708-498b-863e-f7fcb452c8c9/oab.xml - 80 - 10.0.3.7
>> Microsoft+BITS/7.0 www.mydomain.com 206 0 0
>>
>> It appears the OAB.xml is being retrieved, but the status code is 206
>> (Partial Get). Why would the result only be Partial?
>>
>> Research on the internet has not helped at all. I have found lots of
>> people
>> having this exact problem but no solution works:
>>
>> 1) Deleting the CAS files for the OAB and rebuilding the OAB does not
>> help.
>> 2) Deleting OAB files on client machines does not help.
>> 3) Disabling all virtual directory security does not help.
>>
>> Any help would be GREATLY appreciated.
>>
>> Thanks
>>
>>
>>

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