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From: th on 14 Jan 2006 17:20 I finally decided for a P5LD2 Deluxe board and the assembly and Windows installation went almost OK except having to find an old floppy drive when installing Windows RAID drivers. I have also failed to get the on-board audio working. Windows finds a PCI device but the Realtek installation caused a blue screen (for just a fraction of a second) at the first restart. However after a safe mode entry and a normal Windows start there are no such problems. The only annoying thing is that the audio device is never initialised and the Control Panel sound control never sees an active audio device. In the Control Panel System menu there is still a PCI device with a yellow question mark and all attempts to get this cleared by associating Realtek drivers have failed! Having tried both the AC97 and the HQ Audio settings in the BIOS (the on-board audio is enabled!) I finally decided on going with an old Sound Blaster board as a temporary solution to get some sound out of the box. This is the first ASUS board that I have failed to get working for the first time and I'm a bit disappointed. Anyone having an idea of the problem source? -- th
From: Paul on 14 Jan 2006 19:13 In article <VOeyf.42548$d5.199019(a)newsb.telia.net>, th <someguy(a)somewhere.se> wrote: > I finally decided for a P5LD2 Deluxe board and the assembly and Windows > installation went almost OK except having to find an old floppy drive > when installing Windows RAID drivers. I have also failed to get the > on-board audio working. Windows finds a PCI device but the Realtek > installation caused a blue screen (for just a fraction of a second) at > the first restart. However after a safe mode entry and a normal Windows > start there are no such problems. The only annoying thing is that the > audio device is never initialised and the Control Panel sound control > never sees an active audio device. In the Control Panel System menu > there is still a PCI device with a yellow question mark and all attempts > to get this cleared by associating Realtek drivers have failed! > > Having tried both the AC97 and the HQ Audio settings in the BIOS (the > on-board audio is enabled!) I finally decided on going with an old Sound > Blaster board as a temporary solution to get some sound out of the box. > This is the first ASUS board that I have failed to get working for the > first time and I'm a bit disappointed. Anyone having an idea of the > problem source? When you built the system, did you move the disk drive from another computer ? Was there already an AC97 sound driver package on the old computer, still installed in the system ? Perhaps your problem has something to do with the presence of some old drivers. The best way to _test_ the hardware, is to take a spare disk, install Windows and drivers on it, then test that the board features work. If the audio subsystem works when used with a clean Windows install on a spare disk, but doesn't work with your current boot disk, then you know it is a software configuration problem of some sort. (I would disconnect all other hard drives when using the spare disk, to avoid any possible side effects of the testing. When finished, remove the spare disk and connect the other disks back to the system.) The latest drivers can be downloaded from the Realtek site. HTH, Paul
From: th on 14 Jan 2006 20:42 Paul wrote: > In article <VOeyf.42548$d5.199019(a)newsb.telia.net>, th > <someguy(a)somewhere.se> wrote: > >> I finally decided for a P5LD2 Deluxe board and the assembly and Windows >> installation went almost OK except having to find an old floppy drive >> when installing Windows RAID drivers. I have also failed to get the >> on-board audio working. Windows finds a PCI device but the Realtek >> installation caused a blue screen (for just a fraction of a second) at >> the first restart. However after a safe mode entry and a normal Windows >> start there are no such problems. The only annoying thing is that the >> audio device is never initialised and the Control Panel sound control >> never sees an active audio device. In the Control Panel System menu >> there is still a PCI device with a yellow question mark and all attempts >> to get this cleared by associating Realtek drivers have failed! >> >> Having tried both the AC97 and the HQ Audio settings in the BIOS (the >> on-board audio is enabled!) I finally decided on going with an old Sound >> Blaster board as a temporary solution to get some sound out of the box. >> This is the first ASUS board that I have failed to get working for the >> first time and I'm a bit disappointed. Anyone having an idea of the >> problem source? > > When you built the system, did you move the disk drive from > another computer ? Was there already an AC97 sound driver > package on the old computer, still installed in the system ? > Perhaps your problem has something to do with the presence > of some old drivers. > > The best way to _test_ the hardware, is to take a spare disk, > install Windows and drivers on it, then test that the board > features work. If the audio subsystem works when used with > a clean Windows install on a spare disk, but doesn't work > with your current boot disk, then you know it is a software > configuration problem of some sort. (I would disconnect all > other hard drives when using the spare disk, to avoid any > possible side effects of the testing. When finished, remove > the spare disk and connect the other disks back to the system.) > > The latest drivers can be downloaded from the Realtek site. > The Windows installation was fresh on two new unformatted SATA drives in RAID1 configuration. I've been considering taking a single older EIDE drive and installing a new version of Windows with the SATA drives and the Soundblaster board removed. I guess they can be reinstalled again by changing back the BIOS to RAID configuration. For the Realtek drivers I first used the ones supplied with the board, but I have also downloaded and installed the new ones available at the ASUS web site and the ones given by Windows Update, which downloaded new drivers for the Realtek audio and the Marvel network module. One more thing that struck me right now was that I didn't upgrade to SP2 until after installing the drivers. This meant that the QFE update (page 5.2 in the manual) wouldn't install since my original Windows CD is without any SP. Thus I seems to have violated the rule that the QFE update should be done before the Chipset Inf update. Just tried the USB connector with two different USB sticks and found that the USB port is only USB1 and that Windows wants to restart as a result of the USB detection of new USB hardware! Maybe this mistake also affects the audio installation? -- th
From: Paul on 15 Jan 2006 03:01 In article <DMhyf.154024$dP1.512015(a)newsc.telia.net>, th <someguy(a)somewhere.se> wrote: > The Windows installation was fresh on two new unformatted SATA drives in > RAID1 configuration. I've been considering taking a single older EIDE > drive and installing a new version of Windows with the SATA drives and > the Soundblaster board removed. I guess they can be reinstalled again by > changing back the BIOS to RAID configuration. > > For the Realtek drivers I first used the ones supplied with the board, > but I have also downloaded and installed the new ones available at the > ASUS web site and the ones given by Windows Update, which downloaded > new drivers for the Realtek audio and the Marvel network module. > > One more thing that struck me right now was that I didn't upgrade to SP2 > until after installing the drivers. This meant that the QFE update (page > 5.2 in the manual) wouldn't install since my original Windows CD is > without any SP. Thus I seems to have violated the rule that the QFE > update should be done before the Chipset Inf update. Just tried the USB > connector with two different USB sticks and found that the USB port is > only USB1 and that Windows wants to restart as a result of the USB > detection of new USB hardware! Maybe this mistake also affects the audio > installation? Of the downloads on the Asus site, one is about 82MB or so. It is in five parts. The first part is a RAR self-executing decompressor, and the result is a folder full of stuff. (download Realtek51005127-part1.zip ... part5.zip) One sub-folder in there, is MSHDQFE. The entire collection of stuff in there totals 70MB or so. The reason for the size of that Microsoft provided package, is support for multiple languages. If I look in the US folder, I see: kb888111w2ksp4.exe (about 700KB each) kb888111xpsp1.exe kb888111xpsp2.exe One of those installs the UAA driver for Windows. The sound driver from Realtek needs something from that driver to work. You might have to install the appropriate one for the service pack you are using at the moment. http://support.microsoft.com/kb/888111/en-us I believe in later drivers, the HDaudio driver providers are no longer allowed to include UAA. Instead, UAA is downloaded via the "genuine windows" download process. If you are missing UAA, you might grab the above 82MB download and that will give you access to the above three files. Or visit Microsoft and see what size their current UAA package is. As far as USB goes, I would hesitate to install QFEs for USB, unless you have a reliable source of info regarding when to use the QFE. QFEs sometimes come with warnings, saying that using them may prevent a later service pack from installing properly. Since the QFE is likely not even listed on the Microsoft site any more, you may have to search elsewhere for info on it. http://www.usbman.com/USB%202%20News.htm If you figure out the deal with the Realtek driver, post back with the solution. Have a look in Event Viewer, or in whatever other logging facility exists during boot, to see if there is an error message pointing to the problem. If you have successfully installed 888111, there might be an entry for it in "Add/Remove". Paul
From: th on 15 Jan 2006 09:29 Paul wrote: > In article <DMhyf.154024$dP1.512015(a)newsc.telia.net>, th > <someguy(a)somewhere.se> wrote: > >> The Windows installation was fresh on two new unformatted SATA drives in >> RAID1 configuration. I've been considering taking a single older EIDE >> drive and installing a new version of Windows with the SATA drives and >> the Soundblaster board removed. I guess they can be reinstalled again by >> changing back the BIOS to RAID configuration. >> >> For the Realtek drivers I first used the ones supplied with the board, >> but I have also downloaded and installed the new ones available at the >> ASUS web site and the ones given by Windows Update, which downloaded >> new drivers for the Realtek audio and the Marvel network module. >> >> One more thing that struck me right now was that I didn't upgrade to SP2 >> until after installing the drivers. This meant that the QFE update (page >> 5.2 in the manual) wouldn't install since my original Windows CD is >> without any SP. Thus I seems to have violated the rule that the QFE >> update should be done before the Chipset Inf update. Just tried the USB >> connector with two different USB sticks and found that the USB port is >> only USB1 and that Windows wants to restart as a result of the USB >> detection of new USB hardware! Maybe this mistake also affects the audio >> installation? > > Of the downloads on the Asus site, one is about 82MB or so. It > is in five parts. The first part is a RAR self-executing > decompressor, and the result is a folder full of stuff. > (download Realtek51005127-part1.zip ... part5.zip) > > One sub-folder in there, is MSHDQFE. The entire collection of > stuff in there totals 70MB or so. The reason for the size of > that Microsoft provided package, is support for multiple > languages. If I look in the US folder, I see: > > kb888111w2ksp4.exe (about 700KB each) > kb888111xpsp1.exe > kb888111xpsp2.exe > > One of those installs the UAA driver for Windows. The sound > driver from Realtek needs something from that driver to work. > You might have to install the appropriate one for the service > pack you are using at the moment. > > http://support.microsoft.com/kb/888111/en-us > > I believe in later drivers, the HDaudio driver providers > are no longer allowed to include UAA. Instead, UAA is > downloaded via the "genuine windows" download process. > If you are missing UAA, you might grab the above 82MB > download and that will give you access to the above three > files. Or visit Microsoft and see what size their current > UAA package is. > > As far as USB goes, I would hesitate to install QFEs for > USB, unless you have a reliable source of info regarding > when to use the QFE. QFEs sometimes come with warnings, > saying that using them may prevent a later service pack > from installing properly. Since the QFE is likely not > even listed on the Microsoft site any more, you may have > to search elsewhere for info on it. > > http://www.usbman.com/USB%202%20News.htm > > If you figure out the deal with the Realtek driver, post > back with the solution. Have a look in Event Viewer, or > in whatever other logging facility exists during boot, > to see if there is an error message pointing to the > problem. > > If you have successfully installed 888111, there might be > an entry for it in "Add/Remove". > I tried an older 20G HD on both the primary and secondary EIDE I/F (I have the DVD on the primary IDE) but somehow the Windows installation never sees this drive. With an old WinMe startup disc it is possible to both repartition and format the drive but it seems that the BIOS (despite various settings) never fully detects the drive. You see it during the IDE detect phase but never when entering the BIOS, except in the boot priority list. Anyway, I decided to go for a fresh new install on the SATA RAID drive with upgrading to SP2 before installing anything from the MB driver disc. As there is now SP2 there is no need for the QFE part. Running the Chipset Inf as the first item then the HD system followed by the network I/F and last the Realtek drivers finally made it!!! Obviously you should have at least SP1 installed before trying any driver installation! I have not yet tried any driver upgrade but I think I will satisfy with the upgrade provided by Windows Update as the drivers from the ASUS web site still causes a Windows certification warning. -- th
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