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From: Richard on 2 Jul 2005 18:58
I recently downloaded a trial version from PFC Media that I had requested.
The problem is, now that the trial period has expired I can't get the
slideshow to play the media that I used it for.

I get an "The specified file cannot be played on the specified MCI device"
errorl.

How do I "uninstall" the PFC Media and restore everything back to it's
original condition?

I tried the "restore" function with MS Windows XP, but I doesn't go back far
enough.

Any help appreciated.

Thanks,

Richard
From: Chirag on 2 Jul 2005 21:16
Try getting in touch with the vendor directly. The issues would get resolved
faster that way.

- Chirag

"Richard" <Richard(a)discussions.microsoft.com> wrote in message
news:6B483A3E-959C-4076-ABDE-BC22FB550BDE(a)microsoft.com...
>I recently downloaded a trial version from PFC Media that I had requested.
> The problem is, now that the trial period has expired I can't get the
> slideshow to play the media that I used it for.
>
> I get an "The specified file cannot be played on the specified MCI device"
> errorl.
>
> How do I "uninstall" the PFC Media and restore everything back to it's
> original condition?
>
> I tried the "restore" function with MS Windows XP, but I doesn't go back
> far
> enough.
>
> Any help appreciated.
>
> Thanks,
>
> Richard


From: Austin Myers on 2 Jul 2005 21:38


> I recently downloaded a trial version from PFC Media that I had
requested.
> The problem is, now that the trial period has expired I can't get the
> slideshow to play the media that I used it for.



Has nothing to do with PFCMedia, once the presentation has been made it can
be played on any PC.

Please contact me via email for further support.

Thanks,

Austin Myers
MS PowerPoint MVP Team

Solutions to Multimedia in PowerPoint www.pfcmedia.com


From: Richard on 2 Jul 2005 21:46
Done!

Thanks!

Richard
..................................................

"Richard" wrote:

> I recently downloaded a trial version from PFC Media that I had requested.
> The problem is, now that the trial period has expired I can't get the
> slideshow to play the media that I used it for.
>
> I get an "The specified file cannot be played on the specified MCI device"
> errorl.
>
> How do I "uninstall" the PFC Media and restore everything back to it's
> original condition?
>
> I tried the "restore" function with MS Windows XP, but I doesn't go back far
> enough.
>
> Any help appreciated.
>
> Thanks,
>
> Richard
From: Austin Myers on 2 Jul 2005 22:42

"Richard" <Richard(a)discussions.microsoft.com> wrote in message
news:5D929BE3-D40F-4F61-A033-FC1985588BCF(a)microsoft.com...
> Done!
>
> Thanks!


Anytime, and thanks for trying PFCMedia.

Austin Myers
MS PowerPoint MVP Team

Solutions to Multimedia in PowerPoint www.pfcmedia.com

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